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View Poll Results: A poll
Pay him and just count it as a lesson
4.76%
Tell him to kiss my.....
26.98%
Pay him but remind him what I saved him
23.81%
Tell him that he owes me for the 2 hours I spent fixing his mistake
31.75%
All of the above
12.70%
Voters: 63. You may not vote on this poll

Everybody makes mistakes, but

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  #31  
Old 12-01-2007, 01:24 AM
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Default RE: Everybody makes mistakes, but

I would keep my word. I would not charge him. I would pay him the fifty bucks when he brings in my flashlight if it looks like it got caught in the belt. I would also remind him that I helped him out when he needed help by giving him 2 hours ofmy time andmyknowledgeand did not charge him a dime. I had saved him over $2000. But I am required to report my finding to dodge and that the work he has done on his truck will void his warranty. That this $50 will be the most expensive mistake he ever made. Also if your buddy offers to pay you back the $50 I would take it because you were helping him out of a jamb too.
 
  #32  
Old 12-01-2007, 01:40 AM
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Default RE: Everybody makes mistakes, but

I say youve got nothing to lose to tell this guy that he owes you for the work youve done, and stick to your guns, if this guy goes all ******* on you, just let him rant and ask him to leave, If he is a customer of your dealership then youve got him, submit your work order and invoice to him and bill him out through the dealership, Get your boss involved, he might tell you to never do it again, but he will back you, or he should if he is anyone worth working for. You still learned a valuable lesson about the ****** that roam this earth and he got what he should have gotten in the first place, a bill. Ive been in your spot and I know how this all feels to you, but dont let this ***** push you around, guys like him are nothing but control freaks and they get off on it, hes tellin his buddies right now how hes gonna screw you over. You might take some licksbut dont give him the satisfaction of getting the best of you twice~~~~~~a shop owner thats been in your shoes.
 
  #33  
Old 12-01-2007, 01:44 AM
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Default RE: Everybody makes mistakes, but

I say in a perfect world, pay him and when he hands you your flashlight back crack himin his head with it while reminding him how much money you saved him. But if thats not a option, lol, just pay him, smile, and walk away. Go straight to the computer and letDC know,however you do, that he has a programmer on his truck and all engine/tranny related problems should not be under waranty from now on. Then the next time he comes in with a problem, you or any other dealer will tell him his waranty is not valid for his truck!! You will have revenge and he will realize what a horses *** he is. Hopefully the next time something really high dollar!! Just my 2 cents. I hate ungratefull people!! [:@]
 
  #34  
Old 12-01-2007, 02:35 AM
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Default RE: Everybody makes mistakes, but

Where was the "Cresent wrench to the mouth" button ??



Are you effing kidding me ?? What a TOOL !!!! I don't know how you kept your cool on the phone !! I would have lost it there.

Invite the guy into your shop, and the minute he comes in split his wig with that wrench and rid the world of scum like that. It's people like that who ruin it for the rest of us.

If you flag his truck with DC and he trades it in, I don't know how it works, but it MAY put a black flag on it and make it hard for the next poor guy to have work done on it so I don't know if that's the route to go, but I WOULD sign him up for every piece of junk mail immaginale to arrive at his house !!

The following is a long read, but i gaurantee you'll love the outcome. THIS is how you treat ******** !!

Anger Management 101

This is VERY funny! Read it, I guarantee you will laugh.

When you occasionally have a really bad day, and you just need to take
it out on someone, don't take it out on someone you know, take it out on
someone you don't know.
I was sitting at my desk when I remembered a phone call I'd forgotten to
make. I found the number and dialed it. A man answered, saying "Hello."
I politely said, "This is Chris. Could I please speak with Robyn
Carter?"
Suddenly a manic voice yelled out in my ear "Get the right f***ing
number!" and the phone was slammed down on me. I couldn't believe that
anyone could be so rude. When I tracked down Robyn's correct number to
call her, I found that I had accidentally transposed the last two
digits.
After hanging up with her, I decided to call the 'wrong' number again.
When the same guy answered the phone, I yelled "You're an *******!" and
hung up. I wrote his number down with the word '*******' next to it, and
put it in my desk drawer. Every couple of weeks, when I was paying bills
or had a really bad day, I'd call him up and yell, "You're an *******!"
It always cheered me up.
When Caller ID was introduced, I thought my therapeutic '*******'
calling would have to stop. So, I called his number and said, "Hi, this
is John Smith from the telephone company. I'm calling to see if you're
familiar with our Caller ID Program?"
He yelled "NO!" and slammed down the phone. I quickly called him back
and said, "That's because you're an *******!" and hung up.
One day I was at the store, getting ready to pull into a parking Spot.
Some guy in a black BMW cut me off and pulled into the spot
I had patiently waited for. I hit the horn and yelled that I'd been
waiting for that spot, but the idiot ignored me. I noticed a "For Sale"
sign in his back window, so I wrote down his number.
A couple of days later, right after calling the first ******* (I had his
number on speed dial,) I thought that I'd better call the BMW *******,
too.
I said, "Is this the man with the black BMW for sale?"
He said, "Yes, it is."
I asked, "Can you tell me where I can see it?"
He said, "Yes, I live at 34 Oaktree Blvd, in Fairfax. It's a yellow
rambler, and the car's parked right out in front."
I asked, "What's your name?"
He said, "My name is Don Hansen,"
I asked, "When's a good time to catch you, Don?"
He said, "I'm home every evening after five."
I said, "Listen, Don, can I tell you something?"
He said, "Yes?"
I said, "Don, you're an *******!"
Then I hung up, and added his number to my speed dial, too.Now, when I
had a problem, I had two ******** to call.
Then I came up with an idea. I called ******* #1. He said, "Hello."
I said, "You're an *******!" (But I didn't hang up.)
He asked, "Are you still there?"
I said, "Yeah,"
He screamed, "Stop calling me,"
I said, "Make me,"
He asked, "Who are you?"
I said, "My name is Don Hansen."
He said, "Yeah? Where do you live?"
I said, "*******, I live at 34 Oaktree Blvd, in Fairfax, a yellow
rambler, I have a black Beamer parked in front."
He said, "I'm coming over right now, Don. And you had better start
saying your prayers."
I said, "Yeah, like I'm really scared, *******," and hung up.
Then I called ******* #2.
He said, "Hello?"
I said, "Hello, *******,"
He yelled, "If I ever find out who you are..."
I said, "You'll what?"
He exclaimed, "I'll kick your ***,"
I answered, "Well, *******, here's your chance. I'm coming over right
now."
Then I hung up and immediately called the police, saying that I lived at
34 Oaktree Blvd, in Fairfax, and that I was on my way over there to kill
my gay lover.
Then I called Channel 9 News about the gang war going down in Oaktree
Blvd. in Fairfax.
I quickly got into my car and headed over to Fairfax. I got there just
in time to watch two ******** beating the crap out of each other in
front of six cop cars, an overhead news helicopter and surrounded by a
news crew.
NOW I feel much better. Anger management really does work.
 
  #35  
Old 12-01-2007, 02:56 AM
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Default RE: Everybody makes mistakes, but

OMG Mayfair that is great!!! I needed that chuckle....
 
  #36  
Old 12-01-2007, 04:11 AM
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Default RE: Everybody makes mistakes, but

LOL I've read that before its great, saving it this time
 
  #37  
Old 12-01-2007, 04:22 AM
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Default RE: Everybody makes mistakes, but

i really hope thats a true story somewhere, but even if its not, it should be!!
 
  #38  
Old 12-01-2007, 11:39 AM
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Default RE: Everybody makes mistakes, but

Wow, that guy is really ungrateful. Does he know that you saved him 1900 in parts, or does he just think you didn't charge him for labor? You said your word is gold so I'd just hand him his 50 and tell him you will never do him another favor again and he can take him business else where. (Are there any other dealers even close? I mean you do have the right to refuse service and if he has to take his truck 50 miles to find another dealerwho willvoid his warrenty next time he has a problem he might realize how great you really were and apologize.) Lets you keep your word and maybe you'll get lucky and his truck will break again maybe not, but my guess is that he is going to destroy something if he can't even load a programmer.
 
  #39  
Old 12-01-2007, 11:46 AM
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Default RE: Everybody makes mistakes, but

wow...that sucks. Reminds me of a saying from a guy I used to work with, "no good deed goes unpunished."

I would pay him and then really put it to him on how you saved him $2k and a warranty.

Good luck
 
  #40  
Old 12-01-2007, 11:49 AM
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Default RE: Everybody makes mistakes, but

subtract the $50 dollars that i owe you from the $1900 i should have charged you
My thoughts exactly.
 


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