Good job Sweeks, keep it up! Nothing worse than having to pay a whopping 1000$ to replace something that should last the life of the truck in all but the rarest case.
Question were you calling Chrysler Canada or US?

 

I was calling US but if I don't get it resolved, I'll try Canada. Today I'll be contacting the local dealership again however yesterday I got the feeling that the service tech took one look at me and me being a female and "googling" my issue just told him I didn't know anything about trucks...which I don't but I'm not stupid enough to think that it is perfectly normal for someone to have to pay $800+ to get a headlight to work. Does anyone know the process for getting a part recalled? I'm assuming a certain amount of complaints or notices from the dealership that they are having to replace the part has something to do with it but that's all I know.

 

Here's how we can get a recall:
How can I report a safety problem to NHTSA?
If you think your vehicle or equipment may have a safety defect, reporting it to NHTSA is an important first step to take to get the situation remedied and make our roads safer. If the agency receives similar reports from a number of people about the same product, this could indicate that a safety-related defect may exist that would warrant the opening of an investigation. In order to make it convenient for consumers to report any suspected safety defects to NHTSA, the agency offers three ways to file such complaints.
Vehicle Safety Hotline
NHTSA operates the U.S. Department of Transportation’s (DOT) Vehicle Safety Hotline telephone service to collect accurate and timely information from consumers on vehicle safety problems. You can call 1-888-327-4236 or 1-800-424-9393 toll free from anywhere in the United States, Puerto Rico, and the Virgin Islands to register complaints or receive recall information about a vehicle. The Hotline also has Spanish-speaking representatives and offers a dedicated number, 1-800-424-9153, for use by persons with hearing impairments.
When you call the Hotline to report a vehicle-related safety issue, you will be asked to provide certain critical information that agency technical staff needs to evaluate the problem. The information you provide is filed on a Vehicle Owner’s Questionnaire (VOQ), entered into the agency’s consumer-complaint database, and forwarded to NHTSA technical staff for evaluation.
VOQs filed through the Hotline will be mailed to you for verification of data. In addition, you will receive an explanation of how your report will be used, as well as a request for written authorization allowing NHTSA to provide your personal identifiers (e.g., name, address and telephone number) to the manufacturer of the alleged defective product you own. Note that you are not required to provide such authorization. However, sometimes sharing this information with the manufacturer can help facilitate the recall process.
Safercar.gov
You can also report a vehicle safety issue to NHTSA online at our vehicle safety Web site: www.safercar.gov. Select “File a Complaint” within the Defects and Recalls section of the home page. The information you submit via the Web site is recorded in VOQ format, entered into our consumer complaint database, and provided to our technical staff for evaluation.

When you fill out a VOQ online, you will be given the option of checking a box to authorize or not authorize the release of your personal identifiers to the manufacturer of the alleged defective product you own. Again, while you are not required to provide such authorization, doing so can sometimes help facilitate the recall process.
U.S. Mail
To report a safety complaint to NHTSA by mail, send your letter to:
U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation (NVS-210)
1200 New Jersey Avenue SE
Washington, DC 20590

How will my report be used?
Information you provide on the questionnaire is entered into the NHTSA consumer complaint automated database, and catalogued according to vehicle make, model, model year, manufacturer, and the affected part, assembly, or system. Citizen and consumer reports help NHTSA and manufacturers to determine if a safety recall is warranted, and also provide motorists with valuable information about potential safety problems currently under review.

Bottom Line: Please visit the NHTSA website and file a complaint so we can get this recall going!

 

Thanks Sweeks!

I'll be the first to say that nothing lasts forever, but when I ordered a top of the line, custom vehicle off the assembly line for $48K I never dreamed I'd have to spend $900 to fix one headlight after 30K miles, and have the same issue repeat again in less than a year. Having to spend $250 every 2-3 years on a new disk for the navigation system is a gripe I'll save for another thread, and so is two pairs of front wheel hub assemblies within 40K miles.

This is great information you have posted! I will lodge my complaints. Maybe if they recieve enough we won't have to continue to pay $900 each time we want our vehicle to have functional headlights. Anyone ever been cited by the police for defective equipment because of this headlight/electrical system failure?

Please keep us posted on your campaign. I will do same. I may sound riled up but I have always been calm and polite when taking this complaint to the dealership. I have gotten nowhere with those poor front line Dealership Service Techs/Dept. They are just working Joe's doing their job to pay their mortgage, and probably can't even afford the types of vehicle we are bitching about. I am sympathetic but they look at you (the vehicle purchaser) like you are holding a riduculous amount of expectations in wanting the headlights to work beyond the cost of a bulb or fuse. You can see it in their eyes that they have become "people hating complaint dodgers" when you protest this issue or mention the littany found on google & dodge forums. They do not exhibit one bit of curiosity or dismay, they just want you to go away. It is surprising that such a common and expensive product failure, along with customer satisfaction and safety, is swept under the rug by one of the largest companies in the world.

 

It is a joke and has really ticked me off. Looking for some more "educated" feedback; do I try to reprogram the bloody thing first? I found a used one out of the same year truck with 20,000 miles for $200. Some have said it would work, others say no it won't. Thoughts?

 

I hope you are all submitting these issues as complaints so We can get a recall. I've read that there's no guarantee that attempting to replace the TIPM. From another vehicle will work. Your best bet is to have it reprogrammed, save your receipt and file a complaint. Hopefully you will reimbursed if we can ever get a recall. As for the question about getting pulled over for the headlight, I've been pulled over twice so far, warnings for both times.

 

Hey all.. I am part of the fubar tipm - dodge conspiracy to suck all your money out of your pocket from the dealers.. I bought my 07 used and realized the drivers side high beam wasn't working.. so went and bought 2 bulbs and replaced both and still no hb.. did some research and found out would need to take it to the dealer to reset the tipm for 75.00 bucks. EVERYONE BEWARE OF DEALERS!!!!!! One dealership told me they could not reprogram tipm and would charge me 750.00 to change it out. I told him that it could be reset, have done research and told him he has lost his mind.. Called another dealer and told them I needed it reset and they said no problem bring it in and reset for 35.00 bucks and now have high beams. Just want everyone to be careful with some dealerships and just because they say it needs changed doesn't mean it needs to be...

 

Never ends.... brake and abs light and chimes going off like crazy. is this connected to the TIPM problems or something else??

 

I have not had a chance to complain formally about this ridiculously expensive and common TIPM failure as SWEEKS has suggested we all do. But I did just get this in the mail from Chrysler and I thought I'd pass it along. Apparently if enough people complain LOUDLY enough, good thinigs can happen!

Chrysler Group LLC

January 19, 2012

This letter is to inform you that the warranty period (3 years or 36,000 miles) on your truck's turn signal multifunction switch has been extended to 10 years or 150,000 miles, whichever occurs first. This extended turn signal multifunction switch warranty coverage applies to select model year 2006 Ram 1500 and Ram 2500 trucks.

We are extending the warranty period on your turn signal multifunction switch because of a potential manufacturing process variation that may cause the turn signal, both interior and exterior, to flash in the opposite direction from that selected by the operator. If your turn signal is operating properly, there is nothing you are required to do.

If you are experiencing the condition as described in this warranty extension (within the 10 year or 150,000 mile period), simply contact your dealer to schedule a service appointment.

NOTE: This extended turn signal multifunction switch warranty does not cover any other components.

Remember to bring this letter with you to your dealer. Please make sure to store this letter with your vehicle's other warranty information for future reference. The warranty extension applies to the above components only; the other terms and the "What's Not Covered" items of your warranty remain the same as stated in your Warranty Information book.

If you have already experienced this turn signal opposite illumination condition and have paid to have it repaired, you may be eligible to receive a reimbursement. You may complete the enclosed Customer Reimbursement Claim Form and send your original receipts, invoices and/or repair order to the following address for reimbursement, your claim will be acted upon within 60 days of receipt:

Chrysler Customer Assistance Center
P.O. Box 21-8007
Auburn Hills, MI 48321-8007

If you have questions or need any assistance, please contact your dealer or the Ram Customer Assistance Center between the hours of 8:00 AM and 8:00 PM, EST, Monday through Friday or Saturday and Sunday 9:00 AM to 5:00 PM, EST. Please contact 1-866-RAM-INFO (726-4636).



2006 RAM 1500/2500 TURN SIGNAL MALFUNCTION SWITCH
EXTENDED WARRANTY
CUSTOMER REIMBURSEMENT CLAIM FORM

Date Claim Submitted:
17 - Digit Vehicle Identification Number (VIN):
Mileage at Time of Repair:
Date of Repair:
Customer First & Last Name (Please Print):
Street Address or PO Box Number:
City:
State:
Zip Code:
Daytime Telephone Number (Include Area Code):
Evening Telephone Number (Include Area Code):
AMOUNT OF REIMBURSEMENT REQUESTED: $

The following information must accompany this claim form.

Original or clear copy of all receipts, invoices and repair orders that show:

• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What repair was completed, when it was done, and who did it.
• The total cost of the repair expense and the date of payment. (Copy of the front and back of cancelled check, copy of credit card receipt, credit card itemized invoice, etc.)

My signature to this document attests that all attached documents are genuine and I request reimbursement for the expense I incurred for the repair covered by this letter.

Customer Signature:

The two methods for submission are by postal mail or electronically. For postal submission please mail this claim form and required documents to:

Chrysler Customer Assistance Center
P.O. Box 21-8007
Auburn Hills, MI 48321-8007

If you have a scanner and desire electronic document submission, please go to www.chrysler.com/chryslercares and complete the webform. Indicate in the narrative "X42 Repair Reimbursement - Request for Electronic Document Submission Link". Instructions will be sent to your email address to scan and submit your documents electronically.

Your claim will be acted upon within 60 days of receipt. If you have any questions, please contact Ram Customer Care between the hours of 8:00 AM and 8:00 PM, EST, Monday through Friday or Saturday and Sunday 9:00 AM 1 5:00 PM, EST at 1-866-RAM-INFO (726-4636).

 

I just recently stared having this problem, my dad has an 07 and I have an 06 2500 and both of our driver low beams went out. I replaced mine and it didnt work and my dad replaced his and his worked. I tried clearing codes with my edge juice but no luck. If I print this out and take it to the dealer will they fix my TIPM? I am a college student and that is one big chunk of change, and for a headlight to work. Its ridiculous