But what if it's 2 more lbs of torque? lol

And if they were telling him what he wanted to hear, it would have been 'your model is the best'.

 

Grabbed my dad's camera and took some better pics. I also threw in a pic of the thrust plate. I'm not certain cause I haven't looked at the stocker but i think this one is thicker

Aim thats why I went with CCH heads too. I'm pissed that they sell the ones you have for what I paid for the 1.92s now.

 

on a side note.

I will do whatever I can not to deal with John at southeastrt. I called that guy one time and all he did was bad mouth every part I bought. He was all "if you would have called me first I could have set you up. we have guys running this and that in the 9's. That stuff is junk. my stuff is better" After I got a chance to talk and said "I'm not building a race truck here" he changed to "oh well I guess your stuff is ok then" he was trying to push the Edelbrock heads on me. It says on edlebrocks site not for emission controlled vehicles. I mentioned that and he was still all about them and 1.7rr's. I said I'll take me chances on the parts I have that are for emissions I'm not tearing back into this thing again cause somebody wants to sell something that might fail me.



I think I have posted about this before but beings we are talking about customer service and relations I'll say it again

 

Lets go 3 and I'll take it. lol

Second part, that is exactly what I was thinking.

 

So, it did come with bolts?

 

Oh, don't know if anyone else has said this yet, but way to go making the call to find out what the difference is between spacers. Not anything you really had to do but nice for us watching this to know the difference.

 

No problem, I like having facts. It is easier that way.

 

What I'm saying is that Hughes advertised one thing on their site and sent him another. When he called to ask why they said, "Oh, it's a better part!" Did they provide any proof of that: dyno numbers, flow bench, anything? How do they know it's better? Because they said so? How does the buyer know it's better? Where's the proof? Perhaps it is, or perhaps they found a distributor that will just make them cheaper.

Am I to assume that the non-hardened push rods they sent are better than the hardened ones that I asked for and they just were saving me a lot of headache?

I really have a big problem with vendors that do, say, or advertise one thing and then give you another and make a bold claim without backing it up. It just seems sleazy to me, and some of my dealings with them in the past have not done much to dissuade that feeling.

BB has his thing against John, I had a pretty good interaction with him, but that's just me. Me trying to convince BB to go back to John probably wouldn't work because John already burnt that bridge with him.

This economy is too crappy to have bad customer service.

 

Aim, sounds like you got screwed over, totally, and you have a legitimate beef with hughes...however I don't see how it applies to pdavis at all.

They told him they were 'trying to improve the low end performance', and it was a newer piece then the one they sent him 2 months ago. Honestly, seems like they were brutally honest with him, because they came out and said his component was an adapted Mopar Performance piece.

Where is the false advertising or poor customer service in his experience? Also, no where in the descritpion is it described what that throttle body spacer looks like. Actually, look at the pics in the actual ad, they show pics of both adapters.

http://www.hughesengines.com/Index/p...=&partid=24773

 

Maybe I'm not making myself clear,

That ad you linked is the exact issue I have a problem with, it's just never been so blatant on their page. Often times with them I seemed to have asked for one thing and gotten shipped another. When I call to inquire, I get "oh, what we sent you is better." Well, wouldn't the correct time to discuss said improvement be before shipment? And give the customer the option of saying "No, I want the original." It just seems awfully convenient to say it's better.