2013 Ram 1500 Bighorn Bug Report
#21
07-08-2013, 11:00 AM
Record Breaker
More 2013 Crew Cab issues. #1 The new radio has crakling static on all AM stations. Some connector was probably damaged by removing the NAV/Radio several times.
#2 The 8 speed transmission does not disconnect the torque converter clutch before stopping. You can feel it disengage after a complete stop. I imagine reprograming the shift points may be in order. More later. Getting tired of going to the dealer for half my life. I am thinking maybe the 3.6 L V6 and simple radio system would be a better way to go.
#2 The 8 speed transmission does not disconnect the torque converter clutch before stopping. You can feel it disengage after a complete stop. I imagine reprograming the shift points may be in order. More later. Getting tired of going to the dealer for half my life. I am thinking maybe the 3.6 L V6 and simple radio system would be a better way to go.
Rob
#22
07-08-2013, 10:39 PM
why go with nav
I was on the phone (40min) on hold for 15 minutes. Went o the vehicle and followed the Dodge operators instructions. She finally determined it was a bad GPS update that wiped out the Uconnect function. The Dodge dealer is trying to squeeze me in during the lunch hour today. Dodge HQ gave a ticket number with a response in 5 days. I suspect any update affects the entire 8.4" center console display. I am going on a trip in 2 days when I need Uconnect. After that I could care less.
My advice is do not activate GPS $595 in the first place. It is an incomplete piece of junk. Or wait a year for Fiat engineers to get the bugs out of the software.
HKS
P.S. The lady at Dodge customer service needs to throw that cheap phone of hers in the trash. Audio sounded like mush.
My advice is do not activate GPS $595 in the first place. It is an incomplete piece of junk. Or wait a year for Fiat engineers to get the bugs out of the software.
HKS
P.S. The lady at Dodge customer service needs to throw that cheap phone of hers in the trash. Audio sounded like mush.
#23
07-08-2013, 11:01 PM
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Minor issue though.
#24
07-11-2013, 10:33 AM
HKS
#25
07-20-2013, 09:37 PM
2013 Ram 1500/Big Horn...owned for one month. 800 miles. Nav Screen went black. Disconnected negative battery cable and the screen came back on after reconnecting. Wondering now if my vehicle has had the Apr 2013 update. Taking it in on Monday.
Thanks to everyone on this forum...hoping there is a fix.
Thanks to everyone on this forum...hoping there is a fix.
#26
07-29-2013, 07:50 AM
AM Radio STATIC Fix
More 2013 Crew Cab issues. #1 The new radio has crakling static on all AM stations. Some connector was probably damaged by removing the NAV/Radio several times.
#2 The 8 speed transmission does not disconnect the torque converter clutch before stopping. You can feel it disengage after a complete stop. I imagine reprograming the shift points may be in order. More later. Getting tired of going to the dealer for half my life. I am thinking maybe the 3.6 L V6 and simple radio system would be a better way to go.
#2 The 8 speed transmission does not disconnect the torque converter clutch before stopping. You can feel it disengage after a complete stop. I imagine reprograming the shift points may be in order. More later. Getting tired of going to the dealer for half my life. I am thinking maybe the 3.6 L V6 and simple radio system would be a better way to go.
There is a bulletin out to fix the AM crackling noise on a strong AM station. The culprit is the ignition module even when engine is not running.
I am skeptical about this fix since the AM static changes with the voice level (Amplitude Modulation level). Almost like a switching power supply is changing frequency.
HKS
P.S. had to stand in line and wait another week after the parts arrived at the dealer.
Last edited by HKS; 10-09-2013 at 07:45 AM.
#27
08-03-2013, 02:58 PM
AM Radio noise not fixed
There is a bulletin out to fix the AM crackling noise on a strong AM station. The culprit is the ignition module even when engine is not running.
I am skeptical about this fix since the AM static changes with the voice lever (Amplitude Modulation level). Almost like a switching power supply is changing frequency.
HKS
P.S. had to stand in line and wait another week after the parts arrived at the dealer.
I am skeptical about this fix since the AM static changes with the voice lever (Amplitude Modulation level). Almost like a switching power supply is changing frequency.
HKS
P.S. had to stand in line and wait another week after the parts arrived at the dealer.
Dealer installed (cut wires) filter in ignition module wiring, signed off as fixed. I showed maintenance scheduler that is was not fixed. Now I have to wait and see if Chrysler will give me a new radio. Dealer lied on maintenance papers that I signed. It seems the noise is not there when the engine is off now. The only difference I can think of is the fact that there is 12 volts on the radio with engine off and 14.4 V with engine running the alternator.
Same symptoms, no static when radio announcer is silent. Static (crackling) when announcer is talking. Symptoms are worse on strong AM stations.
HKS
Last edited by HKS; 08-03-2013 at 03:01 PM.
#28
08-04-2013, 10:59 AM
Dealer installed (cut wires) filter in ignition module wiring, signed off as fixed. I showed maintenance scheduler that is was not fixed. Now I have to wait and see if Chrysler will give me a new radio. Dealer lied on maintenance papers that I signed. It seems the noise is not there when the engine is off now. The only difference I can think of is the fact that there is 12 volts on the radio with engine off and 14.4 V with engine running the alternator.
Same symptoms, no static when radio announcer is silent. Static (crackling) when announcer is talking. Symptoms are worse on strong AM stations.
HKS
Same symptoms, no static when radio announcer is silent. Static (crackling) when announcer is talking. Symptoms are worse on strong AM stations.
HKS
I find it very odd nobody else is having this problem... they should have just replaced the damd radio
#29
08-12-2013, 10:47 AM
AM Radio Static On Strong Stations
Cutting wires and installing filters is an official Ram approved fix for my problem. Did not work. There were instructions to make sure wires to the filter were no longer than 7". ????? Maybe the tech can't read.
I am betting on a broken antenna connector for when the dealer removed the radio the first time. I am going to ask to see the connectors when the radio is removed.
This problem only happens to the full blown 8.4" Multi-display radio, GPS nav, climate, bluetooth, XM,USB, SD system.
HKS
P.S. Star Case Number S1308000002 Release Date 2/15/2013 said " Installing capacitors may reduce amount of audible interference to an acceptable level".
Noise is not caused by spark plugs. It is caused by the 12 Volt operated electric fuel injectors.
Last edited by HKS; 08-12-2013 at 02:13 PM.
#30
10-01-2013, 08:20 PM
Ram 1500 8.4" Display Radio
Got the 3rd radio installed. Did not fix AM reception problem. Still crackles on strong AM stations. Now the maintenance advisers switched tactics at Performance Dodge in Lincoln NE.
Now they say Chrysler is not interested in AM radio performance. I need to test drive another another 2013 Ram truck and check the radio.
I am about ready to give up on American made trucks with such lousy service support.
HKS
This problem started with the first software upgrades to the 8.4" display/radio/nav. Sounds like computer software interrupts/updates happening.
Now they say Chrysler is not interested in AM radio performance. I need to test drive another another 2013 Ram truck and check the radio.
I am about ready to give up on American made trucks with such lousy service support.
HKS
This problem started with the first software upgrades to the 8.4" display/radio/nav. Sounds like computer software interrupts/updates happening.