View Poll Results: How many issues have you had(in issues /1k miles) in the first 20k miles
0-0.25
14
56.00%
0.25-0.5
1
4.00%
0.5-0.75
0
0%
0.75-1
1
4.00%
1-1.25
5
20.00%
1.25-1.5
0
0%
1.5-1.75
0
0%
1.75-2
0
0%
2+
4
16.00%
Voters: 25. You may not vote on this poll
Action Needed: Long-term Reporting Thread
Type: 2011, HEMI, Citadel AWD
Purchased: 4/1/2011
Current mileage: 6020
Problems/issues:
1. Phantom alarm activation - dealership fixed (software update)
2. 2nd day of ownership 1 interior light in the hatchback went out and a bad wire harness - dealership fixed taking another part from a Durango...service tech broke the trim grab handle piece, replaced later on.
3. Lower part driver side door slightly not lined up/flush with the rear.
4. Issue with Sirius Sat service cut after 3 months - went to Dodge corporate to resolve issue beside the original 1 yr free service got extended a few more months.
Other notes:
Mechanically the D has no issues been an awesome daily driver! agree with other posters here...rides great, love the seats and driving position.
Purchased: 4/1/2011
Current mileage: 6020
Problems/issues:
1. Phantom alarm activation - dealership fixed (software update)
2. 2nd day of ownership 1 interior light in the hatchback went out and a bad wire harness - dealership fixed taking another part from a Durango...service tech broke the trim grab handle piece, replaced later on.
3. Lower part driver side door slightly not lined up/flush with the rear.
4. Issue with Sirius Sat service cut after 3 months - went to Dodge corporate to resolve issue beside the original 1 yr free service got extended a few more months.
Other notes:
Mechanically the D has no issues been an awesome daily driver! agree with other posters here...rides great, love the seats and driving position.
Professional
Joined: Aug 2011
Posts: 158
Likes: 0
From: Northern Illinois
Type: 2011 Citadel V6 AWD
Purchased: August 2011
Current Mileage: 6300
Problems/Issues:
Had driver's side doors adjusted for proper alignment the day after delivery. No other issues. Great vehicle!
Purchased: August 2011
Current Mileage: 6300
Problems/Issues:
Had driver's side doors adjusted for proper alignment the day after delivery. No other issues. Great vehicle!
Rookie
Joined: Oct 2005
Posts: 52
Likes: 0
From:
Type: 2011, HEMI, Citadel
Purchased: 04/2011
Current mileage: 30,xxx
Problems/issues:
-Light bulb in Liftgate went out within 500 miles. Fixed by dealer
-Adaptive Cruise Control and FCW sensor went bad around 18,xxx miles. Turned out to be a bad sensor. Fixed by dealer
comments/notes:
Has been on 2 roadtrips consisting over 3,000 miles each and was great on both. Plus it is my wife's daily driver. Just put on a K&N 77 series and about to put on a Flowmaster cat-back exhaust. Has been an excellent vehicle in the first year.
Purchased: 04/2011
Current mileage: 30,xxx
Problems/issues:
-Light bulb in Liftgate went out within 500 miles. Fixed by dealer
-Adaptive Cruise Control and FCW sensor went bad around 18,xxx miles. Turned out to be a bad sensor. Fixed by dealer
comments/notes:
Has been on 2 roadtrips consisting over 3,000 miles each and was great on both. Plus it is my wife's daily driver. Just put on a K&N 77 series and about to put on a Flowmaster cat-back exhaust. Has been an excellent vehicle in the first year.
Amateur
Joined: Jun 2012
Posts: 32
Likes: 0
Hi phoenix rt, is your steering wheel still cocked to the right? Any fix on this?
Professional
Joined: Jun 2012
Posts: 210
Likes: 0
From: Fort Lauderdale FL
Type: 2012, V6, auto, SXT
Purchased: 06/2012
Current mileage: 900
Problems/issues:
-Passenger side front window - the felt on the rubber trim that touches the window on the inside came unglued so the window would rub against rubber trim and pull it down into the window, it would also leave a nasty streak on the window every time you rolled it down and up.
Solution- Dealer replaced the trim piece under warranty and at the same time scratched my window tint pretty bad. Had to get window tint replaced and they reimbursed me the money to have it done at original tint shop.
comments/notes:
Purchased: 06/2012
Current mileage: 900
Problems/issues:
-Passenger side front window - the felt on the rubber trim that touches the window on the inside came unglued so the window would rub against rubber trim and pull it down into the window, it would also leave a nasty streak on the window every time you rolled it down and up.
Solution- Dealer replaced the trim piece under warranty and at the same time scratched my window tint pretty bad. Had to get window tint replaced and they reimbursed me the money to have it done at original tint shop.
comments/notes:
Professional
Joined: Aug 2010
Posts: 188
Likes: 0
From: Dunlap IL
Type: 2012, V6, AWD, Citadel
Purchased: 02/2012
Current mileage: 10,000
Problems/issues:
Heater hose leaked the day I purchased the truck. Dealer fixed it but gave me a used chevy to drive while they had it. Can you imagine on day 1 getting a flippin' used car.
I have some sort of oil seepage around the alternator. Dealer is "monitoring".
Occasionally the trip piece on the defroster pops up. I just push it back down.
No mechanical issues - gets 25+mpg highway
comments/notes:
I love the look of the truck & the ride & fit/feel of the interior. Fun truck to drive - the longer the trips the better.
I hate my dealership - I wish I just bought my second dodge dakota - from the chevy dealer across the street from the dodge dealer!! Wish I could have bought this from them.
Purchased: 02/2012
Current mileage: 10,000
Problems/issues:
Heater hose leaked the day I purchased the truck. Dealer fixed it but gave me a used chevy to drive while they had it. Can you imagine on day 1 getting a flippin' used car.
I have some sort of oil seepage around the alternator. Dealer is "monitoring".
Occasionally the trip piece on the defroster pops up. I just push it back down.
No mechanical issues - gets 25+mpg highway
comments/notes:
I love the look of the truck & the ride & fit/feel of the interior. Fun truck to drive - the longer the trips the better.
I hate my dealership - I wish I just bought my second dodge dakota - from the chevy dealer across the street from the dodge dealer!! Wish I could have bought this from them.
Champion
Joined: Jun 2006
Posts: 4,822
Likes: 4
From: Indiana
Statistically the JGC/Gen3 Durango has been the most trouble free new model release of any Chrysler vehicle in history.
Your sample here will be tainted because few zero reporters of troubles will be in a section of a forum were trouble is being reported.
Your sample here will be tainted because few zero reporters of troubles will be in a section of a forum were trouble is being reported.
Veteran
Joined: Jul 2012
Posts: 436
Likes: 1
From: Hazlet, NJ
Type: 2012, 5.7, AWD, R/T
Purchased: 7/10/12
Current mileage: 560
Problems/issues:
*Rear A/C blower motor not working. Dealer replaced TIPM. SOLVED
*Airbag light came on and off. No codes stored. UNSOLVED
Purchased: 7/10/12
Current mileage: 560
Problems/issues:
*Rear A/C blower motor not working. Dealer replaced TIPM. SOLVED
*Airbag light came on and off. No codes stored. UNSOLVED
Professional
Joined: Aug 2011
Posts: 136
Likes: 0
From: Minnesota and Florida
I have owned my Crew w/v6 now for 12 months and have 18,645 miles on it. One minor issue to report is the windshield washer nozzle on passenger side shoots a stream of fluid vs spray as intended.
Overall MPG around 19. Highway around 25. Towing 16 MPG (mostly highway). I tow a 18.5 foot Ranger Reata that weighs in at 3900# plus passengers and just returned fron a 550 mile driving trip to northern Wisconsin pulling boat and loaded Durango. Towed flawlessly.
Overall, very happy with quality, performance and ride comfort. Would buy again, probably will.
Overall MPG around 19. Highway around 25. Towing 16 MPG (mostly highway). I tow a 18.5 foot Ranger Reata that weighs in at 3900# plus passengers and just returned fron a 550 mile driving trip to northern Wisconsin pulling boat and loaded Durango. Towed flawlessly.
Overall, very happy with quality, performance and ride comfort. Would buy again, probably will.
