I can't attest as to the level of concern (or skill) of the dealer you're working with. If, in your opinion, it's not what you think it should be, you need to locate another dealer OR get in touch with Chrysler and have them intervene for you. My specialty area is dealing with the weird/hard to pin down issues like this. I have many, many times dealt with long, drawn-out problem cars. Sometimes with someone from Chrysler looking in, and many times after 3, 4 or more techs have spent months on them. So I can speak on the subject with a level of confidence, and i'm trying to advise you as best I can from a desk. It's not my intention to annoy or aggravate you, but the facts are what they are.

However, what I said is accurate. There is nothing to understand... except ...that the only way to find the problem is someone's dedicated attention to it. Someone who is VERY good at what they do. Unfortunately, the leaps and bounds of the technology has left a significant number of techs and dealers ill-equipped to deal with things like this. Some recognize it and address it, while some others will continue to live in denial and hang their hat on an outdated and false outlook.

One thing to note is that the engineers, only being human, can't possibly prepare for every scenario that may come up. The systems are just too interwoven and dependant on each other. That's one of the few pitfalls of technology. This is why they have tech support and hopefully an expectation that there will be a tech on the other end who is willing to see an issue through to the end. There also has to be a dealer willing to pay the tech for his time. If that isn't part of the equation, the whole thing breaks down. And that is the single most reason for failure in situations like this.

If you are out of warranty and have to pay out of pocket, that's something I can't do anything about. BUT, you still have an expectation that the manufacturer is able to facilitate a fix for your car, being that they're the last line of defense......and rightly so!

Anyway, like I said, get in touch with Chrysler and have them look into it on your behalf. Maybe even post what city/town you're in. Another member may even be able to steer you to a better dealer.

 

Might be worth pulling the top off the TIPM and making sure that all the connectors on the bottom are locked down.

 

I appreciate the position you've presented here, but, really this is not a customer friendly situation. No dealer will ever look into this, it's too convenient for them not to. I've long since accepted that and calmed down.

Anyway.......

This happened to come up in conversation today. My wife said the truck hasn't doone this in so long she can't remember when it did it last. The only thing I can attribute it to is the couple of times I re-seated the relays.

Unfortunately we will likely never know the real reason for the symptoms.

 

Very old thread but I do appreciate you letting us know the outcome. I looked at the wiring diagrams for your truck and there is really not much to see but here is the link to them.

https://techauthorityonlinedemo.extr...ew/classic.htm

Just put in your truck info and then go down to the engine section, then "starting system" section and click on "diagrams. This will show you the relay you are referring to and also the fuses.

Also, the relay you talked about earlier, the "Relay. Run/Start" is part of the "fuel delivery" section. Basically, the PCM controls the fuel and the starter.

Typically, once the truck recognizes the key and disables the alarm, it turns on the fuel pump and then allows the starter relay to be activated for the starter to crank over.

 

I know and sorry for dredging it up. I know the forum moderators don't like that. I doubt I'll post anything about it after this, unless Lee Iacoca and Ricardo Mantalban sow up to fix it! Lololo

 

True and the large connector on the drivers side behind the front wheel well maybe.




It's your thread man, dredge up your grudge.

 

Lolololol!

Thanks!

Goodbye.