2nd Gen Durango 2004 - 2009

New here and need some help re: recall issue

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Old Feb 13, 2008 | 11:40 AM
  #1  
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emtaylor
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Default New here and need some help re: recall issue

I know there was a recall for certain 2005 Durangos due to fuel overflowing when you fill the gas tank. We just recently found out
about this. My husband's 2005 Durango now has the same exact problem, but it's out of warranty by three months (purchased by orig owner 11/2004; now has34500 miles) and his VIN is not under the recall.

Is he just SOL, or has anyone had any luck getting Dodge to cover a recall that doesn't support a particular VIN? It's the
SAME problem, but he hasgotten nowhere with the dealer or Dodge so far. It will cost $700 to fix if we pay for it. We both feel like this is a huge safety issue. Last time he filled up, he was literally sprayed with gasoline.

Thanks for any insight you might have.
 
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Old Feb 13, 2008 | 12:07 PM
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Default RE: New here and need some help re: recall issue

Don't know if I can help, I do not have same problem as you, but recently experienced some problems with my 2005. Have 28k on it,and long story short, my warranty expired on 12/18 of 2007. While the repair is covered under their 3/360000 bumper to bumper warranty, Dodge starts calculating warranty coverage from the date the car is first serviced, not by mileage or length of time, unless you have never had it serviced. Since my car was orginally serviced with 4 miles on it, and bought in Dec of 04, I got screwed! I called Dodge directly and begged and pleaded with them to cover it even though I was 2 months out of warranty date...NO WAY! They would not work with me at all, nor the dealer. I was told WARRANTY EXPIRED! So I would go ahead and try to contact them directly and plead your case, but don't hold your breath. My repair cost 300.00 and I am hoping it is the last one for a while that I have.
 
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Old Feb 13, 2008 | 01:11 PM
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Default RE: New here and need some help re: recall issue

Pm me your VIN and I will see if your Durango falls under the recall. If it does not, $700.00 in my opinion is too much for this repair. I feel more like $475.00 is closer to the amount to do this. Or you could buy the part and put it in yourself...The recall applies to Durangos built through 10-12-2004. And the warranty starts from the "in service" date. This is the date that it is bought not the date that a service was performed...
 
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Old Feb 13, 2008 | 05:05 PM
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emtaylor
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Default RE: New here and need some help re: recall issue

Thank you for the help. The VIN is ---5F536319.
 
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Old Feb 13, 2008 | 05:55 PM
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Default RE: New here and need some help re: recall issue

There was only one recall on your Durango. It was a G07 instrument cluster recall, and was performed on 2-11-08. The in service date of the Durango was 11-1-04 so the 3 years warranty expired on 11-1-07. The Durango also shows a build date on 11-1-04, so your Durango falls outside of the recall date and which makes me think that this was a fleet or rental vehicle before you bought it. The recall on the fuel spilling required replacing the whole fuel tank. You could see if the dealer will sell you the recall parts and then get someone else to do the labor. The recall part number that you need to ask for is "CBE0E010" (CBE zero E zero 1 zero) and retails for $122.92. The labor should be 3 to 3 1/2 hours...Call me if you have any questions. I may noy be able to help but I might be able to lead you in the right direction to try and get help.....DAVID
 
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Old Feb 15, 2008 | 07:49 PM
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Default RE: New here and need some help re: recall issue

I also own a 2005 Durango SLT, how can I find out what, if there are any recalls on my vehicle. I think my warranty will be up soon and I want to get any issues out of the way before it expires.

Thanks
 
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Old Feb 15, 2008 | 08:29 PM
  #7  
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Default RE: New here and need some help re: recall issue

If you want to find out ablut any recalls on your Durango, PM me the last 8 digits of your VIN. I can tell you if there are any. BTW recalls are free, no matter if your under warranty or not..
 
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Old Feb 15, 2008 | 08:42 PM
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Default RE: New here and need some help re: recall issue

PM sent, thanks
 
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Old Feb 16, 2008 | 11:37 PM
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Default RE: New here and need some help re: recall issue


ORIGINAL: Parts/Service

If you want to find out ablut any recalls on your Durango, PM me the last 8 digits of your VIN. I can tell you if there are any. BTW recalls are free, no matter if your under warranty or not..
I was just going to say that. RECALLS are very different from WARRANTY service. One is free regardless of the mileage and time owned.

IndyD
 
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Old Feb 18, 2008 | 11:09 AM
  #10  
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emtaylor
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Default RE: New here and need some help re: recall issue

Thank you David. Yes, it was a rental vehicle before we bought it with about 5k miles on it. I will check into buying those parts. We do have a local mechanic that we really like, so perhaps we could buy those parts and have him install them. Probably a bit cheaper than the dealer.

Thanks again!
 
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