3rd Gen Durango 2011+ models

Passenger's side heat blows cold

Old Feb 14, 2016 | 02:32 PM
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Default Passenger's side heat blows cold

Whether set on "sync" or adjusted separately, the passenger's side blows cold air. The driver's side works fine. Any ideas on what may be causing the problem?
 
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Old Feb 14, 2016 | 08:57 PM
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My guess would be an actuator that's gone bad. In order to make a dual comfort system actually work, motorized dampers were placed on each side of the duct work. These dampers also known as actuators/servos open and close in response to what amount of heat/cold is "dialed in" by the respective passenger or driver. So the fact that you say one side is working fine, is making me lean towards a failed passenger side actuator.
 
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Old Feb 15, 2016 | 06:47 AM
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Thanks, that's what I was thinking. It probably will be hard to get at it.....
 
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Old Feb 15, 2016 | 11:50 AM
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I found a broken cam that the actuator turns.
 
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Old Feb 16, 2016 | 09:06 AM
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Thanks for keeping us posted, Waynead. Let us know how repairs go, and feel free to reach out to me if there's any way I can assist!
 
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Old Feb 16, 2016 | 09:08 AM
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Thanks DodgeCares. It goes to my dealer next Monday.
 
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Old Feb 16, 2016 | 10:41 AM
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No problem, Waynead. Hopefully all goes well there.
 
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Old Feb 23, 2016 | 05:02 AM
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A $2.20 *part* and an hour labor and I'm all good to go!
 
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Old Feb 23, 2016 | 07:38 AM
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Originally Posted by Waynead
A $2.20 *part* and an hour labor and I'm all good to go!
Wow, that actually doesn't sound like all that bad of a repair. Are there any more details you would be willing to share, such as where the damaged cam was located?

Historically I've had what I feel have been my fair share of climate control issues on other vehicles, it's probably only a matter of time before I have them on this one too. I'd like to be as armed with knowledge as possible.

-Rod
 
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Old Feb 25, 2016 | 12:48 PM
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I pulled the trim panel under the glove box and could see the broken part. It was light gray plastic so it stood out from the other black parts. It was the part the actuator turned.

Hope that helps.
 
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