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Lifetime warranty questions

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  #11  
Old 01-10-2012 | 08:17 PM
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waynofish
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I just don't trust car salesmen. The warranty was not a selling point and I bought the truck from this particular dealer because the salesman stayed back and let me look. I new what I wanted---the same as I was trading in but a 4X4. I know trucks enough to read the sticker and know what I'm getting.
Besides, I was just currious if anybody had delt with any warranty isues and what the "tricks" are for them to get out of it. If they are strict then no, I don't have that warranty on my truck because I have yet to give it a tune up, fuel injector cleaning or trans/axle fluid change. I am due for that but if I remenber in the owners manual it stated fuel injector cleaning every 15,000 miles and other, IMO, rediculis maintainance shchedules for them to honor anything. I seem to remember the asst services being a couple thousand dollars by the time the truck hit 100,000 miles---not sure though.
Yes, I think maybe they wouldn't honor it with the tires so I would have no problem putting the stock rims and tires back on it for any dealer service.
Thanks for the replies. Just looking for some "real world" info on it. Looking ahead since I just thought of this the other day and wether there actually is one. Again, I don't trust sales gimmicks with certain "catches".
 
  #12  
Old 01-10-2012 | 08:24 PM
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Actually, it looks like I just need to make an appointment with them this July and see what they say. Just a curriosity more then anything right now. And BTW, I don't consider putting on a level kit and a set of 35's as extreme offroad modifications and what time I use the truck on the beach to go fishing or in a corn field to pick up a deer doesn't go over and above what this vehicle was designed for.
 
  #13  
Old 01-11-2012 | 06:37 AM
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Originally Posted by TNtech
Such a load of crap. Back up what you say with facts. Plenty of that BS to go around here for sure. If you choose to build a completely impractical and "out of the norm" off road vehicle out of a truck that still has factory warranty...well, then you deserve what happens if they deny you. NO COMPANY will honor warranty if there is blatant and obvious abuse.
obviously lifts and stuff would void the warranty because of the stress it puts on suspension and drivetrain components. I was referring to things like aftermarket wheels and minor stuff they will try to use against you. And if you want facts... search the forum. Plenty of people on here have been screwed over by dealerships. Myself included.

Go ask baumann dodge in sandusky OH if they did the ignition lock recall on my dakota. They'll tell you they did. But somehow after they did it, you could still put the truck in drive without even having the key in it. Then they tried to say it was because the steering box was worn out. Even though you could do it since it was brand new. Also had a service rep tell me that the broken clutch pack retainer I found in my rear axle was nothing to worry about. I told him Id hold him to that when my rear end locks up on the highway.
 
  #14  
Old 01-11-2012 | 08:44 AM
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Originally Posted by TNtech
Such a load of crap. Back up what you say with facts. Plenty of that BS to go around here for sure. If you choose to build a completely impractical and "out of the norm" off road vehicle out of a truck that still has factory warranty...well, then you deserve what happens if they deny you. NO COMPANY will honor warranty if there is blatant and obvious abuse.
Not picking a fight here but I bought my truck brand new from my local dealer. It is extremely well kept and needs nothing. When it was time to change my rear diff oil I pulled the cover and out came liquid silver from all the metal in the oil. I called the dealer because I was still under 70k warranty and they said to bring it to them and they would rebuild it. The CPRCs has visibly worn into the axle bearing caps.

They called their Chrysler rep and you know way they did? They denied the warranty rebuild and told them to flush the diff and put new oil in it?

Really? Flush the diff when it was so saturated with metal and clearly visible wear in the bearing caps? I even kept a sample of the oil to show saturation.

In the end I ended up replacing everything myself with an Auburn LSD, Motive 456s and a Motive Master Rebuild kit.

Another time with another car, I caught them replacing parts that were brand new, less than 30 days old and not the problem.

On that same car, they KNEW the trans needed a new front pump and TC. The tech made a note of it and tried to rebuild the trans. They denied it and failed to tell me anything about it. Only way I found out was the trans started leaking weeks later and I took it back and they was just barely over the warranty and the tried to make me pay for it. Luckily the tech caught me in the break area and told me which prompted me to as questions and find out what I did.

Dealerships legit and straight? Not in my book.
 
  #15  
Old 01-11-2012 | 11:41 AM
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my rear axle also had a nice 1/4 inch thick layer of liquid silver in the housing from metal flakes in the fluid.... nothing to worry about though lol
 
  #16  
Old 01-11-2012 | 01:00 PM
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I just had to use the Lifetime Powertrain warranty (The 3/36 ran out in last October), I have an 2008 1500 that had a water pump go on my 4.7, It was a no charge repair. From what I read you just need to have the dealer perform an inspection every 5 years. I figured since it came with the lifetime warranty I let them do all the service on it. I get coupons and get my oil changed for $25.00 each time so not too bad, this way they have a complete record of service and inspections.
 



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