Any Dodge Technicians out there???
Thread Starter
|
Veteran
Joined: Feb 2018
Posts: 408
Likes: 6
Any Dodge Technicians out there???
Situation: 2018 Dodge Challenger with 8.4 Uconnect No Nav, UAS, system in it. I need TSB 08-016-19 REV. C. done to the vehicle. My Dodge garage said that they can do it but if it bricks my radio I'm on the hook for the replacement even though it's under extended warranty. Can anyone just give me the file so I can do this upgrade myself? It's not posted on Uconnect's website. Dodge Cares told me I needed this upgrade to go to Version 22.6. I'm tired of getting the run around from my Dealership and Dodge Cares.
Administrator
Joined: Apr 2010
Posts: 87,380
Likes: 4,210
From: Clayton MI
A 2018 that is out of initial warranty?? How many miles did you put on it?
Seems to me, that if a process the DEALER is performing, causes a problem, the DEALER should be responsible for fixing it.......
Seems to me, that if a process the DEALER is performing, causes a problem, the DEALER should be responsible for fixing it.......
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
Situation: 2018 Dodge Challenger with 8.4 Uconnect No Nav, UAS, system in it. I need TSB 08-016-19 REV. C. done to the vehicle. My Dodge garage said that they can do it but if it bricks my radio I'm on the hook for the replacement even though it's under extended warranty. Can anyone just give me the file so I can do this upgrade myself? It's not posted on Uconnect's website. Dodge Cares told me I needed this upgrade to go to Version 22.6. I'm tired of getting the run around from my Dealership and Dodge Cares.
We understand your concerns. Per our previous conversation on challengerlife.com, I offered to connect you with a Case Specialist in case you encounter any troubles while your dealer performs this update. If you are still within the 3 year/36,000 factory warranty, any factory defect repairs will be covered under warranty. Please feel free to continue communicating with us via our private message conversation on challengerlife.com if you need any clarification.
Lydia
Dodge Social Care Specialist