3rd Gen Durango 2011+ models

Recall

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Old Jun 11, 2014 | 04:03 PM
  #31  
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Well I just called the dealer and they did confirm that the part is on back order and they are only allowed to order one (yes 1) of the parts every 7 days. Not going to be a happy camper if the brakes fail on I-95 going 65 with 2 kids and the wife in the D.
 
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Old Jun 11, 2014 | 06:37 PM
  #32  
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Originally Posted by DRGO1022
Well I just called the dealer and they did confirm that the part is on back order and they are only allowed to order one (yes 1) of the parts every 7 days. Not going to be a happy camper if the brakes fail on I-95 going 65 with 2 kids and the wife in the D.

It doesn't fail. Just the booster either stops working or the assistance is greatly reduced. My fiancé who is 5'8" and a buck twenty had no problem stopping it. She didn't enjoy it , but was able to nonetheless until we were able to bring it in.

Chris
 
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Old Jun 13, 2014 | 10:26 AM
  #33  
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Contacted Dealer last week, They don't have any part's at this point, Told Me to call back in a month, Said they wanting to hear from Chrysler, Looks like this is going to be a joke.
Still love my 2011 D R/T , 33,000 miles, What I have done so far in Maint. Replace shock on Lift gate,hood hinge tighten up, Replace all Goodyear's, Found 3 out of round Tires, I payed for Tires only.
 
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Old Jun 13, 2014 | 03:15 PM
  #34  
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Disappointed!!!
Over a week and a half ago, after receipt of the recall notice, I called the dealer to set up an appointment to get the fix plus also fix the air conditioner malfunction. Took the car this morning only to find out that the booster is OK and they don't have the parts yet to implement the fix. What a crappy PR from Chrysler-Fiat/Dodge. They could have told me when I called for the appointment that they didn't have the parts in but they want to perform a safety inspection, rather that raising my expectations that the fix would be implemented. This is a SAFETY RECALL and as such, they should be acted on immediately. Maybe the NHTSA and the Feds should get involved and have Chrysler halt all new sales of affected vehicles until fixes in existing vehicles on the road are implemented - all parts allocated to cars in service first! A substantial fine, like the one GM got, may change their parts allocation priority.
 
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Old Jun 13, 2014 | 05:13 PM
  #35  
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Originally Posted by DDCREW
Disappointed!!!
Over a week and a half ago, after receipt of the recall notice, I called the dealer to set up an appointment to get the fix plus also fix the air conditioner malfunction. Took the car this morning only to find out that the booster is OK and they don't have the parts yet to implement the fix. What a crappy PR from Chrysler-Fiat/Dodge. They could have told me when I called for the appointment that they didn't have the parts in but they want to perform a safety inspection, rather that raising my expectations that the fix would be implemented. This is a SAFETY RECALL and as such, they should be acted on immediately. Maybe the NHTSA and the Feds should get involved and have Chrysler halt all new sales of affected vehicles until fixes in existing vehicles on the road are implemented - all parts allocated to cars in service first! A substantial fine, like the one GM got, may change their parts allocation priority.
The only way feds would get involved is if they know about it. Make sure to file a complaint with the NHTSA

https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

I'd suggest all 3rd gen owners who this applies to complain if Dodge is holding back parts or dealers are lying about installing fixes.

Call your local news station too. GM's recent bs will make a story like this popular. Downside is putting a stigma of negligence or safety hazards on the Durango and Dodge. If they aren't going to do the right thing maybe that's what they deserve.

Maybe the DodgeCares guys will read this and get it fixed before more families are put in danger.
 
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Old Jun 13, 2014 | 05:33 PM
  #36  
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Last week the dealer said they didn't have parts and to check back in a month if I didn't get a second card. Was in for an oil change today and asked - now the shields are in. I have an appointment for next Wednesday - will take an hour to inspect and put the shield on. If it needs any other parts they'll need to order them, and I bet they'd insist on holding the Durango there since they would say it is unsafe. Wonder if they have updated the part and process since I doubt they can do it to those original instructions in an hour.
 
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Old Jun 13, 2014 | 07:52 PM
  #37  
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So if you have the ability to solve or even postpone a potential part failure why wouldn't you do it. We are kidding ourselves if we think chrysler or the government will protect us. See my point and why if possible I'll do it myself. I don't think this is as catastrophic as some people might think. Heck, there are still old cars driving around with manual brakes and I haven't seen any news broadcasts about them killing spotted owls.
 
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Old Jun 13, 2014 | 08:04 PM
  #38  
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Originally Posted by Fullslp
So if you have the ability to solve or even postpone a potential part failure why wouldn't you do it. We are kidding ourselves if we think chrysler or the government will protect us. See my point and why if possible I'll do it myself. I don't think this is as catastrophic as some people might think. Heck, there are still old cars driving around with manual brakes and I haven't seen any news broadcasts about them killing spotted owls.
At least with an old car having manual brakes, you know that going in. I can imagine a situation where you need a panic stop, you go for the brakes and before you realize power assist is gone and not applying as hard as you thought - it's too late. Granted, that's an unlikely scenario. And the owls would have flown away anyway. Or they weren't spotted.
 
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Old Jun 14, 2014 | 03:28 AM
  #39  
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Originally Posted by bbtkd
At least with an old car having manual brakes, you know that going in. I can imagine a situation where you need a panic stop, you go for the brakes and before you realize power assist is gone and not applying as hard as you thought - it's too late. Granted, that's an unlikely scenario. And the owls would have flown away anyway. Or they weren't spotted.
There's a guy on here who said that happened to him on the highway with his kids in the car. He sold his ride right after that but stayed with Dodge surprisingly.
 
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Old Jun 14, 2014 | 01:19 PM
  #40  
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Originally Posted by Fullslp
Heck, there are still old cars driving around with manual brakes . . .

OK, I'm picking a nit here.
They are NOT manual brakes, they are non-power assisted brakes. Though there is no power-assist on those brakes, they still aren't "manual," because we still use hydraulic power to apply the brakes and stop our cars.
Manual brakes disappeared in the '20s when hydraulic brakes first started being used on automobiles. Prior to hydraulic brakes, brakes were truly manual, i.e. the only force available was the power in your legs or arms to force a lever against the wheel or its assembly and use friction to slow or stop the vehicle. The best example would be stagecoaches in the old western movies where the brake was nothing more than a block of wood rubbing against the wheel.
OK, I'm off my soapbox now. :-)
 
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