When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
No he has a 5.9L and a 2003 so he has a 46RE transmission. Could be the transmission shifter cable could be out of adjustment. Ensure the cable is in fact adjusted correctly then diagnose an internal failure or electrical.