I went to have the high idel setup to work on my truck and the SM said there's no TSB for this. Well I came home to get the TSB # and some how I misplaced it [sm=boohoo.gif] So does anyone have the number so I can shove it in there face [:@]

 

Print this off and go get'em tiger

18-004-04

 

Thanks Drew [sm=hail.gif]

 

Just open your owners manual and show it to him. It's right there in the owners manual.

 

I had them do it when I had them change oil(FREE!) but the Malfunction Indicator Light kept coming and not showing codes. Took it back yesterday, they reflashed the PCM and TIPM(according to the paperwork) and now the high idle won't work!! Taking it back in the AM again!! Not trying to hijack the thread, Rant off.

 

Found out today just because Dodge issues a TSB does not mean that Dodge will pay to fix your cold cab heat problem or so said the dealer when I got the bill for $37.45 []

I said what you mean I have to pay on top of the 40 plus thousand dollars I paid for this thing even thou there is a TSB [&o] The answer is Yep, as it is classified as a customer request & dodge will not pay for it [:'(] They claim it is a half hour work, BS [sm=bomb.gif]

Well off goes a well-worded letter to the owner of this so-called Five Star dealership[sm=badbadbad.gif]

 

Yea, I got one of them here too!! What a crock, get them to fix one thing and something else won't work!

 

Well my Email letter turned out to be 2 full pages long even after I edited out all of the color full words. Guess I got a bit long winded but felt it was needed to get my point across.

That and I had to make sure I told them how I felt about be told that a bypass filter and Exhaust Gas Temperature/Pyrometer would void my warranty. Also that Cummins thought some thing was amiss when I told them what my local stealer said and they said they would gladly take my money to in stall all of it for me. I also had to add to my letter that Kenworth, Volvo, Freightliner and many other heavy-duty semi trucks use them and are installed at the factory.

Now I have to wait and see if the Five Star Stealer will have the ***** to call me on the phone.

 

I like that!!

 

I wouldn't hold my breath. The most you'll get is probably a return email.

The one thing yo guy's have got to remember to include in your love letters to is tol et them know that your HERE letting other Dodge customers know about your experiences. If your going to get any kind of reaction out of them, it will surely be a more positive reaction if Dodge knows that they might loose more than one client as a result of their decision.

There's strength in numbers. Use it !!