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I have been a troll some on the forum. I will try giving customer assistance a phone call instead of an email. I thought doing an email would be better since you have a record.
Thanks again!
You are definately no troll, have an issue this is the place to go to get feedback, ideas, etc., and yes people have the right to bash and whatever floats their boat, it just gets old and doesn't accomplish anything. Hope calling a live body helps you out.