Transmission question
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
I had/have the same problem with clunking out of drive. I have a 2011 durango r/t 7,000 miles and just brought it to be fixed. They replaced the Transmission valve body plate(?). I am not sure if this is fixed or not, just picked it up. It also rocks when I start it after it clunks into park. They said they looked it up in chrysler and that's what it came back as. ???we will see, I have my fingers crossed
R/T,
Hopefully this fix will solve your issue.
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
All,
A TSB was recently released on this issue. See below.
NUMBER: 21-010-12
GROUP: Transmission and
Transfer Case
DATE: August 02, 2012
SUBJECT:
Noise Heard When Shifting the Transmission From Drive to Neutral
OVERVIEW:
This bulletin involves installing a revised separator plate into the transmission valve body.
MODELS:
2011 - 2012 DD Ram 3500 Cab Chassis
2011 - 2012 DJ Ram 2500 Pickup
2011 - 2012 DS Ram 1500 Pickup
2011 - 2012 WD Durango
2011 - 2012 WK Grand Cherokee
2011 - 2012 W2 Grand Cherokee (International)
NOTE: This bulletin applies to vehicles equipped with RFE transmissions only
(Sales Codes DFP, DG7, DGQ, or DG1).
SYMPTOM/CONDITION:
Harsh/audible shift from Drive to Neutral predominately with elevated ambient and
transmission and driveline temperatures.
A TSB was recently released on this issue. See below.
NUMBER: 21-010-12
GROUP: Transmission and
Transfer Case
DATE: August 02, 2012
SUBJECT:
Noise Heard When Shifting the Transmission From Drive to Neutral
OVERVIEW:
This bulletin involves installing a revised separator plate into the transmission valve body.
MODELS:
2011 - 2012 DD Ram 3500 Cab Chassis
2011 - 2012 DJ Ram 2500 Pickup
2011 - 2012 DS Ram 1500 Pickup
2011 - 2012 WD Durango
2011 - 2012 WK Grand Cherokee
2011 - 2012 W2 Grand Cherokee (International)
NOTE: This bulletin applies to vehicles equipped with RFE transmissions only
(Sales Codes DFP, DG7, DGQ, or DG1).
SYMPTOM/CONDITION:
Harsh/audible shift from Drive to Neutral predominately with elevated ambient and
transmission and driveline temperatures.
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
JRRF,
I do not have the answer to the urgency question as each case would probably vary but if you are having this condition, and this TSB applies and can solve the problem, I would recommend you schedule a dealer visit as soon as is convenient for you. Please remember that a TSB will be covered while the vehicle is under warranty but after that it is not, so the sooner the better.
Professional
Joined: May 2012
Posts: 109
Likes: 0
From: San Antonio, TX
Looks like the TSB covers it but I was wondering if folks with the problem noticed if it matters if the Durango is warmed up or cold? Mine makes a minor thud when not fully warmed up but I just attribute this to it being a 5,500lb pig with a drive train that can handle 390lb/ft of torque while pulling itself and another 7,200 lbs. My mom's old Ram Charger did this too.
I did read in the manual where it states when parking you should set the parking break before placing the Durango in park. Even though I park on relatively flat ground - this eliminates the noise for me in the mornings.
I did read in the manual where it states when parking you should set the parking break before placing the Durango in park. Even though I park on relatively flat ground - this eliminates the noise for me in the mornings.
Registered User
Joined: Jul 2012
Posts: 2
Likes: 0
The noise my R/T was making, certainly sounded like it was doing damage. It sounded as if I didn't apply the brake before putting it into park. You could hear the noise even from the ouside of the vehicle. My husband would hear me put it into park from 10' away. Since I had it fixed, it sounds and feels like it should when you change gears. I hope this helps. Thanks Dodge for figuring it out.
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
Looks like the TSB covers it but I was wondering if folks with the problem noticed if it matters if the Durango is warmed up or cold? Mine makes a minor thud when not fully warmed up but I just attribute this to it being a 5,500lb pig with a drive train that can handle 390lb/ft of torque while pulling itself and another 7,200 lbs. My mom's old Ram Charger did this too.
I did read in the manual where it states when parking you should set the parking break before placing the Durango in park. Even though I park on relatively flat ground - this eliminates the noise for me in the mornings.
I did read in the manual where it states when parking you should set the parking break before placing the Durango in park. Even though I park on relatively flat ground - this eliminates the noise for me in the mornings.
I have heard nothing about if warm or cold makes a difference but hopefully it cures the problem either way.
Thread Starter
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Registered User
Joined: May 2011
Posts: 22
Likes: 0
Hey guys
I just had the TSB work done on my 11 citadel and that harsh clunk shifting around from park to drive, etc, is gone! I had 20000 miles on the car before I got this done. For those of you that have the clunk sound problem, get this fixed while your still under warranty not sure if Chrysler will cover after 36k miles
I just had the TSB work done on my 11 citadel and that harsh clunk shifting around from park to drive, etc, is gone! I had 20000 miles on the car before I got this done. For those of you that have the clunk sound problem, get this fixed while your still under warranty not sure if Chrysler will cover after 36k miles