2nd Gen Durango 2004 - 2009

Interior lights won't come on when door open...

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  #11  
Old 02-18-2011, 08:37 AM
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06 Durango with the same problem....no illuminated entry with door open, or press of key fob. All other lights worked. Apparently, a connector wire from the cluster panel had loosened causing the malfunction. The dealer under warranty replaced the cluster panel as well. My guess is that my problem was a simple open wire connection, which may have caused the problem with the cluster panel. A good mechanic will have to trace your electrical wiring to find the break in connection. I don't think this is "rocket science", or some bizarre defect, but basic electricity. The dealer told me that my connector had worked its way open causing the loss of power. Perhaps the connector at issue was defective. Who knows?
 
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Old 10-20-2011, 09:58 AM
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^ mines doing the same thing, any idea exactly where the plug they are refering to is?
 
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Old 10-21-2011, 10:01 PM
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Same thing started on my 2005 Durango about 2 weeks ago. HAd the recall (instrument cluster done about 10 months ago). I remember before the recall, it was sporatic for the interior lights but after the recall, the lights worked normally. Not sure why this would start happening again.

Should I contact the dealership again?
 
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Old 10-23-2011, 07:26 PM
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i stopped by my dealership and they said the recall had already been done by a previous owner... they said the recall is not a lifetime recall, meaning it was done once and that was it.. and i will have to pay for a diagnostic to see what the problem is and if its related to that.. now if they would take care of it i dunno, the lady i spoke with did seem to care to much about the issue..

I have a friend that is a head tech at a chev/dodge dealer.. he pulled the info from their system about the problem and im gonna have him take a look.. from the research i have done, it was either a bad connection on the back of the cluster or the wire they have to change came lose
 
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Old 10-24-2011, 12:18 AM
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Here is a copy of the recall notice.


Dealer Service Instructions for:
Safety Recall G07
2004-2006 (HB) Dodge Durango
Under certain operating conditions, an integrated circuit in the instrument cluster
on about 326,000 of the above vehicles may overheat and result in an instrument
panel fire.
The instrument cluster wiring must be modified, the cluster must be tested, and the
Instrument Cluster/Cabin Compartment Node (CCN) must be reprogrammed.
Instrument clusters that fail the test must be replaced.
NOTE: The reprogramming procedure in this recall contains a unique
additional cluster self diagnostic test that must be performed.
Models
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Repair
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 2
Dealers should attempt to minimize customer inconvenience by placing the owner in a
loaner vehicle if inspection determines that instrument cluster replacement is required
and the vehicle must be held overnight.
Due to the small number of involved vehicles expected to require an instrument cluster,
no parts will be distributed initially. Instrument clusters should be ordered only
after inspection determines that repair is required. Very few vehicles are expected
to require an instrument cluster.
Use the following procedure to determine a “Highline” cluster from a
“Lowline” cluster.
�� “Highline” clusters have silver indicator needle hubs and silver rings around the gauges.
�� “Lowline” clusters have white indicator needle hubs and black rings around the gauges.
Model Year Part Number Description
2004 56049091AO Cluster, Instrument - Highline
2004 56049092AO Cluster, Instrument - Lowline
2005 56049691AJ Cluster, Instrument - Highline
2005 56049692AJ Cluster, Instrument - Lowline
2006 56044901AN Cluster, Instrument - Highline
2006 56044902AN Cluster, Instrument - Lowline
Dealers must utilize the DealerCONNECT Exchange Order system to order a
replacement instrument cluster. The order is transmitted electronically directly to the
MOPAR Supplier Shipped Direct (SSD) Department. The SSD department processes
orders several times a day and sends them to the DaimlerChrysler Authorized Service
Centers. The Service Centers provide an exchange instrument cluster to arrive at the
dealership within 24 to 48 hours of the original order.
Alternate Transportation
Parts Information
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 3
Use the following procedure to order a replacement instrument cluster:
a. Open a DealerCONNECT session.
b. From the DealerCONNECT home page, click on the “Parts” tab.
c. Select “Exchange Order Entry” in the “Order Parts” box.
d. Type in an order number and then click on “Save & Continue”.
e. Fill in the information requested on the screen, then click “Save”.
NOTE: Order cluster as a “Warranty Repair.”
f. Click on “Submit” and then click on “OK” on the confirmation box.
Refer to your Warranty Administration Manual for complete details.
The original instrument cluster must be returned.
Clusters ordered via DealerCONNECT Exchange Order Entry system will arrive
from the Service Center with two copies of the Authorized Return Service (ARS)
pre-paid UPS shipping label in the carton. Be sure to retain one copy for your
records and return the other with the old instrument cluster.
NOTE: The old cluster must be returned in the new cluster box. Failure to
return the cluster will result in a charge to your parts account.
Parts Information (Continued)
Parts Return
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 4
The following special tools are required to perform this repair:
�� CH10090 Cluster Test Harness Leads
�� 6932** Connector Terminal Lock Pick
�� CH9401* StarSCAN® Tool
�� CH9801 StarMOBILE® Tool
�� CH9804 StarMOBILE Vehicle Cable
�� CH9404* StarSCAN Vehicle Cable
�� CH9409* StarSCAN Documentation Kit
�� CH9410* Ethernet Cable (12 ft.)
�� CH9412* StarSCAN Software Update Device Kit
�� Version 7.03 or higher StarSCAN Software Update CD
* Part of CH9400 kit.
** Part of 8197A kit
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 5
A. Cluster Tests and Wiring Harness Modification
1. Use the following procedure to verify that the vehicle’s dome lights are operating
properly:
a. Place the instrument cluster panel dimming control in the midpoint of its travel.
b. Close all the doors on the vehicle.
c. Open the driver’s door and the dome light should come on.
d. Close the driver’s door and the dome light should go out within
approximately 45 seconds.
�� If the dome operates normally continue with Step 2 of this procedure.
�� If the dome light does not come on when the door is opened, troubleshoot and
repair the dome light circuit as required and repeat Step 1 of this procedure.
NOTE: Also check the vehicle warranty history to determine if the
cluster has been replaced recently with a current level part number
cluster. Replacing the cluster without modifying the wiring will result
in an inoperative dome lamp.
�� If the dome light remains on continuously after the door is closed, the cluster
must be replaced. Record the mileage, order a new instrument cluster and
store the vehicle with the battery disconnected. When the new cluster
arrives, continue with Step 3, but skip Step 14 (cluster test with an
ohmmeter).
CAUTION: Do not return the vehicle to the customer until the new
cluster is installed and wiring modifications have been performed.
2. Record the odometer reading shown on the instrument cluster.
3. Disconnect and isolate the negative battery cable.
WARNING: To avoid personal injury or death, on vehicles equipped with
airbags, disable the supplemental restraint system before attempting this
repair. Disconnect and isolate the battery negative (ground) cable, then
wait two minutes for the system capacitor to discharge before performing
further diagnosis or service. This is the only sure way to disable the
supplemental restraint system. Failure to take the proper precautions
could result in accidental airbag deployment.
Service Procedure
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 6
4. Remove the instrument panel knee
blocker and knee blocker
reinforcement.
5. Remove the brake light switch to
prevent losing the adjustment
setting.
6. Remove the steering column
mounting nuts and lower the
steering column.
7. Partially remove the center stack bezel and instrument panel end cap.
8. Remove the cluster bezel retaining screws and using a trim stick or equivalent,
separate the cluster bezel from the instrument panel (Figure 1).
9. Disconnect the electrical connectors
on the back of the cluster bezel and
remove the instrument cluster bezel
from the instrument panel.
10. Remove the four retaining screws that
secure the instrument cluster to the
instrument panel structural support.
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 7
11. Pull the instrument cluster away
from the instrument panel to access
and disconnect the instrument panel
wire harness connectors from the
instrument cluster housing
(Figure 3).
12. Remove the instrument cluster
from the instrument panel.
CAUTION: Do not leave the
instrument cluster in the
face-down position for more than
20 minutes as gauge damage may
occur.
13. Use the following procedure to relocate the yellow (w/orange tracer) wire in
cavity number C11 of the white instrument panel cluster connector to the open
cavity number C2 of the same connector:
NOTE: The new cluster software
will reassign the control circuit for
the dome lamp to a different pin on
the cluster connector. Therefore,
the dome lamp wire must be
relocated so that the dome lamp will
function after this repair is
performed.
a. Lift the secondary wire lock located
on the side of the white instrument
cluster electrical connector
(Figure 4).
NOTE: The secondary wire lock
only needs to be lifted
approximately 1/8” to release.
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 8
b. Using Special Tool 6932 (part of
Special Tool kit 8197A), probe the
white instrument cluster electrical
connector cavity from the terminal
side to release the yellow (w/orange
tracer) wire terminal lock
(Figure 5 and 6).
c. With Special tool 6932 inserted into
the connector, remove the yellow
(w/orange tracer) wire from the white
instrument cluster connector
(Figure 5 and 6).
d. Install the yellow (w/orange tracer)
wire into cavity C2 of the white
instrument panel electrical connector
(Figure 6). Pull back slightly on the
wire to ensure the primary lock is
engaged.
e. Press the secondary wire lock down on
the white instrument panel electrical
connector until it is flush with the
connector body. This will lock the
wires into position.
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 9
14. If the cluster was not replaced in Step 1
test the cluster using the following
procedure:
NOTE: If the instrument cluster has
been replaced in Step 1 of this
procedure, Step 14 is not required.
Continue with Step 15.
a. Place the instrument cluster face
down on a clean work surface.
CAUTION: Make sure when the
instrument cluster is laying face
down on the lens that it is not being
damaged or scratched and that it
does not remain in this position for
more than 20 minutes.
b. Connect the white connector of
Special Tool CH10090 to the white
instrument cluster connector.
NOTE: Make sure the connector is seated properly in the cluster connector.
c. Connect the wires of Special Tool CH10090 to the ohmmeter terminals
(Figure 7).
NOTE: The polarity of the leads must be red to positive and black to
common.
Figure 7
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 10
d. Read the ohmmeter resistance measurement:
NOTE: Place ohmmeter in the “Auto” range setting if available or in
the 10k range if the ohmmeter requires a manual setting.
�� If the resistance reading is more than 2000 Ohms, the cluster is good.
Continue with Step 15 of this procedure.
NOTE: An open circuit Ohmmeter reading is considered a good cluster.
�� If the resistance reading is less than 2000 Ohms, the cluster must be replaced.
Follow the procedure below to replace the instrument cluster:
1. Take the VIN and odometer reading information to the parts department
and order a replacement instrument cluster.
CAUTION: The vehicle cannot be returned to the customer until the new
cluster is installed. DO NOT reinstall the old cluster into the vehicle.
2. Temporarily install the steering column and brake switch.
3. Connect the battery and park the vehicle until the new cluster arrives
4. When the replacement cluster arrives, place the original cluster in the
replacement cluster box and return the original cluster to the parts department.
5. Continue with Step 15 of this procedure.
15. Position the instrument cluster close enough to the instrument panel to connect
the instrument cluster wire harness connectors to the connector receptacles on
the back of the cluster (Figure 3). Position the instrument cluster into the
instrument panel (Figure 2).
16. Connect the negative battery cable.
17. For vehicles that did not have the cluster replaced, reprogram (flash) the
CCN module using either the StarSCAN scan tool (Section B) or the
StarMOBILE scan tool (Section C) before reassembling the vehicle.
For vehicles that had the cluster replaced, continue with Section D. Install
Instrument Cluster
NOTE: Replacement instrument clusters will already contain the latest
software and do not require reprogramming.
NOTE: The CCN module reprogramming procedure has an additional
cluster test procedure that must be performed as well as a procedure to
reset the overhead temperature display.
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 11
B. Reprogram the CCN Module Using StarSCAN
NOTE: The StarSCAN tool must be at version 7.04 or higher before this
procedure can be performed. The software release level is visible in the blue
header at the top of the StarSCAN screen.
NOTE: Replacement instrument clusters will already contain the latest
software and do not require reprogramming. to confirm that the dome lamp is operational after the wiring
modification and flash were performed.
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 13
11. Vehicles equipped with overhead temperature display, place the ignition key
in the “Run” position and observe temperature reading at the overhead console
display window.
�� If the temperature reading matches approximately ambient temperature,
proceed to Step 12.
�� If the temperature reading is -40 degrees, place the ignition key in the
“Off” position and disconnect the negative battery cable from the battery
for 10 seconds, then reconnect the negative battery cable. This will reset
the overhead temperature reading.
12. Perform the following procedure to initiate the new cluster self diagnostics for
the dome lamp circuit:
a. With all other doors closed, open the driver’s side door.
b. Verify that the dome lamps are “On”.
c. Turn the ignition to the “RUN” position.
d. Close the driver’s side door.
e. Verify that the dome lamp goes off after approximately 3 seconds.
f. Turn the ignition to the “OFF” position.
e. Repeat steps a. through f. two more times.
�� If the dome lamp operates correctly after three cycles, proceed to Step 13.
�� If the dome lamp stops functioning, the self diagnostics found an
additional problem in the cluster that was not detectable with the
ohmmeter test previously performed. Replace the cluster assembly.
13. After completing the CCN reprogramming, performing the cluster self
diagnostic test and resetting the overhead temperature display, clear all
Diagnostic Trouble Codes (DTC’s). Safety Recall G07 – If the temperature reading is -40 degrees, place the ignition key in the
“Off” position and disconnect the negative battery cable from the battery
for 10 seconds, then reconnect the negative battery cable. This will reset
the overhead temperature reading.
30. Perform the following procedure to initiate the new cluster self diagnostics for
the dome lamp circuit:
a. With all other doors closed, open the driver’s side door.
b. Verify that the dome lamps are “On”.
c. Turn the ignition to the “RUN” position.
d. Close the driver’s side door.
e. Verify that the dome lamp goes off after approximately 3 seconds.
f. Turn the ignition to the “OFF” position.
e. Repeat steps a. through f. two more times.
�� If the dome lamp operates correctly after three cycles, proceed to Step 29.
�� If the dome lamp stops functioning, the self diagnostics found an
additional problem in the cluster that was not detectable with the
ohmmeter test previously performed. Replace the cluster assembly.
31. After completing the CCN reprogramming, performing the cluster self
diagnostic test and resetting the overhead temperature display, clear all
Diagnostic Trouble Codes (DTC’s).
Safety Recall G07 – Test and Reprogram Instrument Cluster Page 18
32. Disconnect the StarMOBILE scan tool and battery charger from the vehicle.
33. Continue with Section D. Install Instrument Cluster.
D. Install Instrument Cluster
1. Install the four screws that secure the
instrument cluster to the
instrument panel structural
support (Figure 2). Tighten the
screws to 17 in. lbs. (2 N·m).
2. Position the instrument cluster bezel
close enough to the instrument panel
to connect the cluster bezel electrical
connectors (Figure 12).
3. Position the instrument cluster bezel
onto the instrument panel and seat
fully.
4. Install the two instrument cluster bezel retaining screws and tighten securely.
5. Install the center stack bezel.
6. Install the instrument panel end cap.
7. Raise the steering column into position and install the mounting nuts. Tighten
the nuts to 20 ft. lbs. (28 N·m).
8. Install the brake lamp switch into the brake lamp bracket
9. Install the instrument panel knee blocker reinforcement.
10. Install the knee blocker.
11. Verify brake light operation.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act.
DaimlerChrysler Corporation has decided that a defect, which relates to motor vehicle safety, exists in
some 2004 through 2006 model year Dodge Durango vehicles.
The problem is... Under certain operating conditions, an integrated circuit located in the
instrument cluster of your vehicle (VIN: xxxxxxxxxxxxxxxxx) may overheat and
result in an instrument panel fire.
What your dealer
will do...
DaimlerChrysler will repair your vehicle free of charge (parts and labor). To do
this, your dealer will modify the instrument cluster wiring, test the instrument cluster
and replace it if necessary. Instrument clusters that do not require replacement will
be reprogrammed. The work will take about 1½ hours to complete. However,
additional time may be necessary depending on service schedules.
What you must
do to ensure your
safety...
Simply contact your dealer right away to schedule a service appointment.
Remember to bring this letter with you to your dealer.
If you need
help...
If you have questions or concerns which your dealer is unable to resolve, please
contact DaimlerChrysler at 1-800-853-1403.
Please help us update our records, by filling out the attached prepaid postcard, if any of the conditions
listed on the card apply to you or your vehicle.
If you have already experienced this condition and have paid to have it repaired, you may send your
original receipts and/or other adequate proof of payment to the following address for reimbursement:
DaimlerChrysler P.O. Box 4639 Oak Ridge, TN 37831, Attention: Reimbursement.
If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you
may submit a written complaint to the Administrator, National Highway Traffic Safety Administration,
400 Seventh Street, S.W., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your
attention to this important matter.
Customer Services Field Operations
DaimlerChrysler Corporation
Notification Code G07
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
 
  #16  
Old 10-31-2011, 04:53 PM
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Question is, is there is warranty on this recall? Mine was done about 10 months ago and some weeks ago my lights stopped coming on. Even the lights on the temp side (panel).


Maybe I should check my fuse fir this circuit.
 
  #17  
Old 10-31-2011, 05:21 PM
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Which fuse is for the interior light on my 2005 Durango?
 
  #18  
Old 10-31-2011, 06:32 PM
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It was my fuse that was blown, so I changed it and bingo all light came on

LEt me know if any of you have any questions
 
  #19  
Old 11-01-2011, 09:42 AM
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did your lights work when you pushed them on? which fuse was it?
 
  #20  
Old 11-01-2011, 12:58 PM
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Originally Posted by Dramer77
did your lights work when you pushed them on? which fuse was it?

Yes the minute I pushed the new fuse, the lights came on; that includes,

Front overhead, rear overhead and the lights the illuminates the temperature controls.

Fuse is a 15 amp and is located in the fuse panel -driver side kick space on the left. REmove the cover and ...

The fuse itself is at the top left of the panel. I only had this one 15A fuse there on the top. Let me know if you cant find it, I'll post a picture.
 


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