useless warranty
#1
useless warranty
i have an 05 dakota ext cab 2wd 3.7 66k miles. trans shudders between 30 and 50. been to 2 dealers 2x's each, called dodge 4times, nothing fixed. told to push tow haul button when inthat speed range. all maintence done as per the manual by local mechanic. 7 /70 warranty should repair it but it means nothing. cant imagine anyone believing a lifetime warranty will be any better!!!!
#3
RE: useless warranty
My suggestion is to call the head of Chrysler and raise hell!!! I had the same problem with my 94 Dakota some years ago. It had 69,500 mi on it when I took it in and I had the 70,000mi coverage and I was told the same thing (to turn off the overdrive). Are they test driving it and telling you it is not doing it for them? Ifd so it is because usually they take it about a mile or two down the road. After the third time I had it there they siad nothing was wrong it had 70,100Mi on it. And I told them "you ride, I'll drive and show you" and I did. Then they said there was a problem. And lucky for me the warranty ran out on it 100 miles ago. I DONT THINK SO!!!! I called Chrysler and raised a whole lot of hell. The next week my whole transmission was replaced (completely)! And there was no charge!!!! Try it it just might work!!! Good Luck!!!
#7
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#8
RE: useless warranty
Writing Chrysler Co-President Tom Lasorda
with copies also to
Bob Nardeli and 'customer guy' Jim Press is worth trying.
They have publicly promised to answer every letter and assign someone to make sure any customer problem gets fixed.
You might also get your regional service representative involved.
Good luck.
CORPORATE OFFICE:
National Owners Relation Manager
Chrysler Motors Corp
PO Box 1086
Detroit, MI 48288 1086
1 800 992 1997
---------
Phoenix Zone Office.
Customer Relations Manager
Chrysler Motors Corp
11811 N Tatum Blvd, Suite 4025
Phoenix, AZ 85028
602 953 6899
Los Angeles Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 14112
Orange, CA 92668-4600
714 565 5111
San Francisco Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 5009
Pleasanton, CA 94566 0509
415 463 1770
Denver Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 39006
Denver, CO 80239
303 373 8888
Orlando Zone Office
Customer Relations Manager
Chrysler Motors Corp
8000 South Orange Blossom Trail
Orlando, FL 32809
407 352 7402
Atlanta Zone Office
Customer Relations Manager
Chrysler Motors Corp
900 Circle 75 Parkway, Suite 1600
Atlanta, GA 30339
404 953 8880
Chicago Zone Office
Customer Relations Manager
Chrysler Motors Corp
650 Warrenville Road, Suite 502
Lisle, IL 60532
708 515 2450
Kansas Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 25668
Overland Park, KS 66225-5668
913 469 3090
New Orleans Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 157
Metairie, LA 70004
504 830 3400
Washington D.C Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 1900
Bowie, MD 20716
301 364 4040
Boston Zone Office
Customer Relations Manager
Chrysler Motors Corp
550 Forbes Blvd
Mansfield, MA 02048 2038
508 261 2299
Detroit Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 3000
Troy, MI 48007 3000
313 952 1300
Minneapolis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 1231
Minneapolis, MN 55440
612 553 2546
St Louis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 278
Hazelwood, MO 63042
314 895 0731
Syracuse Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 603
Dewitt, NY 13214 0603
315 445 6941
NY Zone Office
Customer Relations Manager
Chrysler Motors Corp
500 Route 303
Tappan, NY 10983 1592
914 359 0110
Charlotte Zone Office
Customer Relations Manager
Chrysler Motors Corp
4944 Parkway Plaza Blvd, Suite 470
Charlotte, NC 28217
704 357 7065
Cinncinnatti Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 41902
Cinncinnati, OH 45241
513 530 1500
Portland Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 744
Beaverton, OR 97075
503 526 5555
Philedelhpia Zone Office
Customer Relations Manager
Chrysler Motors Corp
Valley Brook Corporate Center
101 Linden Wood Drive, Suite 320
Malvern, PA 19355
215 251 2990
Pittsburg Zone Office
Customer Relations Manager
Chrysler Motors Corp
Penn Center West 3, Suite 420
Pittsburg, PA 15276
412 788 6622
Memphis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 18008
Memphis, TN 38181 0008
901 797 3870
Dallas Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 110162
Carrollton, TX 75011 0162
214 242 8462
Houston Zone Office
Customer Relations Manager
Chrysler Motors Corp
363 North Sam Houston Pkway East, Suite 590
Houston, TX 77060 2405
713 820 7062
Milwaukee Zone Office
Customer Relations Manager
Chrysler Motors Corp
445 South Moorland Road, Suite 470
Brookfield, WI 53005
414 797 3750
------------------------------
with copies also to
Bob Nardeli and 'customer guy' Jim Press is worth trying.
They have publicly promised to answer every letter and assign someone to make sure any customer problem gets fixed.
You might also get your regional service representative involved.
Good luck.
CORPORATE OFFICE:
National Owners Relation Manager
Chrysler Motors Corp
PO Box 1086
Detroit, MI 48288 1086
1 800 992 1997
---------
Phoenix Zone Office.
Customer Relations Manager
Chrysler Motors Corp
11811 N Tatum Blvd, Suite 4025
Phoenix, AZ 85028
602 953 6899
Los Angeles Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 14112
Orange, CA 92668-4600
714 565 5111
San Francisco Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 5009
Pleasanton, CA 94566 0509
415 463 1770
Denver Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 39006
Denver, CO 80239
303 373 8888
Orlando Zone Office
Customer Relations Manager
Chrysler Motors Corp
8000 South Orange Blossom Trail
Orlando, FL 32809
407 352 7402
Atlanta Zone Office
Customer Relations Manager
Chrysler Motors Corp
900 Circle 75 Parkway, Suite 1600
Atlanta, GA 30339
404 953 8880
Chicago Zone Office
Customer Relations Manager
Chrysler Motors Corp
650 Warrenville Road, Suite 502
Lisle, IL 60532
708 515 2450
Kansas Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 25668
Overland Park, KS 66225-5668
913 469 3090
New Orleans Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 157
Metairie, LA 70004
504 830 3400
Washington D.C Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 1900
Bowie, MD 20716
301 364 4040
Boston Zone Office
Customer Relations Manager
Chrysler Motors Corp
550 Forbes Blvd
Mansfield, MA 02048 2038
508 261 2299
Detroit Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 3000
Troy, MI 48007 3000
313 952 1300
Minneapolis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 1231
Minneapolis, MN 55440
612 553 2546
St Louis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 278
Hazelwood, MO 63042
314 895 0731
Syracuse Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 603
Dewitt, NY 13214 0603
315 445 6941
NY Zone Office
Customer Relations Manager
Chrysler Motors Corp
500 Route 303
Tappan, NY 10983 1592
914 359 0110
Charlotte Zone Office
Customer Relations Manager
Chrysler Motors Corp
4944 Parkway Plaza Blvd, Suite 470
Charlotte, NC 28217
704 357 7065
Cinncinnatti Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 41902
Cinncinnati, OH 45241
513 530 1500
Portland Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 744
Beaverton, OR 97075
503 526 5555
Philedelhpia Zone Office
Customer Relations Manager
Chrysler Motors Corp
Valley Brook Corporate Center
101 Linden Wood Drive, Suite 320
Malvern, PA 19355
215 251 2990
Pittsburg Zone Office
Customer Relations Manager
Chrysler Motors Corp
Penn Center West 3, Suite 420
Pittsburg, PA 15276
412 788 6622
Memphis Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 18008
Memphis, TN 38181 0008
901 797 3870
Dallas Zone Office
Customer Relations Manager
Chrysler Motors Corp
PO Box 110162
Carrollton, TX 75011 0162
214 242 8462
Houston Zone Office
Customer Relations Manager
Chrysler Motors Corp
363 North Sam Houston Pkway East, Suite 590
Houston, TX 77060 2405
713 820 7062
Milwaukee Zone Office
Customer Relations Manager
Chrysler Motors Corp
445 South Moorland Road, Suite 470
Brookfield, WI 53005
414 797 3750
------------------------------