ORIGINAL: BlkRam69

Wow..........[sm=insomnia.gif]

I thought this was the Dodge Forum not the Dodge "Dealer / Mechanic" Forum.

OK, that said,

First, I dont believe I said that ALL dealers / mechanics were rip offs. I simply said that perhaps the labor was overbilled. This was also mentioned in subsequent posts by other individuals as well. The labor is billed based on an average time for the job.The labor after all is where the shop makes there $$$.

Now I'm sure that taking the dash off and keeping track of all the little pieces can be dificult and time consuming but I'm also sure you can also attest to the fact that when I bring my truck in that YOU may not be the mechanic assigned to the job and that just maybe theres that 1 guy in the shop that either doesnt give a darn or doesnt know his **** from a gumball machine who will get the job.

So while I'm paying Cletus top dollar for labor hes walkin around the shop, takin smoke breaks when he gets winded, and watchin the clock so he can get home or maybe just so he doesnt get tapped on the shoulder to do say the tranny job, brake job, whatever.

So, If i've stepped on anyones steel toes......WAH

THe bottom line is that the stealers get this rep for a reason.

I'm not unreasonable myself and I regularly have the dealer perform the work that needs done. Now becouse I am paying for there Service? I also feel as though I should be able to expect better service from them than from Cletuses brother in law (cousin) wholl do the work in his back yard for beer.

ORIGINAL: raz123



Still why did the mechanic take out that 1 screw to take out the radio part of the dash>??? what was he able to acess from behind there???

can u guys tell me where that thing is to unplug the airbags i wanna pry out the radio part of the dash

also is that all i have to do is unplug or also disconnect battery?

thanks

ORIGINAL: danorosco

A few months ago I had a problem and had to have my radiator replaced and cooling system flushed and a new thermostat installed. I was charged individually for each item according to the dealer's guide to hours or whatever it is. And some was covered under warranty some was not, in deciphering the work order I noticed what I considered overcharging. I went to the service manager with it, discussed it and he agreed that since certan things covered under warranty were paid for already I should have to pay seperately for them. I was given a refund and no love was lost between me and the dealership. If you think you are getting screwed talk to them. Don't be an A**hole about it, they understand stuff gets expensive and are usually willing to work with you.