As I said before, dealers do not have to warranty anything, ever, period. I hate to burst your bubble but dealers can refuse to warranty anything. In the end it is not the dealers responsibility to help in any way. Dealers do not need "just cause" to refuse warranty/service work. Far from what you think, I am not a corp. monkey thats been brainwashed.I do know what the truth is and the truth is that, dealers never have to warranty/work on any vehicle ever. If you add non-approved mods to your vehicle, you take the risk of voiding your warranty.

 

I'm sorry, but where I come from, the law is the law. The above excerpts were from the letter my Lawyer (who also happens to be a Magistrate Judge) wrote to the dealership. The above mentioned "warranty issue" happened in Georgia. The Act was researched and explained to me by the Judge.
What I have quoted IS THE LAW, now if the laws PASSED BY UNITED STATES CONGRESSare different in Bremen, GA. or at YOUR DEALERSHIP and you are so adamant that the law does not pertain to car dealerships, I'm sure there is documentation that you can provide as to such.
I offer as my reference the above excerpts from the above mentioned Act of Congress. This act is online and can be read in it's entirety.
I'm sorry, but in this case I must take the word of a Magistrate Court Judge over a parts & service manager. Not to mention the fact that a stealership did a 180 and kissed my *** when threatened with going to court over this Act.

And in my opinion..... Guys, mod your trucks any way you would like to, if your friendly, service department at James Oneal Dodge or any other dealership refuses to warranty repair any failure, not directly related to an aftermarket part, sue the hell out of them, in a court of law, you will win!

I'm playing golf sunday with the sales manager at my local Chrysler/Dodge/Jeep dealership, I'm gonna run this by him and see if he knows that his dealership is under no obligation to perform warranty repairs on any vehicles they sell. I'll let you know his response, either way...

 

BIGMC, How can you make this statement, when a parts & service manager states that 30 seconds after a vehicle is purchased, if it breaks down (unmodified, of course) the dealership is under no obligation to honor ANY warranty. One of you must be wrong here...

 

Did not mean to start a legal war here. Thanks for the info. I will google the ACT and read it. I only asked because I had a issue with a dealership on time about getting a Recall done (Not a Dodge). It was a ball joint replacement and I had aftemarket wheels and tires. They stated that the the wheels not being a OM Size voided all warrenty. In the end I won and had no Lawyer involved, just stood my ground. One the other side I took my Nissan Altimain once for a issue (out of warrenty). I was completed perpared to pay for the repair. After about 5 minutes they Service Advisor came out and informed me that Nissan had released a recall the day before and my repair was covered under that. Cost me nothing other than 1 hour of my time. That was great service. To bad the dealership was purchased by a new owner and went down hill after that.

Again thanks for the information!!!!!!!!!!!

 

He is saying that the dealer is not responsible for your warranty and that the moco is the responsible party for warranty issues.

 

This is one issue that comes up that alwayshas someone bringing up the Magnuson-Moss act. It is a good law that does help comsumers. What I am trying to say is that dealerships are not owned by Chrysler. Dealers, like every other type of business, have the right to refuse service to anyone. Just like consumers canpick where they want to buy a vehicle or take it for service. I do not know of any law that requires a dealer to sell/service a vehicle if they do not want to.
If you read your warranty manual that came with your vehicle you will find a section about what is not covered ....

3. What's Not Covered

3.1 Modifications Not Covered

A. Some Modifications Don’t Void the

Warranties But Aren’t Covered

Certain changes that you might make to your

truck do not, by themselves, void the warranties

described in this booklet. Examples of some of

these changes are:

• installing non-DaimlerChrysler Motors

Company LLC ("DaimlerChrysler") parts,

components, or equipment (such as a non-

DaimlerChrysler radio or speed control); and

• using special non-DaimlerChrysler materials or

additives.

But your warranties don’t cover any part that was not

on your truck when it left the manufacturing plant or is

not certified for use on your truck. Nor do they cover

the costs of any repairs or adjustments that might be

caused or needed because of the installation or use of

non-DaimlerChrysler parts, components, equipment,

materials, or additives.

Performance or racing parts are considered to be

non-DaimlerChrysler parts. Repairs or adjustments

caused by their use are not covered under your

warranties.

Examples of the types of alterations not covered are:

• installing accessories — except for genuine

DaimlerChrysler / MOPAR accessories installed by

an authorized Chrysler, Dodge or Jeep dealer.

Examples of the types of alterations not covered are:

• installing accessories — except for genuine

DaimlerChrysler / MOPAR accessories installed by

an authorized Chrysler, Dodge or Jeep dealer;

And you will also find....

As the truck owner, you should also be aware that

DaimlerChrysler may deny your warranty coverage if

your truck or a part has failed due to abuse, neglect,

improper maintenance or unapproved modifications.

I am not a lawyer but I can read...If the warranty states that "unapproved modifications" may deny your warranty coverage, that seems pretty cut and dry. As far as a lawyer, they argue for whoever is paying them.
I did not post here to participate in an arguement. I only wanted to share info. Please read the Magnuson-Moss act and your warranty and form your own opinion...

 

People who believe the Magnuson-Moss law
will allow them to go into a US Federal Courthouse
and file & win a lawsuit against Chrysler & the local dealership
don't understand the
"Reality"
of Federal Courts, how much they cost, and how long it takes.

There are also Federal laws
about how prisoners are treated in prisons.
However, the gangs and the guards in 'real' prisons
determine whether a prisoner lives or dies.

Whether a mod will keep a dealer from paying for a warranty repair
depends on how friendly and 'golden rule' the dealership people are,
and how the Chrysler Regional Representative is,
and in the worst case
how your local 'Small Claims Court' judge feels about dealerships
and warranties.

This is Reality.

 

Ok, I'm still not seeing your side of the story after reading all that (which I have read in my warranty booklet, as well). It just states (as has been the theme of this, and many other, threads) that the warranty doesn't cover non-DC parts or damage that may result from non-DC aftermarket parts. Where does it say that "we don't have to fix your warranty issue if we don't feel like it"?

 

Many of you can cite legal laws all you want but the truth of the matter is different. The law does say the manufacture mustprove the mods caused the problem. The trouble is thats done in court. So do the mods, get warranty work denied and now go to court with all the hassles, legal fees and massive delays. So even if you win the case you've already lost a ton of time and money.

Best option to me is to get to know your dealer well. Know who the service manager is and always say hi to them even if just stopping in for parts or routine service. Talk to them about the mods you want. Often the dealer performs many of the same mods and will make suggestions even if you do the work yourself.

 

I have a hell of a time geting my dodge dealer to fix a stock truck, last year my Ram had issues stopping in a stright line, took my truck in and the dealer charged me for a brake and suspension stearing check.

Problem was not solved, went to Madias and and a wheal alignment, problem solved, Now I have thie anoying rattlein the front suspension that nevers occures when I take it to my dodge dealer who charges me for thier inspection, but can't fix the problem.

My point is I understand thier are variables, like pot holes, rock chips, damage due to agreeasvie driving that Cust. try to pass of as warenty issues, the dealer dosent' want to get soaked for theaes repairs, No issues with this but step up and adress my concerns as a consumer, I don't have a problem paying for repairs as a resualt of wear and tear.

Chrysler/dodge dealers work for them selves, they buy said product, mark it up and sell to the consumer, unless specified, the dealer is not providing you with a warnety, chrysler is and chrysler is the one who will say yes or no.

Its all in your warenty information in the glove box with the owners manual. any modification to the electroincs, tuners or chips is going to viod the warenty, your truck is no longer a chrysler product, but a modified chrysler product.

CAI and ex will not viod the warenty, but even stepping up to a larger tire could give you issues with warenty, I fought long and hard with Ford over up gradding P 235 70 17 tires on my 04 F-150 to LT 265 70 17 when the axles seal's blew out....