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uconnect frozen.....It only shows the Ram logo.

Old Jan 18, 2018 | 08:31 AM
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Default uconnect frozen.....It only shows the Ram logo.

2014 ram 5" screen with rear camera. Camera works,but just goes blue and when I slow down in drive it comes back on. I have no radio and no way to control it. Disconnected negative on battery for 15 min and ive tried holding the search an volume buttons.....nothing works
 
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Old Jan 18, 2018 | 08:44 AM
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Probably needs a flash update. Check with the dealer.
 
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Old Jan 18, 2018 | 11:42 AM
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"soft reset of the uConnect
system system
by having the car running with all doors closed and pressing and holding both the phone button on the touch screen and the phone button on the steering wheel for 30 secs. After that turned the vehicle off for 15 secs the finally opening the drivers door, and leaving it open for 30 secs."
 
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Old Jan 18, 2018 | 12:00 PM
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I have nothing on the screen except for the ram logo
 
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Old Jan 18, 2018 | 12:09 PM
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Well hell... try this... put truck in acc mode, then, hold the red temp up [^] and blue down [v]
switches switches
simultaneously for about 8 seconds (physical buttons, not virtual). The engineering menu on the 8.4a/n should appear. The last menu item on the first page is 'Reset Radio'. This is the re-boot option. Don't mess with these settings unless you know what you are doing, but a reboot is pretty straightforward. Do not do 'Reset to factory default' or you lose the upgrades.
 
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Old Jan 18, 2018 | 12:19 PM
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I have the smaller screen....separate ***** for heat. the only thing the touch screen does is radio and Bluetooth.
 
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Old Jan 18, 2018 | 12:25 PM
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Damn, I forgot all about those... the only thing I was able to find was this: http://goo.gl/myq8NZ. Doesn't look good...
 
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Old Aug 8, 2022 | 11:27 AM
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Default Uconnect frozen

When turning on my 2014 Dodge 1500 the radio is frozen with the Uconnect symbol. Any ideas of what to do?

Uconnect screen is frozen
 
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