Hello,



I am in need of some advice in regards to my 2011 Ram 1500 5.7L Hemi. I have been dealing with a stalling issue for the past 4 years now with no end in sight. The truck has a little over 227,000 miles on it and this stalling issue first appeared at 113,000 miles. The stalling occurs when coming to a stop, at less than 30 mph, and with no indication other than loss of power steering. All electronics stay on and you don’t realize it has stalled until you are trying to turn the steering wheel. Lately it has been occurring multiple times a day, at least 2 and sometimes 5 or 6. I’m lucky to have not had an accident yet. I’ve gotten pretty quick at throwing it into neutral, starting it back up, and then throwing it back into drive in motion.



I have the MaxCare lifetime warranty and have taken it in to my local dealership many times and they are unable to determine the issue. I’ve dealt with Chrysler repeatedly and they have been no help. I have had 4 cases with Chrysler with different case workers each time with a 5th case opening up now. I have asked to speak with the case worker’s supervisor or someone that has the authority to make a decision to address this issue. The case workers are clueless as to whom that person is and have said a supervisor would call me in a day or two but no one ever calls.



My dealership has been accommodating by providing a service loaner each time I have taken the truck in for this issue. Sometimes they have the truck for weeks. The way it works is they have to wait for authorization from Chrysler to move forward with a fix that they think might fix the issue, so there are always delays from that. So far, no repairs made have fixed the stalling issue. The manager at the dealership made a comment that Chrysler is like a spiderweb where they make you jump through all kinds of hoops to get anything done, hoping that eventually you’ll give up and get rid of the truck. I’m stubborn so that isn’t going to happen. The dealership did offer to buy my truck if I got another truck but they wanted to give me $3,000 less than the blue book value because of course they didn’t know what was wrong with it. I bought the warranty for a reason and this is not an acceptable resolution.



They have supposedly flown in people from Chrysler to look at the truck but I don’t know if I believe that. I’ve talked to a few attorneys to see if anything could be done but they all say there wasn’t anything to really do until an accident occurred and then they would be happy to take a case. I’ve tried asking for the general manager’s contact info for my region but they said you were not allowed to email or call the general manager directly. They said you had to write a letter and mail it to the general Chrysler customer support address which is very infuriating. I have been keeping a list of everyone I have talked to at Chrysler which has been at least 12 different people over the years.



I asked my dealer to print the service records for times I have taken it in for the stalling issue and here they are. Note that some things they have done don’t show up in the records since they are kind of vague.

113,451 miles - Flashed PCM

117,425 miles - No work listed

143,267 miles - Flashed PCM

162,391 miles - Replaced TIPM

169,054 miles - Flashed PCM

213,171 miles - Replaced Cylinder 6 Ignition Coil

213,807 miles - Replaced spark plugs and oil pressure sensor

214,159 miles - No work listed

215,775 miles - No work listed

219,297 miles - Replaced Transmission filters

221,533 miles - Ordered Engine Wiring Harness

222,405 miles - Replaced Engine Wiring Harness

224,218 miles - Replaced water pump and belt

224,656 miles - Charged Battery



I know at some point the camshaft was replaced as well as some kind of tube in the transmission that was cracked and thought to be sucking air and leading to a stall.



Obviously, things have gotten no where and I’m not sure what to do. Any thoughts?



P.S. Sorry for the novel but I needed to lay down the whole story. I have also posted this in other Dodge forums in hopes to get more input.

Thanks!

 

If it is easily duplicated, then dodge just needs to do some data logging, and see what is going one when the engine quits. (they have that capability.)

One thing I don't see there is a cleaning the throttle body......

 

They have hooked up a computer to it on a few occasions and test drove it. They said they didn't see anything concerning in the logs. They even put a data logger in the truck for me to press a button on when it stalled to log some info. Upon taking the logger back after a stall, they looked and didn't see anything.

The throttle body is something I don't think they have cleaned but have at least looked at during other repairs.

 

So I took the intake tube off the throttle body and saw carbon buildup along the edges. So I went and picked up some throttle body cleaner and cleaned her up. Hopefully the fix is this simple. Will report back after a couple days of driving to see if I get a stall. Thanks.

 

May need to actually remove it, and clean it from every angle.

 

That's what I ended up doing. Got it nice and shiny.

 

Reset the computer as well. (just disconnect the battery for 30 minutes or so.) Let the computer learn the 'new' situation.

 

I disconnected the battery before removing the throttle body. So hopefully the computer had enough time to reset. I think I had it disconnected for at least that long.

 

Should be golden then. Drive it for a couple days, and let us know how it goes.

 

flashed PCM multiple times but was it ever replaced? could also be ignition switch.. had one go bad everything was powered up but the coil
pack..