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2017 charger engine issues

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Old Jul 7, 2017 | 04:14 PM
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Default 2017 charger engine issues

I purchased a 2017 Dodge Charger Daytona 5.7 and started to hear a knocking coming from under the hood. The dealership told me this happens to 1 and every few thousand cars and it's not an issues. They replaced the lifters and I took the car home. A few days later I still hear the knocking noise and took it back to the dealership and they again tell me it's the lifters. Originally they wanted to pull the engine to see what the issues was but later said it would cost to much time and money to do that so they replaced the lifters a second time. I am still without my car it's been 20+ days in the service department. Has anyone else experienced issues like this.
 
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Old Jul 7, 2017 | 05:03 PM
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From: Mopar HQ
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Originally Posted by Jayps1718
I purchased a 2017 Dodge Charger Daytona 5.7 and started to hear a knocking coming from under the hood. The dealership told me this happens to 1 and every few thousand cars and it's not an issues. They replaced the lifters and I took the car home. A few days later I still hear the knocking noise and took it back to the dealership and they again tell me it's the lifters. Originally they wanted to pull the engine to see what the issues was but later said it would cost to much time and money to do that so they replaced the lifters a second time. I am still without my car it's been 20+ days in the service department. Has anyone else experienced issues like this.
Hey Jayps1718,

I'm so sorry to hear about this! Do you already have a case open with us to make sure someone is working with you and the dealership?

Kori
Dodge Social Care Specialist
 
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Old Jul 7, 2017 | 05:48 PM
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Originally Posted by DodgeCares
Hey Jayps1718,

I'm so sorry to hear about this! Do you already have a case open with us to make sure someone is working with you and the dealership?

Kori
Dodge Social Care Specialist
Yes Kori I have an open case with Chrysler customer care but I haven't had much contact with anyone and would like someone to call me back. Also I do not like not being don't my car keeps breaking down. I am happy they keep fishing but I want to know the underlying problem other than its just a freak issue
 
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