FREE HID KIT DRAWING!! JOIN HIDeXtra on Facebook as a FRIEND or FAN or follow us on TWITTER! NO PURCHASE NECESSARY! HIDeXtra.com is hosting a FREE KIT drawing on June 1st, 2010 and lucky winner will be Announced June 2nd, 2010. If you DO order (All orders in May), each order will count as an extra entry. For every 1000 Fans or Friends, ONE HID KIT will be givin! So get EVERYONE you know to join! The more Fans and Friends, the MORE free KITS! Every current friends and fans will already be entered. Thank you all for your support and business!!

 

Has anyone else done an advance RMA, meaning you ordered the replacement part(s) needed, paid for them, then received reimbursement in some form (refund or store credit) upon proving the destruction of the original part or their receiving the original? I'm just trying to gauge how it went for other people to see if I am just being unreasonable in my request in my emails with Michelle.

 

Thanks Michelle that was totally painless in ordering the kits... Now I just have to play the waiting game till they get up here to the great white north...
Cheers Randy...

 

Ordered on the weekend, got my 3rd set today in the mail. I'll try to get them installed tomorrow if the rain lets up.

 

I dont work for HIDextra im just a satisfied customer. I went through three different HID "plug and play" kits that were total crap. Things to keep in mind, if you sticking bare metal ends into your stock plug your kits is crap. If you have a quad headlight set-up like the late '09+ you need a capacitor (HIDextra will supply this just put it in the notes part of the checkout). The kit works! No BS, im going to post set-by-step instructions with pictures including a little custom work thats easy and seals everything up tight.

 

Per email reply, we changed our RMA process from sending in actual defects to sending pictures to claim for the replacements. We no longer do Advance RMAs as we don't do refunds, we only put credits towards the actual item that is defective. If a customer accidentally purchases a replacement before knowing about our warranty, they will still get the same replacement on the defect (since we replace the exact same item on the picture that we receive), the credit cannot be used for other parts, please understand that RMA means replacements (part to part) whatever was the problem, that is what we send you, so if a ballast is defect, we send you a ballast, same goes with bulbs, same bulb type and same color.

If you want the credit to be on a different part, that is called an "exchange" not an RMA replacement. Thanks for your understanding!

Michelle

 

Due to increasing number of HID inquiries, please allow me 24-48 hrs (excluding weekends and holidays) to respond to your PM, thread replies or Email.


All orders placed before 3pm PST yesterday have been shipped.

All Kits are shipped Priority mail 3-4 business days (give or take 1-2 days due to holiday delays)

All bulbs and accessories (non kit orders) are shipped First Class Mail which takes about 4-7 business days (give or take 1-2 days due to holiday delays)


Buy ANY two kits and get a free HIDeXtra.com License Plate Frame Free!





COUPON CODE: springsp-m ($17 off online price)
EXPIRATION: May 15, 2010 Midnight PST

So the special price is $58 per kit, for those of you who were thinking of purchasing more than one kit, you'll save yourself some money! Thanks!!!!!

Ordering Instructions:

1.) Go to this link to check on bulb type
http://www.sylvania.com/ConsumerProd...lacementGuide/

2.) Then go to www.hidextra.com and choose the (BULB TYPE AND COLOR)

3.) Use Express checkout

4.) Input coupon code: springsp-m to get $17 off the kit price
Input coupon code: tenpercentoff-m to get 10% off bulbs only, ballast or accessories

5.) IF you are purchasing more than one kit, please do SEPARATE transactions for EACH kit in order to get discount on all kits.


Any questions, please email me @ info@hidextra.com

Michelle

 

Thanks for your feedback, we greatly appreciate your support and business!

Michelle

 

Michelle hooked me up with an extra discount since I ordered a second HID kit to get my bulbs here faster

I still think the whole RMA process is goofy, but all that matters is I will hopefully have a full working set of HIDs soon.

 

OK so im trying to install these hid's today and when i try to plus the oem harness into the CAP harness it will not fit... what im a doing wrong. nothing i try is working. Its like the oem harness is way to small it hits the plastic before it clips in place.

I have an 09 trx4 quad lights and i bought the H11 low beams.