Aug 12, 2015, 01:40 PM
Last edit by: IB Advertising
See related guides and technical advice from our community experts:
Browse all: General Overview
- Dodge Ram 2009-Present: Factory Order Wait Times
Important information to help you understand your Ram.
Browse all: General Overview
Ordering a car from Dodge is a joke
I am sure its going to be a nice ride. We are just getting very pissed having sold our other car this is replacing back in April when the dealer told me this would be here. Yours and 6 others now have thier car and ordered after me. Kinda like going out to eat and your seated and order is already in for your dinner and another couple walks in. They order and the food comes out before yours. The most frustrating thing is them telling nothing at all on whats going on. 
Thread Starter
|
Former Vendor
Joined: Dec 2010
Posts: 419
Likes: 1
From: Kieler, Wi.
nope
still dont have it
dealer is trying to find out whats going on
this saturday will be 14 weeks since we ordered it
It shipped out on the 31st
we are 7 hours away
so you tell me whats going on!
Thread Starter
|
Former Vendor
Joined: Dec 2010
Posts: 419
Likes: 1
From: Kieler, Wi.
Well that is ridiculous! mine took 4 weeks granted it was a citadel that I ordered...my sales rep was right on the money when he said it will take 4 weeks. But here's the kicker it seems the dealership couldn't track where my vehicle is between the time it was ordered and delivered. When I got the call the dealership said it just showed up. Hope your dealership provides you some additional incentives.
http://insightnl.extra.chrysler.com/..._SEARCH_BY=VIN
Thread Starter
|
Former Vendor
Joined: Dec 2010
Posts: 419
Likes: 1
From: Kieler, Wi.
just got off the phone with Dodge
They are now telling me it could take another 4-6 weeks for it to get here and leave the holding yard.
I asked to speaker to senior management saying thats not the answered I was looking for.
We opened a case file on this order and I am told I will have a call from managment within a 24 hour period.
If Not I have a case number to call in and see why I was not called.
Will let you know tomorrow what they tell me...
They are now telling me it could take another 4-6 weeks for it to get here and leave the holding yard.
I asked to speaker to senior management saying thats not the answered I was looking for.
We opened a case file on this order and I am told I will have a call from managment within a 24 hour period.
If Not I have a case number to call in and see why I was not called.
Will let you know tomorrow what they tell me...
Record Breaker
Joined: Dec 2010
Posts: 1,873
Likes: 8
Maybe ur car is Build in Japan, have u heard about the earthquake? 
Now it is ur chance to demand more. Demand them to pay for loaner vehicle that you want to drive from the dealership, and some freebies like "extended waranty' or "extra Options" that you dont have for no charge.
Now it is ur chance to demand more. Demand them to pay for loaner vehicle that you want to drive from the dealership, and some freebies like "extended waranty' or "extra Options" that you dont have for no charge.
Thread Starter
|
Former Vendor
Joined: Dec 2010
Posts: 419
Likes: 1
From: Kieler, Wi.
that string is actually a rope and ready for someone to be hung!
Thread Starter
|
Former Vendor
Joined: Dec 2010
Posts: 419
Likes: 1
From: Kieler, Wi.
Maybe ur car is Build in Japan, have u heard about the earthquake?
Now it is ur chance to demand more. Demand them to pay for loaner vehicle that you want to drive from the dealership, and some freebies like "extended waranty' or "extra Options" that you dont have for no charge.
Now it is ur chance to demand more. Demand them to pay for loaner vehicle that you want to drive from the dealership, and some freebies like "extended waranty' or "extra Options" that you dont have for no charge.
Yes the Japan issue has caused many of delays in many industries.
Just when a truck is build and sold and shipped to a holding yard is not something I can tolerate when dealers are getting these in to set on lots that are not sold.
3 weeks ago there was 9 R/T models and 456 total Durangos on the locator
now there is 25 R.t's and 845 total
this is withing a 200 mile radius of the house.
So my point. They are shipping non sold orders.
Record Breaker
Joined: Dec 2010
Posts: 1,873
Likes: 8
Yes the Japan issue has caused many of delays in many industries.
Just when a truck is build and sold and shipped to a holding yard is not something I can tolerate when dealers are getting these in to set on lots that are not sold.
3 weeks ago there was 9 R/T models and 456 total Durangos on the locator
now there is 25 R.t's and 845 total
this is withing a 200 mile radius of the house.
So my point. They are shipping non sold orders.
Just when a truck is build and sold and shipped to a holding yard is not something I can tolerate when dealers are getting these in to set on lots that are not sold.
3 weeks ago there was 9 R/T models and 456 total Durangos on the locator
now there is 25 R.t's and 845 total
this is withing a 200 mile radius of the house.
So my point. They are shipping non sold orders.
Honestly, You can Back out of the deal anytime. However, just keep complaining and do NOT make any sense when you get the call tomorrow! and make some ridiculous demands!
As for the Durango being a first yr model, I recommend you to get Chrysler to throw in a FREE Max Care extended waranty on ur vehicle.
If you bitch enuff, you will get something for free. few weeks ago a Lady backed out of the deal on a Charger R/T she ordered because something screwed up. But the sales guys manage to get her back into the deal with some discounts.
Last edited by steak59; Jun 9, 2011 at 12:27 AM.