Dodge/Ram Diesel Tech Discussions on all generations of Cummins Diesel powered Rams plus the new Eco Diesel

New Cummins...now a predicament...

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Old Dec 12, 2012 | 01:47 AM
  #11  
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Originally Posted by Jigabop
I don't see the problem here? the cat was stolen while the truck was in the dealers possession. which means: the dealer sold a truck without a cat. that is illegal and you can bring the EPA down on them...tell them to put the cat on since they sold it to you without, and if they refuse, tell them you are getting your attorney AND the government/EPA involved. might change their minds...
Yes, problem is the cat is supposedly two weeks out. And now do I not only have a check engine light on, but I also have a "filter full" message. So I am running in limp mode at the moment. They WILL NOT pull the cat off another truck. Didn't say why either, just that it has to do with factory parts or something.

So the predicament is, do I just go through the hassle to take time off work to get them to put the cat back in? Or do I take time off work to do a filter delete? Thats the question...
 
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Old Dec 12, 2012 | 11:44 AM
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guess it depends on if you want warranty or not. they can't give you a loaner vehicle?
 
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Old Dec 12, 2012 | 04:20 PM
  #13  
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Originally Posted by Nate769
So a couple days ago I just traded in my 2011 1500 sport, for a new 2012 3500 cummins, laramie, crew. Gonna be pulling a 8k min utility trailer around, so this truck is definitely gonna do just that. Sorry I don't have any good pictures at the moment, that will come in time...

I have a predicament tho...

I did not have the truck detailed when I picked it up, was gonna send it in for undercoating and whatnot. Decided not to have that done. Anyways I notice that the truck was kinda loud pulling it off the lot. Never really considered anything wrong, cause I have never been in a new cummins. Well this morning heading to work the truck was just way to loud. After my half an hour commute, I look under the truck and guess what is missing? The cat is GONE. Apparently I drove it off the lot without the cat, so I have to get it installed. There was a thief around the dealership stealing cat converters! They took 5 trucks worth including mine. What I don't understand is how the dealer never caught it...

Anyways the truck is now just horribly loud, and mileage is bad. Not to mention I get a particulate filter message so I can't access my evic.

I thought about doing the filter deletes, being from Alberta I thought it was not an issue. Well apparently it is a huge issue. I cannot find a dealership that will install it, not without a written consent that I have now disallowed all vehicle warranty, and cannot sue the dealer. I COULD do it myself, but apparently if you ever take it into the dealer (They threatened) they will red flag your VIN. It also is not the case of they have to prove the filter delete did it. Basically you mess with it, the motor, trans, basically the WHOLE powertrain becomes void.

So I am at a loss at this moment. I thought it was the whole "prove the issue" but according to EVERYONE I talk to its "your VOID NO MATTER what"

I have also heard that H&S is going out of business because the lawsuits against them. How can Chrysler not let guys do this in a province that does not care?

I guess my main question to you guys with experience is what kind of fuel mileages do you get with the stock exhaust. Is doing the delete really worth risking the warranty?

Nate,

Chrysler Canada does not recommend taking the filter off of the vehicle because it is against the emissions regulations set by Environment Canada. As per the warranty booklet, the warranties do not cover repairs required because of non-Chrysler modifications, installation of special equipment or accessories, or use of special materials, fuels or additives. This includes special bodies, body conversions, fuel system conversions, trailer, window tints, sunroofs, theft alarms etc. Non-Chrysler modifications do not, by themselves void your warranty, but they are not covered by the warranty.

I hope this helps to clear things up for you.



 
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Old Dec 12, 2012 | 10:35 PM
  #14  
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Originally Posted by DodgeCACares
Nate,

Chrysler Canada does not recommend taking the filter off of the vehicle because it is against the emissions regulations set by Environment Canada. As per the warranty booklet, the warranties do not cover repairs required because of non-Chrysler modifications, installation of special equipment or accessories, or use of special materials, fuels or additives. This includes special bodies, body conversions, fuel system conversions, trailer, window tints, sunroofs, theft alarms etc. Non-Chrysler modifications do not, by themselves void your warranty, but they are not covered by the warranty.

I hope this helps to clear things up for you.



It somewhat does, it still does not solve the question of why now? diesels have been running for years with all these filter systems, and up till around 4 months ago, it seems like everything is void.
H&S has now haulted all tuner production, and the rest of its diesel products. By the sounds of it, EDGE is not far behind them. I am just curious how long this lasts for before the stupid higher ups realize whats going on. People are gonna stop buying new vehicles if they can't do anything with them. Not to mention diesels, because they soon will get to the point where they won't be much better then a gasser cause all the crap. Then more of a demand on gas, which costs more to refine. Pretty fair in my books...It just seems like we can hardly mod a truck anymore without someone being at our backs. Now I find out its not just emissions.
I have a piece of equipment called drone mobile. It is basically a piggyback system to the factory remote start. It allows you to start/lock/unlock your vehicle from your phone, anywhere.
The dealer took the truck today to put the cat in, then I get a call saying whatever electronic thing you have installed must come out, or we are red flagging your truck. They said basically anything electronic related or starter related is now void. They gave me a chance to remove it, but thats just outrageous. Trucks worth 80 grand (small house) and we can't even run a simple thing like a piggyback starter...I also called several different dealers in the area on this, and all got the same issue...
 
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Old Dec 14, 2012 | 11:57 AM
  #15  
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Nate,

I can certainly understand your frustration, but if there is a problem with the vehicle and there are modifications, normally the first thing dealers do is put the vehicle back to factory specifications, as they are trained to work specifically of the Ram brand. Ruling out the modifications help them diagnose the vehicle and understand exactly where the problem is coming from.

If the after market modification does cause other components to fail then it would be customer's responsibility to assume the repair cost to rectify the issue. As previously mentioned, these modifications outside of the factory specs may red flag your vehicle, but it does not void the warranty. Red flagging simply means there are modifications that may cause component failure and will alert the dealership to carefully review all possible causes in order to provide a proper assessment.
 
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Old Dec 15, 2012 | 12:30 AM
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Originally Posted by DodgeCACares
Nate,

I can certainly understand your frustration, but if there is a problem with the vehicle and there are modifications, normally the first thing dealers do is put the vehicle back to factory specifications, as they are trained to work specifically of the Ram brand. Ruling out the modifications help them diagnose the vehicle and understand exactly where the problem is coming from.

If the after market modification does cause other components to fail then it would be customer's responsibility to assume the repair cost to rectify the issue. As previously mentioned, these modifications outside of the factory specs may red flag your vehicle, but it does not void the warranty. Red flagging simply means there are modifications that may cause component failure and will alert the dealership to carefully review all possible causes in order to provide a proper assessment.
What I am being told is that its void, red flagged, meaning all powertrain is now not covered under warranty, no matter the cause...
 
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Old Dec 19, 2012 | 11:07 AM
  #17  
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Originally Posted by Nate769
What I am being told is that its void, red flagged, meaning all powertrain is now not covered under warranty, no matter the cause...

Nate,

I apologize for the confusion, however as previously mentioned, as per the warranty booklet page 13, "Non-Chrysler modifications do not by themselves void your warranty, but they are not covered by your warranty".
 
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Old Dec 20, 2012 | 08:12 PM
  #18  
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Im seeing a lot of thease pretty Ram CTD trucks on dealer lots, and not a lot on the road, as per dodge quality most are stuck in side service bays any ways.

If your dealer keeps up this over the top God Complex, more people are simply going to Red Flag the Ram HD CTD Line up..as one to avoid..

You spent a lot of money on your truck and your dealer is treating you like crap, To hell with them, Mod out out your truck and never ever buy anothier dodge...
 
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Old Dec 20, 2012 | 08:23 PM
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pssh. just buy older cummins trucks that don't have emissions controls

its not dodges fault that the EPA forces them to put the emissions junk on the trucks. and I wouldn't blame them for not covering warranty on those parts if you put a tuner on there that fuels the engine harder causing twice the soot buildup.

I choose to drive an older CTD that came with zero emissions controls from the factory, and I absolutely love the truck even though its cost me a small fortune to fix the junk steering issues and such...got factory 4th gen steering on it now though and 3rd gen style adjustable track bar steers better than new now junk steering column still creeks though...ugh. it'll all be fixed eventually. that or the body will fall apart faster than I can keep up with and I'll have to swap the motor into something newer.
 
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Old Dec 21, 2012 | 01:14 AM
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After spending 60 grand or more (canadian) on a Dodge CTD, your not in a position to find a 5.9 CTD.

I understand Dodge has to build emissons crap on thier trucks to be on par with Federal mandates, Ford and GM have to do it.

Alberta dodge and chrysler dealers, reflect Chrysler Canada, and Chrysler Canada regional reps have a nice pair pair of Knee pads waiting for them after crossing the Detriot river.

Your dodge dealer in Canada might hate that you have a non dodge remote starting uint on your car or truck and decided to play heavy handed in the event of a non releated warenty issue, they take pride in playing darth vader.

Dodge dealer can't get the the go ahead to cover a warenty issue, your the one held hostage by this nice new CTD (or any chrysler, dodge and Holly a hell, A freaking FIAT) with a missing CATT converter.

When the owner decides to stand up and demand to be treated fairly, well sorry, you have a aftermarket part that will viod your warenty because we (the dealer) need to pay for missing cat converter...

If you live in a Urban area, your screwd as most competting dodge dealerships are owned by the same group.

No point in paying to service your dodge at a dealership..

At any time, Im open to hearing abought a good expierance with a chrysler product and service-warenty expireance..
 

Last edited by cyclone429; Dec 21, 2012 at 01:22 AM.
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