As of now, my truck is with New England Transmission. For the fourth and final time, I've given the truck to them to fix the unusual "bump sensitive" pedal in overdrive issue. Keep in mind I've dropped this truck with them over 20 seperate times since March fixing all the glitches it has had. This sensitive pedal issue appears to be the only flaw left. To me though, it only makes sense. I've had nothing but problems with this transmission since the first day I got it, till now (March 2nd to August 21). The way it shifted hard and its poor shift points. They have even admitted they don't know what it is, and that they've never seen something like it before. Obviously to me, this doesn't sit well with me. The fact my $4,000 transmission has an issue the transmission shop has never seen is inexplicable.

So I started to chat with my dad about taking legal action now that it's been over 5 months since the transmission has been in the truck. I've been extremely patient, and given the shop more than enough chances to fix their mistakes. My dad was helping me a find a lawyer, but I felt uneasy throwing a lawyer in their face without giving them one last final chance. On August 18th I dropped the truck with them and told them they can have it until they fix it. Realistically 2 weeks is about as long as I'll wait till I say times up.

Anyways, my plan is to give them their final shot at fixing the problem. If they can't figure it out, they will either need to replace the entire unit, or we are going to have a lawyer take action. I'm hoping they will figure it out. Either way, I've put myself in a win-win situation. They think it's something in the wiring harness causing the pedal to become sensitive in overdrive. When you go over bumps, your foot hits the gas pedal and causes the RPMs to flare up. It only does this in overdrive. It's extremely prevalant on bumpy backroads and on the highway. It's almost September, these guys have been given plenty of oppurtunties to fix my truck. If we have a lawsuit towards them, they won't be able to say I haven't given them their chance to fix it. What do you guys think?

 

I think legal action would be reasonable. If you need a lawyer visit this site They are very inexpensive and they are worth your money and have helped me on plenty of occasions.

 

Honestly, I think your wasting your time. You've done plenty of things since the very beginning that could have easily voided the warranty they gave you (like taking it to the dealership for example). You really didn't handle them right from the beginning is the problem, and I think you've given them plenty of room to maneuver on this. You'll just be out more money in the end in my opinion. Count your losses, chalk up the lesson learned, don't go back to that place ever again, and move on. You'll be far better off in the end I think, at least financially. If your only doing it to try to stick it to them, then based on your previous posts about how you deal with these shops, I don't think you have the cahones to pull it off. Maybe your dad does though, but I still think this is a no win situation for you.

 

Easier said over the internet than done Reid. So that's it Reid, just pack it up and accept my transmission is having problems? Just mark it as a learned lesson?....your such a good help man.

What would you have suggessted I have done? I've done exactly what any normal human could do, which is continued to bring it back over and over and over again. I've been patient. I've tried all different methods. I've talked to the technicians personally, talked to the lead manager personally, I've had intense conversations with the manager as well. I've had my dad come in with me, I've had my lift and tires taken off. To me, I've gone above and beyond in meeting any protocal to have this transmission running correctly. More over, I shouldn't have had to deal with this anyways. I already went through hell when my stock transmission fried. One would think that after coughing up a loan, they could at least bank on a perfect unit. They loose money everytime I bring my truck back there. I can't see what more I could have done. I've done my part in keeping on these guys since the first day I have gotten it, and I haven't given up since. My warranty is not voided, they never went inside the transmission either. So unless you have any other suggesstions to what you thought I could have done different, I can't see what more I could have done. Now since I did my part, and am giving them an oppurtunity to fix their mistake, I feel as though it's either they will fix it, or a lawyer will need to be involved.

 

Personally I think you are on the right track. I've sat through many a court session (used to be a technology consultant for a county/sheriff dept./Police Dept. & Court System) while setting up PC based court recorders. The first thing a Judge wants to see in a dispute like this is that you made an honest attempt to have the business who did the faulty work make it right. Once you can show proof of that (and showing that you even gave them beyond a reasonable chance to make it right) goes a long way towards a ruling in your favor...

 

I'm glad you think it's the right direction. And honestly, I've really wanted to avoid taking these to a legal level. My dad was willing to get me a lawyer last week, but I really want to be able to show that I've given these guys a world of oppurtunity to make this transmission function properly. They'll most likely have it all week this week and take it into next week. I'll give them till next Friday, and if it's not done after two solid weeks, I'm running the timer out on them. Really though, I can't believe a transmission that was so expensive has had so many problems. They should be ashamed of themselves. Thanks for the words though, it's good to hear.

 

I know your not really listening to any advice you get on here, and your going to do whatever your going to do, but yes, that's my advice. Sorry it's not what you want to hear. Had you listened to much of the good advice that was given to you in regard to this issue I doubt you would be in this situation to begin with.

 

I think you are on the right track. I think your story is a perfect example to others of why they should sped the little bit extra or in your case around the same and just get the APS. It's a way better unit with great service at the same price you paid.

 

Reid you really have to get over yourself. People like you have never been there for me, and here you are again only using this as a time to put me down. Stop wasting my time with your never ending negativity. I listen to people who aren't cranky asswipes like you. All I have to do is look at your truck to know your a goober.

 

Ya know what, I'm done. Your an ***. Reid provides geat info and I for one pay attention when he has something to say. Just keep f'n up your truck and live with it. buh-bye. Don't bother responding because I just don't care anymore.