I feel your pain. I bought an extra blank key and had it cut by a locksmith and have the exact same issue. Same manual, same experience with my dealer. They read it , try it and can't figure it out. They have since offered to program it for me on my next visit. I have yet to take them up on the offer. They never said they would charge me, but they didn't say it would be free either.

It is going in for the pinion recall next week. I'll let you know what they say.

 

So you have an actual key with the buttons on the end - not a fob with an RFID. Those are the early ones that TNTech was talking about.

The majority of the 4th gen rams do not have a key that you could get cut - they all look the same and just turn a little rectangular block, the rfid is what tells the truck it is ok to start

 

I have an early build 2009 Ram. My 2009 manual states the same thing as the OP on page 18. i.e.

If you have two valid RKE transmitters with integrated keys, you can program new RKE transmitters to the
system by performing the following steps:
1. Insert the first valid integrated key into the ignition
switch and turn the ignition switch to the ON position for
at least three seconds, but no longer than 15 seconds.

Turn the ignition switch to the LOCK position and
remove the first key.

2. Insert the second valid integrated key and turn the
ignition switch to the ON position within 15 seconds.
After 10 seconds, a chime will sound and the Vehicle
Security Light will begin to flash. Turn the ignition switch
to the LOCK position and remove the second key.

3. Insert a blank integrated key into the ignition switch
and turn the ignition switch to the ON position within
60 seconds. After 10 seconds, a single chime will sound
and the Vehicle Security Light will stop flashing, turn the
ignition switch ON again for three seconds, and then turn
it OFF.

The new integrated key is programmed.

Seems if it cannot be done, then Dodge should give free replacement keys.

won't happen , but they should.

 

So for you guys complaining about this. Have you got Key 1 or key 2

Key 1


Key 2

 

Sorry. Scanned the key but forgot to upload it. My Bad!

I would also like to thank the 2 posters who have the same manual and keys as I do. At least I got that correct!

 

I have key 2.

imo, its not worth the law suit. Both my keys stll work.

Have not lost any.

My manual states you can program a new key which I posted earlier.

 

my 09's manual said the same thing, never tried it though

 

I don't see this as being a big deal.
1. The majority of remote key fobs from other manufactures are the same, dealer programming required.
2. I also don't see much of a legal case as manuals change all the time and they will just say, "We found the error and corrected the manual".
2. Trying to prove a deceitful practice just for money would be damn hard. The first statement would be, "We don't tell the dealer what to charge so how can that be."
3. Lastly, they could come back and say they changed it because "people were doing it wrong and causing the vehicle to be towed to the dealer for correction" Now they just spun it around and made it sound like they did it in the consumer's best interest.

Bottom-line, as advanced as these vehicles have become, we are no longer able to maintain them easily ourselves. Hell, you can't check the tranny level yourself on the new 8-speed so should we sue?

 

If you dig far enough in your warranty information, you will find that arbitration through the Better Business Bureau is a no cost option (BBB-Autoline). In many states, this is required before filing a lawsuit (exhaustion of administrative remedy). If you feel strongly about your case, I suggest that you explore this option.

 

Resurrecting an old thread.

Has anyone found a locksmith that can program a new key for a 2009 Ram (from aftermarket vendor) cheaper than dealer. My dealer wants $250 when supplying the key - $150 for aftermarket key but with no guarantee they will be successful.