Uconnect won't connect
#31
Do you know which model radio you have? If not, look on the lower right hand corner of the radio faceplate, there's a 3 digit code and that's the model. I really doubt that it's the module. Also what phone do you have and what's the SW / Android / iOS version does it have?
#32
They replaced my bluetooth module and I have paired my phone. Of course it is irrelevant right now because I've driven the car less than 100 miles and had about 4-5 days. If you're interested in my saga check it out here: https://dodgeforum.com/forum/dodge-j...ml#post3275444
#33
#34
Please feel free to keep me updated about this concern after your visit to the dealership, I am happy to reach out on your behalf if needed.
Anna
DodgeCares Social Media Specialist
#35
Blue tooth/radio issues
I bought a used Dodge Journey 2012 about a year ago. I had issues immediately with bluetooth not pairing. Then the radio wouldn't turn off. They did replace the radio. Then about 6 months later the display would only come on once in a while. I had an extended warrenty and had them replace the module and all seemed good . Now again I am having problems. My display is not always coming on and my phone, which was paired last week, will not pair now. I am so sick of this. I love everything about this vehicle except this. This is a big thing. Without the display working I can't control the heat or air conditioning. And I would really like my bluetooth to work. Can someone help me? In reading this thread it seems that I am definitely not the only one. For my bluetooth I have tried the reset but it hasn't worked.
#36
I bought a used Dodge Journey 2012 about a year ago. I had issues immediately with bluetooth not pairing. Then the radio wouldn't turn off. They did replace the radio. Then about 6 months later the display would only come on once in a while. I had an extended warrenty and had them replace the module and all seemed good . Now again I am having problems. My display is not always coming on and my phone, which was paired last week, will not pair now. I am so sick of this. I love everything about this vehicle except this. This is a big thing. Without the display working I can't control the heat or air conditioning. And I would really like my bluetooth to work. Can someone help me? In reading this thread it seems that I am definitely not the only one. For my bluetooth I have tried the reset but it hasn't worked.
I'm sorry to hear you've had this ongoing experience. I'd be happy to follow up with your dealership--is your Journey currently in service?
Kori
Dodge Social Care Specialist
#37
My car is not in service right now. Originally the dealership did replace my radio because it was still under warranty. When I started having problems with the display/radio coming on they couldn't figure out the problem as every time I brought it in the radio was working. They also told me that my extended warranty wasn't with them. The extended warranty was thru the used car dealership that I bought it from. The mechanic there diagnosed that it was a module problem and replaced it. It was fine for a couple of months and then started shutting off again. I can't bring it in to the dealership because they couldn't figure it out last time and my warranty is not with them. I just feel, from reading what others have written, that my problem is not going to go away unless the whole display unit is replaced. Even then I'm not sure. I believe it may be the wiring as I had problems with the first radio.
#38
My car is not in service right now. Originally the dealership did replace my radio because it was still under warranty. When I started having problems with the display/radio coming on they couldn't figure out the problem as every time I brought it in the radio was working. They also told me that my extended warranty wasn't with them. The extended warranty was thru the used car dealership that I bought it from. The mechanic there diagnosed that it was a module problem and replaced it. It was fine for a couple of months and then started shutting off again. I can't bring it in to the dealership because they couldn't figure it out last time and my warranty is not with them. I just feel, from reading what others have written, that my problem is not going to go away unless the whole display unit is replaced. Even then I'm not sure. I believe it may be the wiring as I had problems with the first radio.
Kori
Chrysler Social Care Specialist