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I hate Dealers...need some help

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Old Jun 28, 2008 | 12:30 PM
  #11  
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Default RE: I hate Dealers...need some help

Personally I think you are gonna be SOL on the CD player, a couple months is just too long to go back with the issue, now maybe if you had noticed it a week or two after buying it, you'd have a shot.
As far as the A/C goes, make sure you read that warranty over carefully, all the fine print and everything and if you still believe you are in the right, the hell with going to another dealer and letting the one who sold you the truck & the warranty off the hook that easily. Stick by your guns and give them hell!!!
 
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Old Jun 28, 2008 | 12:51 PM
  #12  
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ORIGINAL: RedneckDodge86

No believe me it is a dam chrysler warranty.
Welcome to the forum of the many who have been Crapped on by Chrysler/Dodge. I don't see why you would have to bring your vehicle back on Monday. If there were 8 managers there, then any of them should have been more than willing to make sure your problem was taken care of, right then and there...So now you have to waste time on Monday to take it back, and explain all of the issues you're having with the vehicle again, to someone else....I don't know how long you've had your truck, but i wished you had come to this forum first, before buying that vehicle...As i mentioned, in another post some time ago, "I WILL NEVER BUY ANOTHER AMERICAN MADE VEHICLE EVER"
 
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Old Jun 28, 2008 | 01:30 PM
  #13  
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Default RE: I hate Dealers...need some help

I had a problem with my dealer once and said by God if you don't make this right I will put an 4'x8' A frame sign in the back of my truck that says "don't buy here- they suck" and will park it across the street with an arrow pointing to your dealer. 2 days later they called me and said we will fix it at no charge to you and bring it right in. They were so nice and appoligized for DC not covering it under warranty, they treated me like a king. I then purchased our 08' PowerWagon from them cause they gave us 18,500 for trade when other dealers only offered 10-12,000 on trade. They have since sold the dealership and even wanted me to come in and meet the new owners. Very nice people.
 
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Old Jun 28, 2008 | 06:51 PM
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Default RE: I hate Dealers...need some help

I worked at a Dodge dealership for three years in Sales, if you have an 8/80 warranty on a certified used vehicle with more than 36k miles then you would of gotten the 8 year or 80,000 miles POWERTRAIN warranty with the vehicle, this only covers the engine (no ancillaries), tranny and drivetrain. The only chrysler warranty that would of covered pretty much everything is the certified powertrain wrap, but you would of paid extra for that (about $1,500 to $2,000).

From what I remember though, the 8/80 certified powertrain warranty does come with 30 days 1,000 miles of more comprehensive protection. You've probably gone past this by now though.
 
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Old Jun 29, 2008 | 01:58 AM
  #15  
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Default RE: I hate Dealers...need some help

yeah i did pay the extra $2,500 on it. Thats why it makes me mad. THe only thing i ever buy warranty's on are vehicles.
 
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Old Jun 29, 2008 | 01:15 PM
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Default RE: I hate Dealers...need some help

You probably wouldn't be having these kind of warranty questions if you had purchased a Foreign vehicle.........the truck is practically new, they should fix it without any questions whatsoever........what is this nonsense.....?
 
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Old Jun 29, 2008 | 04:42 PM
  #17  
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Default RE: I hate Dealers...need some help

ORIGINAL: RedneckDodge86

Well i have a 8yr/80,000 mile warranty and my truck has 39,000 on it. I even have a piece of paper stating what my warranty covers when i bought the damn thing. So im gonna talk to that guy on monday and if they dont help me then i am going somewhere else cause these guys are pissing me off. And as far as my CD player goes who the hell takes a CD with them to test drive a truck...i dont. lol. Thanks ill let u guys know what the turn out is.
The *** clown sales people take the cd's with them, turn on the air, and turn up the volume on the radio and don't shutt up.
 
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Old Jun 30, 2008 | 01:05 AM
  #18  
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Default RE: I hate Dealers...need some help

ORIGINAL: NYPANAMA42

You probably wouldn't be having these kind of warranty questions if you had purchased a Foreign vehicle.........the truck is practically new, they should fix it without any questions whatsoever........what is this nonsense.....?
That'll fix everything. [sm=badidea.gif] Well, Nissan is having Dodge to build their next truck so the Japanese trucks must be so much better[sm=icon_stickpoke.gif]
 
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Old Jun 30, 2008 | 01:25 AM
  #19  
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Default RE: I hate Dealers...need some help

None of the car makers will give a **** after the warranty is up, that's when they get to charge you! our Camry had tons of recalls when it was new, and one of them when i took it to the dealer for, they told me they wouldn't fix it. There are so many things that Toyota skimped on with that model, I personally would NEVER buy a foreign truck or SUV, seems to me that they just don't know how to make them right, but on the other hand, Japanese make exceptional cars, and i have never owned a German car, but i hear bad things about BMW's, Mercedes, and especially vw's all for reliability factors. And pretty much after the 2003-2004 toyota models go, there quality has gone down, there cars just aren't as reliable as the older models were in there day, so if i was to buy a new sedan, it would be an infinti.
 
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Old Jun 30, 2008 | 11:14 AM
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ORIGINAL: jstmahoney

None of the car makers will give a **** after the warranty is up, that's when they get to charge you! our Camry had tons of recalls when it was new, and one of them when i took it to the dealer for, they told me they wouldn't fix it. There are so many things that Toyota skimped on with that model, I personally would NEVER buy a foreign truck or SUV, seems to me that they just don't know how to make them right, but on the other hand, Japanese make exceptional cars, and i have never owned a German car, but i hear bad things about BMW's, Mercedes, and especially vw's all for reliability factors. And pretty much after the 2003-2004 toyota models go, there quality has gone down, there cars just aren't as reliable as the older models were in there day, so if i was to buy a new sedan, it would be an infinti.
Excellent point, but i wonder if the fact that their making alot of those vehicles here in the United States, of foreign parts has anything to do with it? Maybe it's the people they have at these assembly plants who are the problem...Because 20 years ago, Toyota's vehicles were the best around. as a matter of fact back in 1988 i was driving a toyota corolla that had over 299K miles on it..and it still ran like a champ..and back then, those vehicles were built overseas then sent here in the United States...Then seeing that they couldn't beat them at making vehicles, Plants here in the US had mergers with the foreign companies to put the vehicles together here in the US...and that's probably when quality went down....
so maybe its not the vehicle at all, maybe on the design board the Dodge Ram's are the best trucks around, just that the clowns at the assembly plants are screwing things up..........
For example, my truck is a 2002 and already the paint is starting to wear.....And it's not wearing because of neglect, because the vehicle is waxed at least 2 times a year....there is no excuse for this.....There is no reason why the paint on a 38K truck should be wearing, in six years........I've seen German vehicles that were 15 years old, and the paint still looks like new..
And i'm not the only one with this problem, their have been others on this forum who have mentioned that their paint jobs weren't holding up..........And i wouldn't even think about taking the vehicle to the dealership, because i already know the answer i'll get....."IT'S NOT UNDER WARRANTY"..which is the catch all phrase when a company doesn't want to own up to a problem.....
 
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