Brought the Durango in to show the service manager the paint problem with the hood, outward dent in the 1/4 panel and dent near the sunroof.
They are contacting Chrysler so we will see!

 

Dealership just heard from Chrysler rep and the Hood paint issue and dent near the the sunroof they are aware of and are "commercially acceptable". On the phone calling Chrysler now!!

 

i noticed a few raised spots too on my black R/T built 11/2013.

 

I have a few of the exact same "high spots" in my clear, and I was disappointed to find them. That being said, here is my summarized thoughts:


1. I've had several cars repainted. Non-factory paint NEVER holds up like factory paint. It's not baked at the same temperature.


2. $50K from a Dodge should equal nearly perfect IMO. I'd tell them "Thank you Sir, may I have another". Don't accept delivery. That little rust spot will come back to haunt you and you'll never be truly happy.

 

I just read the post about what Chrysler said. I have a friend who had a new 2011 Durango with a 3.6 Pentastar that grenaded with 26K on the odometer. They put a remanufactured motor in the truck with a 1 year, 10K warranty.


Last time I checked, he started with a factory new motor with a much better warranty.


PUSH HARD and get a lawyer if need be. "Commercially Acceptable" my butt.

 

If they cut me a check for a new painted hood and body filled roof with repaint, I'm thinking class action and get all the owners together!!

 

Even if I got another one, I'm sure they ALL have the hood issue, just nobody has noticed it.

 

I had some paint issues on a newly ordered Challenger SRT8 I bought in 2009, it had dimples/dirt spots along the ridges on the inner fender where the hood rests when its closed.
It was covered by Dodge and repainted with no issues. Not nearly as large as yours but I'm sure they will take care of it and cover the damage if you have problems in the future.
Just keep the documentation and hold them to it..

 

[QUOTE=FrankADavisJr;3108945]I just read the post about what Chrysler said. I have a friend who had a new 2011 Durango with a 3.6 Pentastar that grenaded with 26K on the odometer. They put a remanufactured motor in the truck with a 1 year, 10K warranty.



Last time I checked, he started with a factory new motor with a much better warranty

The warranty paperwork is standard for the crate motor they installed. Your friends 5year 100k powertrain warranty on the vehicle will cover him for a few more years and many more miles on his reman engine.

As for paint, Every dodge myself or family has owned has had some paint issue. Just inspect that bad boy and get it fixed before you take possession. My 2

 

The only item I found on my D was a paint run at the edge of the hood very small but a little nib hanging there.
Makes mine Unique
Keep us posted on the paint and transmissions repairs
STEVE