I am currently living in the desert where the outside air temps get up to the 120F range with the cab of the truck hitting 135F at times. So to say that AC is important is not just a creature comfort at this point! My wife's 2019 Ram 1500 Classic AC cools down fast and will make the cab of the truck down right cold in just a few minutes. Once cool, you can turn down the AC fan to Low speed and stay comfortable.

On my Power Wagon, that does not seem to be the case. I have to keep the fan on medium to high pretty much at all times, the air doesn't feel as cool coming out of the vents either. I'm not so sure how to take a super accurate reading with my IR thermometer, because I can make it go in the negative degrees Fahrenheit if I point it straight up the vent. Just aiming at the plastic slats though, I think there was only a 10-15 degree difference. I guess I need to remeasure to actually be helpful in describing the problem.

Bottom line, is it normal for the Ram 2500 to not have as cold AC as the 1500 or do I need to take this truck in for warranty work? I only have 7K miles on the Power Wagon. Thanks for any advice yall might have

 

Take it in, and have the dealer check it out.

I used a 'temp probe' for a/c, looks a lot like a meat thermometer.

 

*sigh* you're not wrong, I just hate my local dealer's maintenance department and don't look forward to dealing with them haha. Sadly the next closest dealer is 3 hours away too. I drove that distance just to buy the truck, that's how bad this local one is

 

That's no fun. Have you had dealings with their service department before??

 

yeah, ended up leaving a bad review with Mopar in order to finally get my truck fixed right. They gave me the run around for 6 months, but after that review the service manager suddenly made himself available and was acting like I never tried calling him.