3rd Gen Durango 2011+ models

Help with screen

Thread Tools
 
Search this Thread
 
  #1  
Old 05-24-2017, 05:48 PM
Firstdodge2016's Avatar
Firstdodge2016
Firstdodge2016 is offline
Registered User
Thread Starter
Join Date: Jan 2017
Posts: 5
Likes: 0
Received 0 Likes on 0 Posts
Default Help with screen

Hello,

i jave ace a new 2017 Dodge Durango. Last week my screen started to act up then it went back to normal and now it is acting up again. On the phone screen I have a few contacts saved as my favorites. The issue is that the first saved contact name begins to shift to the right. Within a few minutes it looks like it is mixed in with the second contact. Has anyone experienced something like this before?

thanks
 
  #2  
Old 05-25-2017, 08:45 AM
DodgeCares's Avatar
DodgeCares
DodgeCares is offline
Champion
Join Date: Jul 2011
Location: Mopar HQ
Posts: 3,049
Likes: 0
Received 26 Likes on 23 Posts
Default

Originally Posted by Firstdodge2016
Hello,

i jave ace a new 2017 Dodge Durango. Last week my screen started to act up then it went back to normal and now it is acting up again. On the phone screen I have a few contacts saved as my favorites. The issue is that the first saved contact name begins to shift to the right. Within a few minutes it looks like it is mixed in with the second contact. Has anyone experienced something like this before?

thanks
Hi Firstdodge2016,

Sorry to hear about this! We'd recommend making sure your Uconnect system is up-to-date by entering your VIN here: https://www.driveuconnect.com/software-update/. If this doesn't help your local dealership will be able to offer further assistance and diagnosis. Feel free to PM our page with your VIN if you have any additional questions or concerns.

Andrea
Dodge Social Care Specialist
 
  #3  
Old 05-25-2017, 09:05 AM
jkeaton's Avatar
jkeaton
jkeaton is offline
DF Admin
Dodge Forum Administrator
Join Date: Apr 2010
Location: Winston Salem, NC
Posts: 27,731
Received 335 Likes on 299 Posts
Default

I'd take it to the dealer and use your warranty.
 
  #4  
Old 05-30-2017, 02:31 PM
Firstdodge2016's Avatar
Firstdodge2016
Firstdodge2016 is offline
Registered User
Thread Starter
Join Date: Jan 2017
Posts: 5
Likes: 0
Received 0 Likes on 0 Posts
Default

So I went to the dealership but they couldn't duplicate the problem so they said they couldn't help. I had even sent them pictures of the issue.
 
  #5  
Old 05-30-2017, 02:34 PM
jkeaton's Avatar
jkeaton
jkeaton is offline
DF Admin
Dodge Forum Administrator
Join Date: Apr 2010
Location: Winston Salem, NC
Posts: 27,731
Received 335 Likes on 299 Posts
Default

Yeah, it's tough if you or them can't duplicate it.
 




All times are GMT -4. The time now is 10:31 AM.