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Sirius XM "acquiring signal" message

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Old Jul 11, 2013 | 04:50 PM
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Default Sirius XM "acquiring signal" message

I have purchased a 2012 Dodge Journey SXT 4 months ago that came with Sirius XM. There has been an "acquiring signal" message since last night. I switched to FM radio and it switches itself back to SAT and acquiring signal message. I turned audio off or the radio off and after a few seconds it turns itself back on and goes straight to SAT with the acquiring signal message. I thought maybe the subscription had run out but shouldn't I still be able to get FM and AM radio without Sirius? Do I need to take it in to the dealership - is there some kind of update to uconnect that I need? Any help would be greatly appreciated.
 

Last edited by stanas; Jul 11, 2013 at 04:53 PM.
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Old Jul 11, 2013 | 08:32 PM
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Try disconnecting the battery for a half hour or so first.
 
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Old Jul 11, 2013 | 09:10 PM
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And if that doesn't work, then take it to the dealer.

Yes you will have fm and am radio without sat when the subscription is up.
 
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Old Aug 19, 2013 | 03:02 PM
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Default did battery disconnect work?

Stanas - I have exactly the same problem; any radio selection bounces back to SAT "acquiring signal" and I can't tune to the right channel to receive a new signal; did disconnecting the battery work for you? if not, how did you resolve? thanks
 
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Old Aug 20, 2013 | 03:02 PM
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Default found a solution

My SAT recently began reverting always to SAT and "acquiring signal" even when I tried to tune AM or FM. I could not tune SAT at all (to receive a signal "refresh" for instance). I yanked the radio fuse (#128 on 2012 Journey) for 30 minutes, then returned it. When I powered up car, and turned on SAT radio, it was tuned to channel 184 without me tuning anything, I sent a signal "refresh" via siriusxm website, and after a 5-10 minute wait, SAT radio was back in business.

Oddly, this issue first popped up (and remained) just after the initial factory/dealer one-year subscription expired. Go figure.
 
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Old Aug 21, 2013 | 11:46 AM
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Thanks so much for your post - glad it worked for you - I can't wait to try it after I get off work today! Will let you know how it turns out.
 
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Old Sep 3, 2013 | 12:55 PM
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It worked just like a charm. Thanks so much!
 
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Old Sep 23, 2013 | 06:37 AM
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My SAT radio started doing the exact same thing right after the one year free trial as well. I've always wondered if there was something to that, but I just figured it was my suspicious mind. After reading your post, I am starting to believe it is not really a coincidence.
 
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Old Dec 7, 2013 | 03:59 PM
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So pissed at Sirius, and Dodge, our subscription for our 2013 Journey ended two days ago and we've had this acquiring signal ever since. Called sirius and they said it's just a coincidence and not their fault, Called the dealer and they said it's a hundred twenty five dollar charge to diagnose and fix. I'm trying this trick with the fuse before I go to the dealer. I won't be subscribing to sirius and very doubtful I'll buy dodge again. This is planned failure in my opinion.
 
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Old Dec 7, 2013 | 05:32 PM
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Our subscription ended, we just use the radio. Never had any problems. Just set to FM and never push the satellite button.
 
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