2011 RAM 1500 Rear End Recall Info
Record Breaker
Joined: Nov 2009
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From: Austin, TX
Do you have some sort of reference for that. Where did you come by that understanding?
I don't get all the debate and emotion here. If it was a bearing failure, it has probably been attributed to low fluid levels. If that's the case, then why would adding fluid not be viewed as an adequate response?
I don't get all the debate and emotion here. If it was a bearing failure, it has probably been attributed to low fluid levels. If that's the case, then why would adding fluid not be viewed as an adequate response?
I posted this on page 3 of the thread. It was copied from a forum hosted by Dodge/Chrysler employees.
TEAM MEMBER wrote:
<quoted text>....those AXLES were built in MAP using those bearings made in China. DAP uses bearings made by Timken a USA Company. Now Detroit Axle will be open a little longer to fix MAP problem.
It's a ZF change that messed up the axle, ZF convinced Chrysler and Fiat they they had a cheaper and better way of making the part, it wasn't a good decision, I hear they added more oil and it seems to helped the problem, dramatically (95%), fiat and chrysler engineers and upper management were in yesterday at marysville and will decide by next week what to do with the issue from the bearings from China that are "softer" than what they used before, you were right, it wasn't at Detroit Axle, i was given some wrong information, i called and got the correct info, thanks TEAM Member, let's hope they get it right, but ZF dropped the ball on this one, big time, i hear there were really 3 issues? is that correct?
<quoted text>....those AXLES were built in MAP using those bearings made in China. DAP uses bearings made by Timken a USA Company. Now Detroit Axle will be open a little longer to fix MAP problem.
Captain
Joined: May 2009
Posts: 731
Likes: 1
From: Louisiana
Well until dodge takes action you could (a) put your head in the sand and hope all is well and wait for Dodge to do the right thing (which ford, chevy and Toyota do the same thing, save as much $$ as they can by putting things off) or (b) be pro active to protect you investment the best way you can and if at a minimum that means to stay informed and provide info to joe shmo than that is what you do, if you want a 2010 cover than do it, if you want to hold hands and sing cume by ya 
, than have at it, just MHO, I always found that those that take care of their stuff the best they can have less problems, I strive to keep my vehicles out of the Service dept. as much as I can by doing as much as I can on my own = less that they can f%$k with it, Good luck with that rearend and honestly I hope and I am sure you will get that fix. Uhhh maybe!
And as far as the masses that are uninformed, doubt it, if they bought the product one way or another they will get the RRT and if after finding out, they don't inform themselve more by searching the net or questioning the dealer than well you can't save them all, we call it triage in my business
, than have at it, just MHO, I always found that those that take care of their stuff the best they can have less problems, I strive to keep my vehicles out of the Service dept. as much as I can by doing as much as I can on my own = less that they can f%$k with it, Good luck with that rearend and honestly I hope and I am sure you will get that fix. Uhhh maybe!And as far as the masses that are uninformed, doubt it, if they bought the product one way or another they will get the RRT and if after finding out, they don't inform themselve more by searching the net or questioning the dealer than well you can't save them all, we call it triage in my business
And I feel the same way about the possibility of someone screwing up my truck, so like you I don't like anyone touching it but me though I may have to one day. But you claimed it was our "DUTY" to tell the service man about the RRT which I assume is responsibility and "MY POINT WAS" it is "NOT" 
Nor is it the owners responsibility if we don't and they screw it up 
And I'm not insinuating that we shouldn't because we should...I agree! But guess what, do you think that everyone here knows as much as you do in the automotive field? What's going to happen to the old guy or my son who knows NOTHING about auto mechanics or even knows how their truck was repaired whether it was explained to them or not...what's he going to tell the service guy? NOTHING, because most likely he may be mislead and thinks it was FIXED 
Do you think their trusty dealer will tell them that it's a temporary fix...I doubt it. 
And just because your dealer serviced you with a smile it doesn't mean that they're all like that and proof is here in this forum and on several issues. How many people don't know about this that are not on these forums because Chrysler wants to wait a couple of months to bring it to the public? And BTW...I don't need to rely on anyone repairing my truck because I can do it myself if need be. I've done my own builds all my life, from the age of 15 from welding my own spider gears for posi's to cutting a few synchronizer teeth out of 4 speed trannys to make crash boxes. 
I'm not saying that it would be wise to do so today because of CNC technology when back in the day we ported and polished heads by hand with drills and stones. You couldn't measure the correct flow...they either worked well or you trashed a set of heads and chalked it up to the game. That being said...as for me, rearends are a cake walk, and I'll say it again and again and again...this fix and the way they are going about it is chicken****. 
And last, I'm a mopar fan for life but it doesn't mean that I'm gonna vouch for their unsatisfactory if you will... "customer service reputation" though I do hope for the best for Chrysler. ~SALUTE~
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Rookie
Joined: Feb 2006
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Keep the faith MOPAR faithful. We are not alone in the recall biz. Toyota just recalled 1,700,000 vehicles worldwide. This is on top of the 6,700,000 recalled in 2010. We know Toyota is the highest quality manufacturer in the world(at least according to Consumer Reports and ignore those imploding 1995-2005 trucks they sold here.)
Captain
Joined: Mar 2009
Posts: 572
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From: cooper city, florida
Heh...That was very amusing, but you don't need to sing a song and dance for me (it was funny though, lol!) because I don't have any drive train issues...mine is a 2009 so you'll need it more than me, it is your truck that's going in and out of the shop, lol! And I don't care about my warranty because I own my truck...it's paid for but I do care about the less fortunate, even you sir, lol! And I feel the same way about the possibility of someone screwing up my truck, so like you I don't like anyone touching it but me though I may have to one day. But you claimed it was our "DUTY" to tell the service man about the RRT which I assume is responsibility and "MY POINT WAS" it is "NOT" Nor is it the owners responsibility if we don't and they screw it up And I'm not insinuating that we shouldn't because we should...I agree! But guess what, do you think that everyone here knows as much as you do in the automotive field? What's going to happen to the old guy or my son who knows NOTHING about auto mechanics or even knows how their truck was repaired whether it was explained to them or not...what's he going to tell the service guy? NOTHING, because most likely he may be mislead and thinks it was FIXED Do you think their trusty dealer will tell them that it's a temporary fix...I doubt it. And just because your dealer serviced you with a smile it doesn't mean that they're all like that and proof is here in this forum and on several issues. How many people don't know about this that are not on these forums because Chrysler wants to wait a couple of months to bring it to the public? And BTW...I don't need to rely on anyone repairing my truck because I can do it myself if need be. I've done my own builds all my life, from the age of 15 from welding my own spider gears for posi's to cutting a few synchronizer teeth out of 4 speed trannys to make crash boxes. I'm not saying that it would be wise to do so today because of CNC technology when back in the day we ported and polished heads by hand with drills and stones. You couldn't measure the correct flow...they either worked well or you trashed a set of heads and chalked it up to the game. That being said...as for me, rearends are a cake walk, and I'll say it again and again and again...this fix and the way they are going about it is chicken****. And last, I'm a mopar fan for life but it doesn't mean that I'm gonna vouch for their unsatisfactory if you will... "customer service reputation" though I do hope for the best for Chrysler. ~SALUTE~
And I feel the same way about the possibility of someone screwing up my truck, so like you I don't like anyone touching it but me though I may have to one day. But you claimed it was our "DUTY" to tell the service man about the RRT which I assume is responsibility and "MY POINT WAS" it is "NOT" Nor is it the owners responsibility if we don't and they screw it up And I'm not insinuating that we shouldn't because we should...I agree! But guess what, do you think that everyone here knows as much as you do in the automotive field? What's going to happen to the old guy or my son who knows NOTHING about auto mechanics or even knows how their truck was repaired whether it was explained to them or not...what's he going to tell the service guy? NOTHING, because most likely he may be mislead and thinks it was FIXED Do you think their trusty dealer will tell them that it's a temporary fix...I doubt it. And just because your dealer serviced you with a smile it doesn't mean that they're all like that and proof is here in this forum and on several issues. How many people don't know about this that are not on these forums because Chrysler wants to wait a couple of months to bring it to the public? And BTW...I don't need to rely on anyone repairing my truck because I can do it myself if need be. I've done my own builds all my life, from the age of 15 from welding my own spider gears for posi's to cutting a few synchronizer teeth out of 4 speed trannys to make crash boxes. I'm not saying that it would be wise to do so today because of CNC technology when back in the day we ported and polished heads by hand with drills and stones. You couldn't measure the correct flow...they either worked well or you trashed a set of heads and chalked it up to the game. That being said...as for me, rearends are a cake walk, and I'll say it again and again and again...this fix and the way they are going about it is chicken****. And last, I'm a mopar fan for life but it doesn't mean that I'm gonna vouch for their unsatisfactory if you will... "customer service reputation" though I do hope for the best for Chrysler. ~SALUTE~Breath sir breath!!!
Never said Dodge shouldn't take care of the issue
, just MY OPINION on what I stated and thats it, like butts everyone has them. Its understandabale to worry what dodge is going to do, but don't worry about me I have an 09 and also the lifetime warranty like you (and I have no drivetrain issues either), and I still think due dilligence should be done on the part of the owner b/c honestly the companies (all of them) are not going to run out tommorrow and take care of all the issues with a magic wand, look at the seat issues, it took them 2 years to do a recall for the 09s, I had the issue on the drivers side, my dealer took care of in Jan. 2010 by sending it to a local seat shop they use, couldn't be more happier with the fix, and they did it before any RRT (and yes I guess I am lucky to have a decent dealer to use), relax they will take care of the issue, and the best thing if anything goes wrong with these axles its documented they screwed up in the first place, they are on the hook regardless, but in the meantime protect yourself with info. like you are doing on here and stop worrying about the masses, sorry if I offended you, but like you I am also entitled to my opinion, Have a good day.
Veteran
Joined: Nov 2010
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This is a good idea, but since they just topped me off, I'll probably wait until it's due to be changed and swap it than. Maybe getting a Mag-Hytec cover would be an option too. Anybody install one on these 9.25 rear ends? Any clearance issues with the cover and sway bar?
Professional
Joined: Jan 2011
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hemi5150
first read my post 50, been driving dodge along time. i only brought up warranty voiding as that seems to have become an issue for many including jeep drivers. never had an issue with my dealer, in fact he has helped me way more than he has had to in the past. as much as i like getting a great price i will pay a little more, within reason, for great service down the road. i still see no reason to replace rear dif with a cover from junkyard, don't like rubber plugs. mag tech. or similar better product is a better idea. if this rear end thing really becomes an issue down the road i have no doubt dodge will step up. for me, 99,200 miles to find out, but i'm also part of the jeep world so my philosophy is probely different than yours,"when it breaks upgrade" when my rear goes, hopefully while under warranty, i will see what kind of deal i can cut with dealer and see if i can supply parts and may upgrade to a better axle and internals, i hope i am wrong, but i don' expect the chinese bearings to last as long as dodge was led to believe.
Last edited by huntergreen; Jan 26, 2011 at 12:50 PM.
Veteran
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Would you mind sharing which forum this came from? It still sounds a little sketchy. It's anecdotal and the poster admits right in his comments that he's received bad data. He's probably on target, but it sounds like a good forum based on the level of discussion.
Captain
Joined: May 2009
Posts: 731
Likes: 1
From: Louisiana
Keep the faith MOPAR faithful. We are not alone in the recall biz. Toyota just recalled 1,700,000 vehicles worldwide. This is on top of the 6,700,000 recalled in 2010. We know Toyota is the highest quality manufacturer in the world(at least according to Consumer Reports and ignore those imploding 1995-2005 trucks they sold here.)
Record Breaker
Joined: Nov 2009
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From: Austin, TX