Angry beyond words
#22
12-10-2010, 10:29 AM
Hey Ram forum,
Yes, I have spoken with Hayden and we are going to issue him a replacement tonneau cover free of charge!
I apologize that it came to this so I will share a helpful hint. If you are receiving a LTL or freight item, please inspect the item IMMEDIATELY for any cracks or defects. If you find any damage, do not sign the bill of lading and call Customer Service. It is much easier to resolve an issue if you have not signed the bill of lading (once you sign it, you are taking responsibility for the item "as is"). Happy Holidays to everyone from all of us at www.AutoAnything.com !!!
Cheers,
Clark
Yes, I have spoken with Hayden and we are going to issue him a replacement tonneau cover free of charge!
I apologize that it came to this so I will share a helpful hint. If you are receiving a LTL or freight item, please inspect the item IMMEDIATELY for any cracks or defects. If you find any damage, do not sign the bill of lading and call Customer Service. It is much easier to resolve an issue if you have not signed the bill of lading (once you sign it, you are taking responsibility for the item "as is"). Happy Holidays to everyone from all of us at www.AutoAnything.com !!!
Cheers,
Clark
nice job my friend, stepping up and taking care of a customer seems to be something this world has lost sight of, but you folks didnt.
Again, nice job..!