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[5th Gen : 08+]: Door doesn't automatically open when exterior handle is pulled

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Old Mar 29, 2021 | 01:46 PM
  #1  
elynnh97's Avatar
elynnh97
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Default Door doesn't automatically open when exterior handle is pulled

I have a 2019 Dodge Grand Caravan SXT. The passenger sliding door doesn't open automatically when the door handle (both inside and out) is pulled. To open it f we just have to pull the handle manually to slide it open. The button on the inside works, the button on the ceiling by the front seat works, and the button on the key fob auto opens it correctly. Just the handles seem to be the issue. I haven't been able to find anything online that pinpoints this issue. Any ideas?
 
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Old Mar 31, 2021 | 01:08 PM
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From: Mopar HQ
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Originally Posted by elynnh97
I have a 2019 Dodge Grand Caravan SXT. The passenger sliding door doesn't open automatically when the door handle (both inside and out) is pulled. To open it f we just have to pull the handle manually to slide it open. The button on the inside works, the button on the ceiling by the front seat works, and the button on the key fob auto opens it correctly. Just the handles seem to be the issue. I haven't been able to find anything online that pinpoints this issue. Any ideas?
Greetings elynnh97,
We’re sorry to hear that you are having trouble resolving this concern. If you decided to visit your dealer for diagnosis, we would be more than happy to provide you with additional support via private messages.
Rob
Dodge Cares
 
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Old Apr 1, 2021 | 12:37 PM
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There is a lockout button up by the sunglasses holder. My wife had this issue and that was all that was wrong; she or I had hit that lockout while fiddling with buttons.
 
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Old Jun 12, 2022 | 06:35 PM
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elynnh97
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Default Same issue

I have same year van with the same exact issue. Did you finally resolve it? How?
 
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