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uconnect not playing iPod songs in correct order

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Old 11-11-2011, 04:16 AM
sdeyoung sdeyoung is offline
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Default uconnect not playing iPod songs in correct order

I would like to start off by saying hello. I will be a new owner of a Dodge Charger in a couple of days. I've been wanting one since 2006.. Finally I'm in a position to buy a 2011 SE. I had it out for a day and one thing really annoyed me with the uconnect system. My iPod won't play album songs in their correct order. They seem to be playing in alphabetical order instead of track number order. It works fine in my previous vehicle which was a cheap JVC deck with USB connection. I'm wondering if this is the way uconnect handles songs with the iPod? I apologize if this is the wrong area to post this but I've been searching and haven't found anyone else complaining about this. If this is not the right area to post could someone tell me where I could get help concerning this issue?
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  #2  
Old 11-12-2011, 06:24 AM
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KRZY.BMET KRZY.BMET is offline
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This can be posted here or in the audio section but you'll get help either way. If I remember, my Uconnect did the same thing but it didn't bother me. Going to have to wait and see if someone pops in with more knowledge of the settings to see if it can be changed.

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Old 11-14-2011, 01:51 PM
xsdbs xsdbs is offline
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Uconnect will play the album in the correct tracking that is listed on the album (cd cover).
Here's what happens:
Say you want to listen to INXS, you go into the categories, select artist, A-Z (or just scroll thru) select (I), go, and then select INXS from the list, now say that you have a couple cds from INXS, (Live Baby Live & X),
if you select a cd (ex: Live Baby Live). The tracks will be listed and played acording to the way they are on the cd label.
However if when the list of INXS cds come up and shows "All Albums, Live Baby Live, & X" you select All Albums or Play All, then because there are a couple of cds, Uconnect will play all but in Alphabetical order.




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Originally Posted by KRZY.BMET View Post
This can be posted here or in the audio section but you'll get help either way. If I remember, my Uconnect did the same thing but it didn't bother me. Going to have to wait and see if someone pops in with more knowledge of the settings to see if it can be changed.

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Old 11-14-2011, 07:02 PM
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That's where my issue was then because I all did was push play all. LOL!!!
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Old 11-14-2011, 09:01 PM
sdeyoung sdeyoung is offline
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Hmmm, I don't think this is what's going on with mine.. I don't have the option to "play all". I select the artist, select album and automatically it orders the tracks in alphabetical instead of the track number order. Never had an issue with my JVC deck and songs always play in the correct order when just using headphones with the iPod. Maybe I misunderstood you though?
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Old 11-14-2011, 09:03 PM
sdeyoung sdeyoung is offline
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Also would like to point out something I noticed. If I push play on the iPod before it's hooked up to the uconnect system, then plug it in the songs will play in the correct order.
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Old 11-15-2011, 12:34 PM
xsdbs xsdbs is offline
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ok, first let me ask what radio do you have (I guess that you have purchased the vehicle, in your 1st posting here you mentioned that you tried the vehicle for a day).
Uconnect is built to spec from Chrysler and the way they wanted it built is that if "All albums or play all" is selected then all the tracks will be played in an alphabetical order. If the Album is selected then the tracks will be played in the order that they are listed on the CD. I have made a short video if you would like to see what I mean.
http://www.youtube.com/watch?v=5_jHP3xICdg




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Originally Posted by sdeyoung View Post
Hmmm, I don't think this is what's going on with mine.. I don't have the option to "play all". I select the artist, select album and automatically it orders the tracks in alphabetical instead of the track number order. Never had an issue with my JVC deck and songs always play in the correct order when just using headphones with the iPod. Maybe I misunderstood you though?
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Old 11-15-2011, 01:24 PM
sdeyoung sdeyoung is offline
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Ok, I'm gonna assume that you have the higher end uconnect system, 8.4. Mine doesn't have those options at all, it's the 4.3 version and doesn't have the option of playing just the album or play all albums. I'm starting to think I'm stuck with it being this way on the lower end system. Unless there's some kind of upgrade that fixes this.
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Old 11-15-2011, 04:27 PM
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CRAP!!!!
I just noticed my problem here. I have helped many people here on this forum and things get a bit crazy between my normal job and a few forums. I apologize that II just noticed that you have a Charger, you did mention it in your first post.
Mine is actually the 430N which has an external uconnect module and is supplied by a different supplier than the Charger radios. Give me a moment and I'll check with a contact that I have to see what I can come up with. I just sent an email to see if I can get a contact of the supplier of that radio. SORRY.




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Ok, I'm gonna assume that you have the higher end uconnect system, 8.4. Mine doesn't have those options at all, it's the 4.3 version and doesn't have the option of playing just the album or play all albums. I'm starting to think I'm stuck with it being this way on the lower end system. Unless there's some kind of upgrade that fixes this.
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Old 11-15-2011, 05:18 PM
sdeyoung sdeyoung is offline
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Hey, no worries.. I appreciate any help I can get. I wanted to confirm that it was indeed a uconnect issue or an issue with the iPod so I put some music on a USB stick and sure enough it still plays the songs in alphabetical order instead of track number. Maybe there's some way of changing this setting but I haven't found anything in the options. Hope it can be changed. I'm going to talk to someone at Chrysler tomorrow to see if they can shed any light on this. If you hear of anything let me know and thanks!
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Old 11-18-2011, 07:11 PM
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I got a reply back today from one of the Harman team ( they make the 8.4 & 4.3 radios), it's below


I verified the behavior on an RB5 (8.4n). I could not find a working base HU (4.3) to review but I suspect is works the same as you already indicated below


forwarded the issues to the HU team but I would tell the customer that there is not a way currently do play the album tracks in order.

You could create a playlist but that seems tedious as you have to do that for every album. I did verify that this works at least with my Iphone 3gs. On the phone I created a playlist that had the same name as the album and then selected the album and added all songs. When this connects back to the HU it shows the tracks in order as they appear on the album. Again I did not verify this on a 4.3 Inch system but I think it has a playlist

I have asked him to keep me updated on what the HU (head unit-- radio) team says.





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Originally Posted by sdeyoung View Post
Hey, no worries.. I appreciate any help I can get. I wanted to confirm that it was indeed a uconnect issue or an issue with the iPod so I put some music on a USB stick and sure enough it still plays the songs in alphabetical order instead of track number. Maybe there's some way of changing this setting but I haven't found anything in the options. Hope it can be changed. I'm going to talk to someone at Chrysler tomorrow to see if they can shed any light on this. If you hear of anything let me know and thanks!
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Old 11-19-2011, 08:07 PM
sdeyoung sdeyoung is offline
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That's kinda crappy if they made it that way.. kinda disappointed I must say.
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Old 11-19-2011, 08:08 PM
sdeyoung sdeyoung is offline
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Thanks for looking into this for me though!
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Old 11-20-2011, 07:22 PM
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no problem, I'll let you know when I hear more about it ok.
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Old 06-17-2012, 09:08 PM
empnito empnito is offline
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I just got an IPod to use in my 2010 Dodge Journey. I'm trying to understand what this means to me. I use my Ipod to listen to podcast lectures and I need to listen to the lectures in the correct order. Is there a way for me to do that or will the podcast always be played in alphabetical order?
thanks
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Old 06-23-2012, 03:25 PM
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What radio is in the vehicle?

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Originally Posted by empnito View Post
I just got an IPod to use in my 2010 Dodge Journey. I'm trying to understand what this means to me. I use my Ipod to listen to podcast lectures and I need to listen to the lectures in the correct order. Is there a way for me to do that or will the podcast always be played in alphabetical order?
thanks
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Old 01-22-2015, 08:18 PM
danknee13 danknee13 is offline
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I have the same problem with my 2014 dodge dart. I can't remember exactly which uconnect system I have but it really bothers me that my ipod music is played alphabetically no matter how I select the music. I wonder if I connect it with a cable instead of the usb if it will play in the correct order? But then that's kind of a pain because you probably can't use the touchscreen or voice command. I've been frustrated with this for weeks. It really ruins the music for me.
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Old 01-22-2015, 08:33 PM
danknee13 danknee13 is offline
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I have the same problem with my 2014 dodge dart. I can't remember exactly which uconnect system I have but it really bothers me that my ipod music is played alphabetically no matter how I select the music. I wonder if I connect it with a cable instead of the usb if it will play in the correct order? But then that's kind of a pain because you probably can't use the touchscreen or voice command. I've been frustrated with this for weeks. It really ruins the music for me.
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Old 01-23-2015, 11:30 AM
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Quote:
Originally Posted by danknee13 View Post
I have the same problem with my 2014 dodge dart. I can't remember exactly which uconnect system I have but it really bothers me that my ipod music is played alphabetically no matter how I select the music. I wonder if I connect it with a cable instead of the usb if it will play in the correct order? But then that's kind of a pain because you probably can't use the touchscreen or voice command. I've been frustrated with this for weeks. It really ruins the music for me.
danknee13,

I'm sorry to hear about your radio concern. Has this concern always been present? Is the "shuffle" feature available on your radio screen? This particular option may not be available while the Uconnect system acquires the information from our device and can sometimes take several minutes from the initial start-up.
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Old 01-24-2015, 03:27 PM
Tanbam Tanbam is offline
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Quote:
Originally Posted by DodgeCACares View Post
danknee13,

I'm sorry to hear about your radio concern. Has this concern always been present? Is the "shuffle" feature available on your radio screen? This particular option may not be available while the Uconnect system acquires the information from our device and can sometimes take several minutes from the initial start-up.
Hi Dave,

This is a longstanding problem with this generation of Uconnect radios that can only be fixed completely if Chrysler/Uconnect issues an update that addresses the issue.

Since that is unlikely to ever happen because of corporate policy or some other contractual reason, it will probably not be truly resolved for anyone.

Folks trying to get the radio to play nice with an IOS device that is newer than IOS 3 are not going to have truly correct iPod playback. The only real solution is to ditch trying to use an iOS-based and use something much more compatible, like an iPod Classic. This iPods have music library formats that are still compatible with the outdated Uconnect systems.

Anyone who needs to use an IOS device to listen to tracks in a particular order are best suited to use Bluetooth streaming, though I'm pretty sure that this is a short-term solution, because eventually the Bluetooth protocols will evolve and even they won't work any more. As it stands, current Bluetooth functions are partly crippled, due to the total lack of continuing Uconnect support for device evolution.
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Old 01-24-2015, 03:27 PM
 
 
 
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