So came out this morning to open my rear hatch on 2015 DD R/T and lo and behold I see a large amount of water inside the channel. So I figure I'll do a search and BAM seems like a known problem with DD (posted on this website and
DODGEPROBLEMS: https://www.carcomplaints.com/Dodge/...lighting.shtml

Can anyone give me their thoughts regarding whether this can be fixed by Dodge? Anyone have this issue and received a permanent fix?

I love my DD, but this is ridiculous.

I now have grinding brakes this morning as well. I have been complaining about squeals at low speeds, but Dodge refuses to fix this issue even though there is a TSB for this issue - now my brakes are grinding. The car was recently safety checked so the brakes shouldn't have worn out that quickly.

 

So I call Dodge Dealer - they immediately say your vehicle is out of warranty so I have to pay for a fix. I remind them that I purchased the vehicle under CPO that should extend up till 39,000 miles. He then said that exterior trim pieces may not be covered. I then said would it be covered in the expensive MAX Care warranty I purchased. He said I'll call you back. Seems like a dodge from Dodge.

From the links above and from this Forum seems like a known problem. Seems like a safety problem as well - no brake lights!

 

Mine got water in there too, also a section of LED in the taillight mounted section failed. Dealer replaced it no charge around 35,000 miles. I do recall that would have been an absurdly expense part if i had to pay out of pocket.

 

Any thoughts on the replacement - does it still leak? I'd hate to receive a new assembly and then have to have the same issue again. This seems to be a big issue for Dodge Durango owners - at least those that have the wrap around brake light. I would also have to say this is a safety issue.

I'm taking my DD in next Tuesday. The Service Guy stated that I would be on a long waiting list for replacements. I just want to log the problem now before warranty ends. Fix the Frackin Problem Fiat/Dodge and save everyone time, and safe you guys money! This is similar to the water pump failure I just had - long waiting list for a replacement - so it's a known issue. Fix and and move on.

I'm having the blue smoke issue - brought it up my Dealer multiple times - they refuse to do anything since they cannot replicate - rinse and repeat. I realize acknowledging issues can be costly, but the inevitable backlash is also devastating: Ford Explorer Flip Overs, Toyota car lurching while stopped, VW diesel fiasco, Jeep rolling while in Park (Star Trek Actor killed).

 

Hello oharag,

Have you contacted our Customer Care Team to get a case created? Please send us your VIN as we'd be glad to get this over to them if an appointment has been confirmed.

Jasmine
Dodge Social Care Specialist

 

Hello everyone. Have the same issue with my Rear Brack Light and water entering the plastic shroud. This time LEDs lights have burned out. This is the second time since I owned the vehicle. First time I paid $100 deductible to have it replaced. I just scheduled a service appointment to get this addressed. Fortunately the Service person stated it would be covered under warranty.

I still would like to know if this is a Service Bulletin, or even a safety recall since this would fail inspection and maybe cause an accident if lights fail.

Now the complaints are up to 95 individual at:

https://www.carcomplaints.com/Dodge/...lighting.shtml

DodgeCares I will send you a direct email. If you read this (as you have done in the past) can you recommend a course of action? I am getting it replaced for free (after paying $100), but this should be an ongoing warranty repair for life of vehicle.

Thanks

Jerry

 

Hey, oharag. To see if there are any active or open recalls associated to your VIN, visit https://www.mopar.com/en-us/my-vehic...ls/search.html. To clarify, have you visited a dealer recently to have your concerns addressed? If not, we recommend scheduling an appointment when you have a moment for diagnosis. Please send us a private message if you have any questions.

Kate
DodgeCares

 

Hello DodgeCares,

I sent you a private email, but have not heard anything back.

I am very peeved regarding this issue. I had to pay another $100 deductible to fix what clearly is a safety and design flaw on FCA-Dodge's part. I feel that this shouldn't have to be paid by me for my dealership to fix every 2 years! I would argue this is a safety issue (brake lights burning out) that a safety recall and TSB fix should be issued ASAP. There 127 complaints regarding this issue on Carcomplaints.com. Please can you comment on any thoughts regarding this issue????

I would like FCA-Dodge refund me my $200 out of pocket expenses, and guarantee free fixes in the future.

Jerry

 

I think DodgeCares has left the building. Usually responds to my issues. Both Private and Public pleas have gone unanswered. #sadface.

 

This is a very common issue and should have been fixed a long time ago . You can drain it by pulling the lower bolt on each side of the channel if it hasnt burned out a section yet . Some guys try to seal them or some just leave the two lower bolts out . Some guys drill a small hole down by those bolts to get the water out . A great looking feature poorly implemented by FCA . I have an extended warranty till 100K so hopefully it will happen before then if it happens . The cheapest I have seen them is about $650 without labor to install .
if they cant make them dependable then go back to a incandescent bulb that is "easy" to change .