Lifetime Powertrain is BS
#11
#12
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I would call another dealership and see what they say, many times those decisions are made by the service dept manager. which is one of the reasons why so many people get ripped off. I think all dealers should have to employ a corporate service rep, and it should be their sole job to make sure that each customer is fully educated about their warranty upon purchasing their new car, as well as handling warranty claims for the service dept. I think it would prevent a lot of headaches for the customer and even more so for the dealership staff
#13
#14
Join Date: Jul 2007
Location: South Georgia/East Florida
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Many dealerships refuse to do warranty work in the hope that the customer will accept it and not fight it. The law of averages is on their side. If you fight them, they will have to give in. Tell them you'd like to file a protest with a regional service rep...
#17
#20
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Yea ive had HELL with the dealer....ive taken it in multiple times and they have literally argued with me multiple times...i have brought them to threads on here where multiple people have shown problems and they said they would have to see yalls trucks to be sure...
I get my dad to take my truck in...They have fixed everything he has brought it in for, days after they told me no
Also, I bought my truck the week before the LPW went into effect. Called Chrysler and they send me the paperwork and gave it to me for free. I havent kept up with oil changes and stuff, dont really know the stipulations, and im sure they would say eff off if i brought it in...bought the 60k b2b also
I get my dad to take my truck in...They have fixed everything he has brought it in for, days after they told me no
Also, I bought my truck the week before the LPW went into effect. Called Chrysler and they send me the paperwork and gave it to me for free. I havent kept up with oil changes and stuff, dont really know the stipulations, and im sure they would say eff off if i brought it in...bought the 60k b2b also