To keep the story short, I ordered a new Ram 1500 SLT on May 16. I am still waiting. After repeated calls to the local dealer, I never got callbacks and generally got the run around. The excuses varied from "its in a government inspection at the plant" to "I have no idea where it is, it is on a truck carrier somewhere."

It's 2007. I'm sure Dodge has the technology to track the damned thing. I know a BS excuse when I hear one (or 20 excuses). I finally told the dealer exactly what they could do to with the truck when it did arrive and headed to another dealer.

Nothing but first class service. I told them the entire story and they were absolutely dumbfounded. After a bit of inventory searching and a few hours later, I drove home my new patriot blue thunder road 1500. I couldn't be happier. I, however, have some questions.

Extended warranty. Did anyone purchase it? Is it something you would recommend?

It did not come with the tubular side steps. Would you recommend the Mopar, or is there a cheaper brand with as good of quality? How about the same question with a hard cover (fiberglass) tonneau cover and some basic mudflaps. I noticed that (obviously) the Mopar stuff is really high priced compared to some other online parts places.

Last, would someone recommend posting the dealer's name that has given me TERRIBLE service? I don't want to break any forum rules but I just can't see how anyone would shop there. Seriously, it was that bad. Picture is hopefully posted. I took it with my crappy cellphone, so better pictures should follow.

 

Cool truck. I just got an inferno red just like it. You can find the OEM bars on ebay for $375 shipped.

 

nice truck you have there! I'd definately tell everyone you can about the dealer and its name. Let them know who to stay away from. As for side steps, try westin or bully they both make a great product.

 

I usually don't go to this level, however when dealing with products and services that are substantial amounts of money, I am a firm believer of the Better Business Bureau. Send them a complaint and they will contact the dealer for a resolution or at least a reason. If nothing else it should make you feel better.

www.bbb.org

 

I would tell everyone to avoid the dealer, I would walk into the dealer on a busy weekend and hand out cards to the customers of theplace you got your truck and let them know the service is better and deals are as well.

 

I like the business card thing but just remember, if the staff at the dealership tells you to leave, leave. You have no grounds to be there and youwould lose if they called the cops.

 

This was a request to the Dealer, not a Factory Order?

A Factory Order usually takes a few months to get. Afirst production runcan beseveral months before they make a vehicle to your custom specs. A down payment is usually needed to place one, I believe.

 

To order a truck from the factory, it is $500 down and balance when you pick it up. Turn around time for me was only five weeks from order to delivery. Red