Carl here is the info tell them to call Steve Sheridan at Johnston Chrysler phone 905-388-5598 and tell them that they just flasht my car and my name is thomas and my lost 9 vin numbers are 07D549113 so they can look up what they dit on it ,i hope tht helps

 

Thanks Thomas, I will be following up with my dealer and hopefully we can get this straightened out soon. Thanks again and I'll keep the forum posted on what happens.

 

Hey tupmier the guy ran ur vin and said you havent had ur vehical in yet, and said there is no steve sheridan that works there, hes bull ****ting me what now. Sorry lol

 

this guy is full off bull here show him this ,what ohter prove he needs


[IMG]local://upfiles/43270/80EAE2D0BA524A43875B41099AE8BA2E.jpg[/IMG]

 

Tupmeier dude you live near my moms place. lol Thanks for the invoice ill show it to them

 

no proplem hope its helps

 

Hey all,

Well I had the dealer admit to me (verbally and in an email) that the Chrysler engineers are aware of the problem and that they expect a further flash update in November sometime ( as was noted in a previous post). They took the car today and did a flash update and it seems to be running smoother. We'll drive it over the long weekend and let you all know how things work out and if we see a difference in our mileage. Thanks for all your help Thomas and George and be sure to talk to your respective dealers in Late November to see if the new update has been released, I know I will. All I can suggest to those that are still having problems with their dealer is to be persistant, and give them as much information as you can. It also helps to get your salesperson on your side, they can't fix the problem but they can help put pressure on the service manager.

 

I just find it very wierd that most Caliber problems so far (Caliber Click, 1.8L Stalling, etc.) require us to prove to the dealer that it is a problem. What ever happened to the days of going to the dealer, and they diagnose your problem. Why do we have to go as far as bringing in somebody elses invoice or tech summary to show the dealer how to fix a problem. It's obvious that a new car will have glitches. But if they never get reported then they never get fixed.

 

i guess in the older days they would just try to find the proplem but if they cant find anything wrong with it they send you on your way ,coupler month down the road there comes a recall and thinks get fixes,but now in the age of internet we find out about proplems much quicker then the dealer himself and thats where you need some kind of prove that this is a comon think also i dont know of how many report there proplems to chrysler ,i dit. ,and then it takes time for chrysler to come up with a solution ,i guess thats why we need to have something when we see the servise department ,cheers Thomas

 

In all fairness to DCX we probably discussed this problem amongst ourselves before they knew about it,
and since the 1.8 wasn't built much before June I think they as a company did a good job of working on the problem and trying to get a solution. That said I believe there communications with the Service Departments is slow and sucks. That's why they keep saying nothing is wrong beause we as a group are already informed but they have to wait for DCX communication to catch up.
And sadly but not least some Service People are Scared to death to flash a car and have a problem that renders the car inoperable.
Like flashing the BIOS on your computer if there's a problem the machine can become junk. But a lot of that is inexperiece with the new age of computers and cars it will get better (I hope)
Just my two cents worth. Remember we are talking about a new model and quite a few things need to be Ironed out they are doing there best we are just a little impatient some thimes because for us our problem should take presidence.