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Is This Outrageous?

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Old Jan 18, 2005 | 12:51 PM
  #1  
bigsapper's Avatar
bigsapper
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Default Is This Outrageous?

2002 Dodge Durango

Check Engine Light comes on.

So I took my truck to the dealership. The advisor said that the code thrown was a small hose leak. They ran a diagnostic and said they couldn't find anything wrong. Cleared the code.

Charge $79.95.

My personal feeling was that if the light comes on ...
1) There is something wrong. Find it and fix it.
2) The light coming on was faulty. I shouldn't be charged.

Before I blow a gasket on this, what is the feeling by the members of this community? Did I get ripped off?

Thanks.
 
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Old Jan 18, 2005 | 01:06 PM
  #2  
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From: LeRoy, Mi
Default RE: Is This Outrageous?

Are you under warrantee? Almost everybody charges a fee somewhere around $100 to hook you up to a diagnostics machine, whether they find anything or not. Those machines are MAJOR expensive, that's how they pay for them. I've gotta take my Monte in to get hooked up, I'm not looking forward to it. [:@]
 
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Old Jan 18, 2005 | 01:07 PM
  #3  
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Default RE: Is This Outrageous?

That is the going rate for a diagnostic check, sorry.
 
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Old Jan 18, 2005 | 01:14 PM
  #4  
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Default RE: Is This Outrageous?

No, no warranty.

I guess I'm wrapped around the axle because of the check engine light coming on. Seems to me that something should be "fixed" or I shouldn't be charged. I wouldn't have brought it in but for that light illuminating. [&:]
 
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Old Jan 18, 2005 | 01:43 PM
  #5  
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Default RE: Is This Outrageous?

Couldnt you have pulled the codes yourself? Did they fix your hose leak? New hose? If they fixed the hose leak then I guess you got your money's worth including the diagnostic work.
 
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Old Jan 18, 2005 | 02:38 PM
  #6  
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Default RE: Is This Outrageous?

Welcome to the dealer, please bend over while we screw you!!!!!!!!!!!!!
 
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Old Jan 18, 2005 | 02:44 PM
  #7  
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bigsapper
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Default RE: Is This Outrageous?


ORIGINAL: srt4 driver

Couldnt you have pulled the codes yourself? Did they fix your hose leak? New hose? If they fixed the hose leak then I guess you got your money's worth including the diagnostic work.
No fix. They said they didn't find anything wrong. I then asked what code was thrown and he said it was hose leak. I asked if they found and fixed the leak and he said no.

Yes, next time I'll pull my own codes and due my own troubleshooting.
 
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Old Jan 18, 2005 | 03:54 PM
  #8  
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Default RE: Is This Outrageous?

If you don't have a code reader, take your truck down to the local auto parts house. Most of the time they'll hook you up to a scanner and read the codes for free.
 
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Old Jan 19, 2005 | 05:01 PM
  #9  
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Default RE: Is This Outrageous?

could be an isolated incidence, I've had some weird stuff happen on my truck from time to time and they never come back...
 
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