Hi I am new
I just got a grandcaravan yesterday with my gig multimedia system with out navigation. I can't copy songs from the disc or usb drive to the hard drive. I don't have satellite radio either. When I copy songs it says song copy complete.

 

Should I take it to the dealership?

 

You may need to go the dealer so they can put radio into dealer service mode. You may have an update that needs to be done.