[5th Gen : 08+]: 13 Caravan with LOTS of problems.
Professional
Joined: Mar 2014
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I don't think I've seen any neon or ram owners soldering instrument panels or constantly doing work around computers and transmission components.
But yeah, there are far more popular Chrysler based categories on here despite minivans having the biggest market.
Record Breaker
Joined: Jul 2012
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Good a little more reassurance. I have done everything in my power to keep my cool and I won't lie I've lost it on a few occasions when dealing with all this. The dealership seems to have stepped it up a little bit in caring for me so hopefully when I bring it back for the remaining issues they keep it up. I still feel that with all the mishaps the right thing to do here would be to replace the van though. I know Dodge does not have a buy back policy but in extreme cases they should adopt one. Every time I go to the dealership I feel like my issues aren't important and the nearest dealership after that one is a half an hour away. I'm pretty busy with a family, both the wife and I work so dealing with this is becoming a huge hassle.
I'm very sorry to to learn of the issues you've experienced. I am pleased to hear progress is being made at the dealer level and I hope that progression continues.
Our commitment is to resolving your concerns and ensuring you are able to enjoy your Caravan.
Please feel free to PM me with your VIN# and servicing dealer. I would like to have a closer look and help to get your issues resolved if I can.
Thanks,
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Registered User
Joined: Nov 2013
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It's okay Cougar. I'm not expecting any kid of results posting this thread here. Just maybe a little assurance that I got a good product after all. Maybe make me feel a little better about a douche salesman too lol
Wow I totally missed page 2 let me grab you the Vin shortly. I've already spoken and have a case # with Dodge Canada if that makes a difference.
Wow I totally missed page 2 let me grab you the Vin shortly. I've already spoken and have a case # with Dodge Canada if that makes a difference.
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Registered User
Joined: Nov 2013
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I still haven't had time to make an appointment. The problem isn't making the appointment it's finding a convenient time to drop the van off. It's probably going to go back in next Monday the 19th. I'm going to see what they say about this chirping/whirring noise. Last time they told me they heard it but couldn't fix it. I'm concerned it needs a transmission replacement.
Ask the techs to remove the fan belt and see if the noise is gone. This way it rules out anything that is belt driven. I do know for a fact that the camshaft phasers are very noisy when cold.
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Joined: Nov 2013
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This particular noise I'm dealing with is not when it's cold. It does it all the time when decelerating under load. It's a chirping/whirring noise from the front end under all engine temps. I'll suggest what you said though thanks. DodgeCaCares hasn't gotten back to me, I sent a PM a while ago.
Thanks Montreal. It took me some time to write that and I still missed some stuff.
Thanks Montreal. It took me some time to write that and I still missed some stuff.