Hi: Looking for a Stellantis or CDJR Florida office or, preferably, a person to discuss Mopar Vehicle Protection plan issues. Tried resolving with many dealers and MPV directly; however, it feels as though I am stuck in an endless loop of waiting and wondering about how to proceed with no direct resolution. When I call the main Stellantis or MPV numbers, I am either referred back to the dealer, MPV, or they want to open a case which sits and I am shuffled back into the same pipeline. Would love to speak to someone in Florida, directly, who might be able to help.

Details and issues are too many to list, without boring everyone to tears.

 

Maybe have your lawyer contact the dealer.

 

Our goal is to avoid either filing a complaint with Mopar, the BBB, the department of insurance, or remotely indicating legal action. Long, drawn-out processes that do not seem to produce any meaningful result and only polarize the folks at the dealer--everyone loses.

Would be nice to be able to speak with someone neutral, but vested, like an Area Manager, who can work with both sides to resolve; so, if there are any contacts for south Florida, it would be appreciated.

 

This is the wrong place lol.