Update on Sharadon Tranny (again)
#1
#5
yeah, this is aggrevating, but i wouldnt say it should start giving anyone a bad rep. im sure there are probably other ways it could have been handled, but this is how its going down, so i gotta just roll with the punches.
it was originally suppossed to ship out last monday. when i called him he said the pump they were gonna use wasnt working right, so he was waiting for another to come in and it would ship wednesday. i gave him the benefit of the doubt and didnt call till friday for a tracking #. he said it hadnt shipped out yet, and it was already too late in the afternoon for it to go out that day. he said call back monday and ill have a tracking # for you. so monday comes (today) and i get a call from them. i guess his grandmother just passed away this weekend (my condolenses) and he has to travel to attend the service tomorrow. and dealing with that got him too wrapped up to ship the tranny today. Now, that is a crummy situation, and i totally understand. and at least he gave me a call to let me know whats going on. i definitely appreciate that.
when he called me, he was on his way out of the shop to start traveling. so one guy was going to be left there at the shop. they dont have a fork lift. so if the delivery truck showed up, and the driver didnt feel like helping him load the tranny onto the truck (which the driver doesnt HAVE to) the delivery guy would leave without it, and still charge them a fee for showing up. (chitty delivery company if you ask me) he didnt want to take that gamble and get stuck with a pointless fee. and with the economy the way it is, i really cant blame him. so now it is shipping out wednesday. it should hopefully take 3-4 days to arrive. but the bad part of that is, i will be on my 72 hour shift at work. so wont get to install it till next week!
sorry for the long rant guys. just had to tell someone what is going on. im not upset at the guys there at sharadon. i understand that stuff comes up sometimes. i am just getting really impatient with this whole thing cuz im still stuck without my truck. and who knows, maybe they will feel bad that i am having to wait so long, and upgrade me to rush delivery or something. hell, even a t-shirt or some stickers would be nice.
it was originally suppossed to ship out last monday. when i called him he said the pump they were gonna use wasnt working right, so he was waiting for another to come in and it would ship wednesday. i gave him the benefit of the doubt and didnt call till friday for a tracking #. he said it hadnt shipped out yet, and it was already too late in the afternoon for it to go out that day. he said call back monday and ill have a tracking # for you. so monday comes (today) and i get a call from them. i guess his grandmother just passed away this weekend (my condolenses) and he has to travel to attend the service tomorrow. and dealing with that got him too wrapped up to ship the tranny today. Now, that is a crummy situation, and i totally understand. and at least he gave me a call to let me know whats going on. i definitely appreciate that.
when he called me, he was on his way out of the shop to start traveling. so one guy was going to be left there at the shop. they dont have a fork lift. so if the delivery truck showed up, and the driver didnt feel like helping him load the tranny onto the truck (which the driver doesnt HAVE to) the delivery guy would leave without it, and still charge them a fee for showing up. (chitty delivery company if you ask me) he didnt want to take that gamble and get stuck with a pointless fee. and with the economy the way it is, i really cant blame him. so now it is shipping out wednesday. it should hopefully take 3-4 days to arrive. but the bad part of that is, i will be on my 72 hour shift at work. so wont get to install it till next week!
sorry for the long rant guys. just had to tell someone what is going on. im not upset at the guys there at sharadon. i understand that stuff comes up sometimes. i am just getting really impatient with this whole thing cuz im still stuck without my truck. and who knows, maybe they will feel bad that i am having to wait so long, and upgrade me to rush delivery or something. hell, even a t-shirt or some stickers would be nice.
#7
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