You got me on that one. Sorry. I had some PCM issues, but they ended up being a bad ground, and the truck refused to even start on that one. Im still battling bad Solenoids, but someone poured Stop Leak in the transmission, and I cant flush it, so Its a repeated pull and clean. Now I also know why they put it in there.. Its leaking, somewhere.. I hope you get it figured out, But, I would be knockin on someone from Chryslers door.. If that moron thinks that is normal, He isnt very bright. I would demand next time you go with him.. Or whoever else, for that matter.