Just to clarify, at least in FL, the first step in the Lemon Law Process is notifying them in writing that you're starting the LL process. That gives them the opportunity to make a Final Repair Attempt. If they don't fix it that time, then they have to either refund ALL your money (including installed accessories), OR they give you credit for 105% of the MSRP towards a new vehicle (at MSRP). The choice is up to the buyer. The buyer does not have to get the same type of vehicle. I.e. you could LL a Ram 1500 and use the 105% to buy a Challenger, if you wanted to.

The main point is, no matter how many times you take it in, until you notify them in writing, they will still get one more chance to repair it before they have to take it back. So, after 3 tries, BEFORE you take it in again, get the LL Final Repair Attempt notification form, fill it out, and give that to the dealer.

Or, if you have a good relationship with your dealer, tell them that's what you're going to do and see what they say. I went through this process with my '03 F250. Before I officially turned in the paper to start the LL process, I talked to the dealer who talked to his Ford rep. I guess they don't like to have official LL papers filed, so they ended up handling it as a lemon buyback without me having to do the papers. And I think they were a little more generous than they were required to be, because I handled it that way. By that, I primarily mean that they can charge something for the mileage on the vehicle that you're turning in, and they charge it based on the mileage at the time it's deemed a lemon, NOT the mileage when you first reported the problem. In my case, I had 33,000 miles on my F250 before they took it back. They *could* have charged me quite a bit for that mileage. Instead, I can't remember for sure, but they either didn't charge me at all for mileage, or they charged me based on the mileage at the first repair attempt which was really low. The bottom line for me was that I did the 105% thing and went from a year and a half old loaded '03 F250 w/33K to an even more loaded brand new '04 F350 (which they ordered for me) for about $1,500 out of pocket.

 

Glad to hear that you got some resolution bwimmer. It's amazing how quickly these issues can get resolved once Chrysler gets involved. Good luck and enjoy your truck.

 

Prime example of why dealerships need to be outlawed. Get rid of the middle man, and make the manufacturer provide all the sales and service. This way, you don't end up with some idiot who doesn't know wtf he is doing working on your vehicle. Only factory trained engineers should touch your new vehicle.

 

I agree and I think a lot of dealerships do or did not want to spend money on training their techs just for them to be told their dealership is closing. Also all the tools involved for new vehicles. Diagnostic equipment, etc.
It took 2 dealerships 14 hours to program my uconnect. I purchased a REN radio and a uconnect module, installed it all, all working except unconnect,needed star scan. They tried to blame my installation, but I opened it all up for them to see and well they even tried a new module. It turned out it was something in the way the other dealership did the rrt's and other recalls while doing my uconnect and it was all done wrong according to second dealership. They also took a long time to figure that out....so it is obvious training is an issue so I don't blame the techs, I blame Chrysler for changing so quickly and not providing proper training. That was the main problem we used to ding them for during internal iso audits, lack of training. I am sure it's the same at all dealerships, I hear and read about complaints on other forums since I own a chev too. My broinlaw had to take his Edge in to the dealer 5 times for paint repairs, fixed problem create another LOL>

 

Ughh..

Have put 65 miles on my new 2009 CC 4x2 TRX. Manufacture date 3/2009

A block away from home, pulling away from a stop sign, the acceleration was way sluggish. Noticed the numeral "4" remained on in the little box below the odometer.

Pulling into my driveway the engine died. Would not re-start. Gear indicator showed an illuminated red "R" on the instrument panel, no matter where the shifter was positioned.

Hooked up my OBDII Scanner and it spit out the following trouble codes:

P0882 TCM Signal low
P0869 Transmission Fluid pressure high
P0846 Transmission Sensor B
P0871 Transmission Sensor C
P0876 Transmission Sensor D
P0988 Transmission Sensor E

After about a 30 minute wait, the engine started but the Check Engine light remained on.

Now the dealership gets to try and do it's magic.

 

I hit this same problem yesterday on my new 2010 Ram 1500 Hemi that I bought two days before Christmas...so seems this issue is still there with the 2010 model. Was slowing down on the interstate as I approached slower traffic and "4" shows on the dash gear indicator. Had to pull off on an exit and turn off/restart the vehicle to get it out of 4th gear. Now it seems to hold a gear (seems to be 4th) as it is upshifting then shifts hard into the next gear as I accelerate. All other gears shifting is as smooth as it was before but just this one delayed shift.

Calling dealership service dept tomorrow morning to setup a time to take it in. Aside from this problem, I've been extremely pleased with the truck...and hopefully this problem can be fixed appropriately.