So I got a great deal on a superchips programmer for my '08 Ram 1500. $225 plus $15 shipping and I was the only bidder. The guy was quick to answer my question about it being unlocked before I even bid. After I won he shipped it fast too. Shipped friday got it today (monday). Well to my surprise, as I ripped the box open eagerly, it's not a Flashpaq 3865, as his auction description said, it's a 3825 for a damn car. So I ran to my apartment to double check the auction. Sure enough it say's 3865 for a Dodge Magnum Hemi. On Superchips web site they list the 3865 for all 2005-2009 Hemi cars and trucks which I had checked into before I bid. I just wrote the guy an email about the situation. Hopefully the SOB will give me my money back. FML. Does anyone know can Superchips make it into a 3865 through a downloadable update or something?

 

I don't think that they can change it.But I sure would give him a negative feedback mark and if he doesn't refund you,I would file a complaint with paypal.

 

yea if he is legit then he won't like the negative mark...

 

That is some crappy luck. Hopefully the guy will refund you the money so you can buy the right tuner for your truck.

 

go through that 3rd party thing ebay has... the resolution ppl? they'll get your money back if you used paypal i believe

 

90 % of e-bay sellers are good ..unless its a person not a company . person your screwed company your golden . good luck

 

Wow. I would definitely stay on his butt for that one. If he doesnt reply with in a few days. File that complaint. He will see you filed it and if he's smart he will help you out.

And no you wont be able to turn it into a 3865 although that would be nice..

 

Well the guy emailed me back pretty fast. He said that he was selling it for a buddy and that was the part number his buddy told him. He said he was sorry for the mix up and is gonna give me my money back and pay for the return shipping. I paid with paypal so hopefully I get my money back fast. I am already bidding on another one now. Hopefully no more screw ups.

 

Thats great news. It shows that there are ppl out there that still actually care.

 

Well I bought another Superchips 3865 off of ebay. This time I paid $290 for it plus $10 for shipping. I got it yesterday and it is actually a 3865, cool. i had PM'd and posted a few members that were advertising them on here but I never got any replies. I updated it as soon as I opened it, then I programmed it this morning before I went to work today. I am impressed so far. I haven't done any custom tuning to it yet, but give me some time and i'll figure it out.