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2016 Ram 2500 problem

Old Apr 8, 2021 | 11:55 AM
  #1  
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TRowe
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Default 2016 Ram 2500 problem

I have a 2016 Ram 2500 with a 5.7. I went to crank the truck and when I turned the key, I heard a pop from under the hood and now the truck will not crank, key will not come out, shifter will not move, wipers, door locks ect will not work. I installed a new battery to eliminate that as the possible problem. Any ideas what the problem could be?
Thanks in advance
 
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Old Apr 9, 2021 | 02:48 PM
  #2  
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DodgeCares
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From: Mopar HQ
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Originally Posted by TRowe
I have a 2016 Ram 2500 with a 5.7. I went to crank the truck and when I turned the key, I heard a pop from under the hood and now the truck will not crank, key will not come out, shifter will not move, wipers, door locks ect will not work. I installed a new battery to eliminate that as the possible problem. Any ideas what the problem could be?
Thanks in advance
Greetings TRowe,
We certainly understand why this may be concerning. If you choose to take your vehicle to your dealer for diagnosis, please feel free to reach out to us here via a private message. We are happy to help!

Rob
Dodge Cares
 
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